ADP Workforce Now vs. Zoho People

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.5 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
Zoho People
Score 8.9 out of 10
N/A
Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.
$1.25
per month
Pricing
ADP Workforce NowZoho People
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
Essential HR
$1.50 ($1.25)
monthly (annually)
Professional
$2.50 ($2.00)
monthly (annually)
Premium
$3.50 ($3.00)
monthly (annually)
Enterprise
$5.00 ($4.50)
monthly (annually)
People Plus
$10.00 ($9.00)
monthly (annually)
Offerings
Pricing Offerings
ADP Workforce NowZoho People
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowZoho People
Considered Both Products
ADP Workforce Now
Chose ADP Workforce Now
Between the different HRISs and ATSs I have had experience with, ADP is probably the most robust. It is pretty difficult to find a system that incorporates all the essential HR functions (people data, time and attendance, PM, ATS, etc) and does it all seamlessly for large …
Zoho People

No answer on this topic

Features
ADP Workforce NowZoho People
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.7
1058 Ratings
5% below category average
Zoho People
9.0
10 Ratings
11% above category average
Employee demographic data8.3935 Ratings9.010 Ratings
Employment history8.2974 Ratings00 Ratings
Job profiles and administration8.2924 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.6951 Ratings00 Ratings
Organizational charting7.3666 Ratings00 Ratings
Organization and location management7.7731 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)6.9673 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.9
1069 Ratings
3% below category average
Zoho People
-
Ratings
Pay calculation8.81030 Ratings00 Ratings
Support for external payroll vendors7.6408 Ratings00 Ratings
Off-cycle/On-Demand payment8.0321 Ratings00 Ratings
Benefit plan administration7.5817 Ratings00 Ratings
Direct deposit files8.81017 Ratings00 Ratings
Salary revision and increment management7.3800 Ratings00 Ratings
Reimbursement management7.6488 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.9
875 Ratings
3% below category average
Zoho People
10.0
10 Ratings
20% above category average
Approval workflow7.7797 Ratings10.010 Ratings
Balance details7.9829 Ratings00 Ratings
Annual carry-forward and encashment8.1673 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.7
1050 Ratings
6% below category average
Zoho People
9.9
10 Ratings
19% above category average
View and generate pay and benefit information8.31013 Ratings00 Ratings
Update personal information8.21003 Ratings9.910 Ratings
View company policy documentation7.9811 Ratings10.09 Ratings
Employee recognition6.5382 Ratings00 Ratings
View job history7.732 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
28% below category average
Zoho People
-
Ratings
Tracking of all physical assets6.012 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
6.8
974 Ratings
10% below category average
Zoho People
-
Ratings
Report builder7.6957 Ratings00 Ratings
Pre-built reports7.2952 Ratings00 Ratings
Ability to combine HR data with external data5.6569 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.2
142 Ratings
10% below category average
Zoho People
9.0
10 Ratings
12% above category average
New hire portal7.6138 Ratings9.09 Ratings
Manager tracking tools6.9112 Ratings9.09 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.0
329 Ratings
14% below category average
Zoho People
-
Ratings
Corporate goal setting7.1255 Ratings00 Ratings
Individual goal setting6.9307 Ratings00 Ratings
Line-of sight-visibility7.0252 Ratings00 Ratings
Performance tracking7.2302 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
6.5
426 Ratings
20% below category average
Zoho People
8.0
10 Ratings
1% above category average
Performance plans6.6383 Ratings8.010 Ratings
Performance improvement plans6.3328 Ratings00 Ratings
Review status tracking6.0386 Ratings00 Ratings
Review reminders6.9402 Ratings00 Ratings
Multiple review frequency6.5335 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
26% below category average
Zoho People
-
Ratings
Create succession plans/pools5.86 Ratings00 Ratings
Candidate ranking5.86 Ratings00 Ratings
Candidate search6.37 Ratings00 Ratings
Candidate development6.26 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
5.9
438 Ratings
26% below category average
Zoho People
7.5
9 Ratings
2% below category average
Job Requisition Management7.1383 Ratings00 Ratings
Company Website Posting6.8374 Ratings00 Ratings
Publish to Social Media5.1300 Ratings00 Ratings
Job Search Site Posting6.1336 Ratings00 Ratings
Duplicate Candidate Prevention2.38 Ratings00 Ratings
Applicant Tracking6.8378 Ratings7.59 Ratings
Notifications and Alerts7.2399 Ratings00 Ratings
Best Alternatives
ADP Workforce NowZoho People
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowZoho People
Likelihood to Recommend
7.9
(1123 ratings)
9.0
(11 ratings)
Likelihood to Renew
7.5
(83 ratings)
10.0
(1 ratings)
Usability
2.6
(80 ratings)
8.0
(2 ratings)
Availability
7.3
(14 ratings)
-
(0 ratings)
Performance
6.4
(13 ratings)
-
(0 ratings)
Support Rating
6.6
(494 ratings)
10.0
(1 ratings)
In-Person Training
8.2
(9 ratings)
-
(0 ratings)
Online Training
5.8
(17 ratings)
-
(0 ratings)
Implementation Rating
1.5
(34 ratings)
10.0
(1 ratings)
Configurability
6.4
(10 ratings)
-
(0 ratings)
Ease of integration
6.1
(8 ratings)
-
(0 ratings)
Product Scalability
7.7
(785 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(8 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(8 ratings)
-
(0 ratings)
User Testimonials
ADP Workforce NowZoho People
Likelihood to Recommend
ADP
During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.
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Zoho
Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
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Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
Zoho
  • Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
  • Employee Resources- Having a central place for employees to reach out to HR is ideal.
  • Customization- Creation of forms is especially useful for a growing business.
  • Integration- Integrates well with other systems.
Read full review
Cons
ADP
  • Customized pre-process payroll reports (Limited on pre-process payroll reports)
  • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
  • Recruiting (ATS is very basic)
  • Geofencing (should be able to change shape rather than a circle)
  • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
  • Cookies and Cache have to be cleared on a regular basis
  • Only able to see employee documents/acknowledgements one at a time in the employee file
  • Timecards can only be managed/viewed by 1 person
  • Timeoff emails do not have a link
  • Cost per payroll - not just monthly fee so cost with off cycle payrolls
  • Separate I9 step not needed - during onboarding - 2nd Everify step
  • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
Read full review
Zoho
  • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
  • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
  • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
Read full review
Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review
Zoho
No answers on this topic
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
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Zoho
Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho
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Reliability and Availability
ADP
ADP outages are very rare
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Zoho
No answers on this topic
Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
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Zoho
No answers on this topic
Support Rating
ADP
this is my only down side of ADP, they dont transfer you around a lot (Good) and try to tackle the issue right there, but the english barrier is sometimes a huge brick that stands in the way, and can result in the wrong outcome. There has been times I have asked for someone else as I thought it was getting done wrong, and was still able to get the assistance I needed, just took me explaining it twice
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Zoho
Because Zoho is perfect in all aspects.
Read full review
In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review
Zoho
No answers on this topic
Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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Zoho
No answers on this topic
Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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Zoho
No answers on this topic
Alternatives Considered
ADP
They pale compared to ADP because they each have broken systems that do not flow from beginning to end. Another system is required to support all of the functions needed to process payroll. That puts too much on me, the person, instead of the system. We should work smarter, not harder.
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Zoho
One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
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Scalability
ADP
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Read full review
Zoho
No answers on this topic
Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
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Zoho
  • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
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ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

Zoho People Screenshots

Screenshot of Zoho People allows employees to manage their own records