What users are saying about

AgoraPulse

Top Rated
265 Ratings

Cool Tabs

47 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Cool Tabs

47 Ratings
Score 7.7 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity these days really
Bianca Bridges profile photo

Cool Tabs

Cool Tabs is most useful for us in the field of competition for end customers. It is well suited to our requirements and is easy to set up. We have some difficulty with contests and choosing photographs in a particular album but it's less [frequent]. For our company [it provides] a very versatile face to give a good image to our end customers
Luis Miguel Cano Ventas profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Cool Tabs
Boolean keyword searches
AgoraPulse
7.8
Cool Tabs
Filtering out noise/spam
AgoraPulse
7.1
Cool Tabs
Sentiment analysis
AgoraPulse
9.1
Cool Tabs
Broad channel coverage
AgoraPulse
8.5
Cool Tabs

Publishing

AgoraPulse
8.1
Cool Tabs
Content planning and scheduling
AgoraPulse
8.8
Cool Tabs
Audience targeting
AgoraPulse
6.7
Cool Tabs
Content optimization
AgoraPulse
9.1
Cool Tabs
Workflow management
AgoraPulse
7.9
Cool Tabs

Engagement

AgoraPulse
7.5
Cool Tabs
Automated routing and prioritization
AgoraPulse
6.4
Cool Tabs
Customer interaction histories
AgoraPulse
8.4
Cool Tabs
Bulk actions
AgoraPulse
7.9
Cool Tabs

Marketing

AgoraPulse
7.6
Cool Tabs
Lead generation
AgoraPulse
6.5
Cool Tabs
Content marketing
AgoraPulse
9.1
Cool Tabs
Paid media management
AgoraPulse
8.2
Cool Tabs
Campaigns and promotions
AgoraPulse
6.7
Cool Tabs

Channel coverage/integration

AgoraPulse
8.6
Cool Tabs
Twitter
AgoraPulse
9.2
Cool Tabs
Facebook
AgoraPulse
8.9
Cool Tabs
Instagram
AgoraPulse
7.8
Cool Tabs

Reporting/analytics

AgoraPulse
7.3
Cool Tabs
Campaign success analytics
AgoraPulse
7.6
Cool Tabs
Real-time tracking
AgoraPulse
7.4
Cool Tabs
Competitor analysis
AgoraPulse
6.9
Cool Tabs

Account management

AgoraPulse
7.4
Cool Tabs
Role-based user permissions & privileges
AgoraPulse
8.3
Cool Tabs
Mobile access
AgoraPulse
6.6
Cool Tabs

Pros

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo
  • Collecting the info needed in a campaign.
  • Info is downloadable in .csv.
Jessica Grandío Fra profile photo

Cons

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo
  • Easier first steps guides.
Jessica Grandío Fra profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Cool Tabs7.8
Based on 7 answers
We continue to use Cool Tabs because it is an essential tool in our campaigns to customers.
Luis Miguel Cano Ventas profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Cool Tabs7.3
Based on 1 answer
No answer on this topic is available.

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
I chose Cool Tabs because they have an option for Instagram.
Carolina De Santis profile photo

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • Increased employee efficiency.
  • Customer service.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Cool Tabs

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Cool Tabs Editions & Modules
Cool Tabs
Edition
Stone
$591
Gold
$2791
Diamond
$4791
Diamond ONE
$2501
Gold ONE
$901
Stone ONE
$251
1. Per User per Month
Additional Pricing Details

Cool Tabs More Information