What users are saying about
2 Ratings
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Score 8.9 out of 101
19 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Adyen

Adyen is a good tool to manage payments and to switch between different currencies. Easy to understand, despite the poor design, it allows you to manage payments and billing easily. It is pretty useful to refund payments and check the status of refused one. You can trust list users and allow them to pay when they got locked by the system for any reason, or you can understand if the reason for rejection is due to an issue on the user side and advise accordingly.
No photo available

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett profile photo

Feature Rating Comparison

Online Storefront

Adyen
Digital River Global Commerce
8.5
Product catalog & listings
Adyen
Digital River Global Commerce
10.0
Product management
Adyen
Digital River Global Commerce
10.0
Bulk product upload
Adyen
Digital River Global Commerce
10.0
Branding
Adyen
Digital River Global Commerce
7.6
Mobile storefront
Adyen
Digital River Global Commerce
8.7
Product variations
Adyen
Digital River Global Commerce
9.1
Website integration
Adyen
Digital River Global Commerce
8.6
Visual customization
Adyen
Digital River Global Commerce
4.7
CMS
Adyen
Digital River Global Commerce
7.8

Online Shopping Cart

Adyen
Digital River Global Commerce
9.3
Abandoned cart recovery
Adyen
Digital River Global Commerce
9.1
Checkout user experience
Adyen
Digital River Global Commerce
9.6

Online Payment System

Adyen
Digital River Global Commerce
10.0
eCommerce security
Adyen
Digital River Global Commerce
10.0

eCommerce Marketing

Adyen
Digital River Global Commerce
6.7
Promotions & discounts
Adyen
Digital River Global Commerce
9.1
Personalized recommendations
Adyen
Digital River Global Commerce
6.0
SEO
Adyen
Digital River Global Commerce
5.0

eCommerce Business Management

Adyen
Digital River Global Commerce
7.6
Multi-site management
Adyen
Digital River Global Commerce
2.0
Order processing
Adyen
Digital River Global Commerce
9.1
Inventory management
Adyen
Digital River Global Commerce
10.0
Shipping
Adyen
Digital River Global Commerce
10.0
Custom functionality
Adyen
Digital River Global Commerce
7.0

Pros

  • Reckon genuine payments and trust list user when they cannot pay with their credit card.
  • Cancel payment details to avoid auto-renewals.
  • Refund payments in one click to the original source.
No photo available
  • PCI compliance, huge stress off of our shoulders
  • Merchant of record support
  • Bulk SKU manangement and Bulk Promotion Managment
Benjamin Bell profile photo

Cons

  • When looking for payments details such as last 4 digits card (for instance), it would be great to display more details about the transaction in the results, as the full name of the card holder.
  • The layout is not the best one. There is a lot of room for improvement when it comes to website design.
  • A functionality to disable the credit card details instead of deleting it at all.
No photo available
  • Integrating with any 3rd party is challenging. The more you can do to clearly define your requirements, the easier it will be to integrate.
  • It can be difficult to differentiate and customize your product with an outsourced solution.
  • Your internal timeline might not match with their timeline and delivery schedule.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Digital River Global Commerce8.6
Based on 5 answers
In the event that I would need a service like this, I would most likely go with Digital River again. There are new organizations offering similar services/products, so a diligent review would still be necessary.
Christopher Corbett profile photo

Alternatives Considered

I have used several tools to manage billing and payments in my job. It was not my choice in my company to use Adyen but we are pretty happy with it. It can be integrated very well with the other tools we use in our job and it is reliable and safe.
No photo available
Their main benefit over Shopify is the MoR option.
Benjamin Bell profile photo

Return on Investment

  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
No photo available
  • We have grown healthily as a company thanks to the dependability of the system.
Benjamin Bell profile photo

Pricing Details

Adyen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Digital River Global Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details