What users are saying about

AgoraPulse

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Top Rated
280 Ratings
6 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
6 Ratings
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Score 9 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse excels with multi-platform scheduling and queueing evergreen content for regular re-use. It lacks a unified inbox currently and could benefit from beefing up its Instagram listening features and LinkedIn image publishing.
Jason Glogau profile photo

PromoRepublic

PR is two tools in one: a schedule and a content library. The content library is definitely more suitable for the most common types of businesses (ecommerce, retail, etc). Mainstream businesses will be able to use most of the content library with very little adaptation. A more niche industry might not get much use out of the library at all. However, at the bare minimum, they're nice design templates.
Christopher Rush profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
PromoRepublic
Boolean keyword searches
AgoraPulse
7.8
PromoRepublic
Filtering out noise/spam
AgoraPulse
7.2
PromoRepublic
Sentiment analysis
AgoraPulse
9.1
PromoRepublic
Broad channel coverage
AgoraPulse
8.5
PromoRepublic

Publishing

AgoraPulse
8.1
PromoRepublic
Content planning and scheduling
AgoraPulse
8.8
PromoRepublic
Audience targeting
AgoraPulse
6.7
PromoRepublic
Content optimization
AgoraPulse
9.1
PromoRepublic
Workflow management
AgoraPulse
7.9
PromoRepublic

Engagement

AgoraPulse
7.6
PromoRepublic
Automated routing and prioritization
AgoraPulse
6.4
PromoRepublic
Customer interaction histories
AgoraPulse
8.4
PromoRepublic
Bulk actions
AgoraPulse
7.9
PromoRepublic

Marketing

AgoraPulse
7.6
PromoRepublic
Lead generation
AgoraPulse
6.6
PromoRepublic
Content marketing
AgoraPulse
9.1
PromoRepublic
Paid media management
AgoraPulse
8.2
PromoRepublic
Campaigns and promotions
AgoraPulse
6.7
PromoRepublic

Channel coverage/integration

AgoraPulse
8.6
PromoRepublic
Twitter
AgoraPulse
9.1
PromoRepublic
Facebook
AgoraPulse
8.9
PromoRepublic
Instagram
AgoraPulse
7.8
PromoRepublic

Reporting/analytics

AgoraPulse
7.3
PromoRepublic
Campaign success analytics
AgoraPulse
7.7
PromoRepublic
Real-time tracking
AgoraPulse
7.3
PromoRepublic
Competitor analysis
AgoraPulse
6.9
PromoRepublic

Account management

AgoraPulse
7.4
PromoRepublic
Role-based user permissions & privileges
AgoraPulse
8.3
PromoRepublic
Mobile access
AgoraPulse
6.6
PromoRepublic

Pros

  • Facebook, Twitter, and Instagram analytics. The stats are presented beautifully. They are easy to understand by anyone and wonderfully show the value social has to a business. Their Facebook report is even available in stunning PowerPoint presentation! AgoraPulse also clocks the amount of time your users spend reviewing and answering questions on your social platforms. A great way to show the actual work that goes into managing a brand's online presence.
  • Social Listening tools - definitely my favourite part of AgoraPulse. Their social listening over Facebook, Twitter and Instagram is amazing. One can easily see which messages are new, review them and see a list of reviewed items. You can also like, comment and share mentions over all three platforms. Setting up searches is simple and hassle free and unlike Sprout Social has a box for you to tell it what not to include in search results. As a result, your time spent going through your social networks is minimal and you have more time for other tasks.
  • Scheduling for Facebook and Twitter. Nice, simple scheduling tool. Looking forward to when they introduce Google +, Pinterest and LinkedIn.
  • Social Selling - because of their great social listening tools, AgoraPulse makes it really easy for an organisation to implement social selling. A strategy that all organisations need to be looking at if they plan to stay relevant and ahead of their competitors.
  • Customer Support - AgoraPulse has the best customer support I have ever come across. You really feel valued and not another customer churning their revenue machine.
Lauren Melnick profile photo
  • The scheduler is great, and it even provides recommendations for what to post when.
  • They're constantly offering educational webinars on how to get the most out of not only their product, but SMM in general.
  • The library of editable posts is a real differentiator, though it won't help all industries equally.
Christopher Rush profile photo

Cons

  • I would love to see AgoraPulse add an App for scheduling/drafting social posts.
  • A Google extension would also be amazing and would make scheduling easier.
  • Adding more social networks such as LinkedIn, Google +, Pinterest, Tumblr with analytics.
  • Extending their social listening tool to include blogs, articles and other pages on the net.
  • Integrating with WordPress to give users a one-stop shop for publishing and creating content.
Lauren Melnick profile photo
  • Doesn't integrate with 3rd party plugins or apps
  • No collaboration features for clients
Christopher Rush profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
We love their month-to-month pricing. We also love how competitive the market is for this type of service. We're hoping for a long relationship with AgoraPulse, but we will be continually monitoring other services for improvements. We like SproutSocial a lot. They could choose to offer more at a lower price as well and we could switch back, for example.
Chuck Ellis profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Hootsuite has a terrible UI, and is ridiculously priced. They nickel and dime you for things such as reports. For the amount you're paying them, unlimited white labeling reports should come with the price
Javier Velazquez profile photo
Ultimately I selected PR because I was able to get it for a one-time cost rather than a subscription, but now that I'm used to it I couldn't imagine life without it. I've only used the free versions of the other platforms, so my experience with PR is obviously superior. However, there is absolutely nothing about PR that would make me consider switching to an alternative.
Christopher Rush profile photo

Return on Investment

  • I haven't been able to prove a ROI with AgoraPulse
  • I wish their was a non profit discount for adding on social media accounts
  • Positive effect of better social listening, we're more responsive
  • Love the Instagram location listening tool
Debbie Gillum profile photo
  • Has made our social channels come alive
  • PR allows us to get away without needing a dedicated SMM on staff
  • Has increased our online profile and credibility
Christopher Rush profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

PromoRepublic

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
PromoRepublic Editions & Modules
PromoRepublic
Edition
Social Monitoring
$491
Smart Posting
$91
Intelligent Ads
$492
Collaboration Platform for Agencies & Freelancers
$993
1. monthly, per user
2. monthly per user
3. monthly, per user
Additional Pricing Details
Team packages and Enterprise packages are available.

PromoRepublic More Information