What users are saying about

AgoraPulse

Top Rated
265 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

SAP Cloud for Social Engagement

32 Ratings
Score 6.8 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

SAP Cloud for Social Engagement

SAP Cloud for Social Engagement's solution briefly shows how you can better understand how your customers feel about your brands, categories, products and services while staying tuned to market issues and trends.
Albano García Pelaz profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
SAP Cloud for Social Engagement
6.0
Boolean keyword searches
AgoraPulse
7.8
SAP Cloud for Social Engagement
4.0
Filtering out noise/spam
AgoraPulse
7.1
SAP Cloud for Social Engagement
5.0
Sentiment analysis
AgoraPulse
9.1
SAP Cloud for Social Engagement
8.0
Broad channel coverage
AgoraPulse
8.5
SAP Cloud for Social Engagement
7.0

Publishing

AgoraPulse
8.1
SAP Cloud for Social Engagement
7.8
Content planning and scheduling
AgoraPulse
8.8
SAP Cloud for Social Engagement
7.0
Audience targeting
AgoraPulse
6.7
SAP Cloud for Social Engagement
9.0
Content optimization
AgoraPulse
9.1
SAP Cloud for Social Engagement
8.0
Workflow management
AgoraPulse
7.9
SAP Cloud for Social Engagement
7.0

Engagement

AgoraPulse
7.5
SAP Cloud for Social Engagement
8.7
Automated routing and prioritization
AgoraPulse
6.4
SAP Cloud for Social Engagement
9.0
Customer interaction histories
AgoraPulse
8.4
SAP Cloud for Social Engagement
9.0
Bulk actions
AgoraPulse
7.9
SAP Cloud for Social Engagement
8.0

Marketing

AgoraPulse
7.6
SAP Cloud for Social Engagement
7.8
Lead generation
AgoraPulse
6.5
SAP Cloud for Social Engagement
8.0
Content marketing
AgoraPulse
9.1
SAP Cloud for Social Engagement
8.0
Paid media management
AgoraPulse
8.2
SAP Cloud for Social Engagement
7.0
Campaigns and promotions
AgoraPulse
6.7
SAP Cloud for Social Engagement
8.0

Channel coverage/integration

AgoraPulse
8.6
SAP Cloud for Social Engagement
8.4
Twitter
AgoraPulse
9.2
SAP Cloud for Social Engagement
9.0
Facebook
AgoraPulse
8.9
SAP Cloud for Social Engagement
9.0
Instagram
AgoraPulse
7.8
SAP Cloud for Social Engagement
8.0
LinkedIn
AgoraPulse
SAP Cloud for Social Engagement
9.0
Google+
AgoraPulse
SAP Cloud for Social Engagement
8.0
Pinterest
AgoraPulse
SAP Cloud for Social Engagement
8.0
YouTube
AgoraPulse
SAP Cloud for Social Engagement
8.0

Reporting/analytics

AgoraPulse
7.3
SAP Cloud for Social Engagement
8.3
Campaign success analytics
AgoraPulse
7.6
SAP Cloud for Social Engagement
9.0
Real-time tracking
AgoraPulse
7.4
SAP Cloud for Social Engagement
9.0
Competitor analysis
AgoraPulse
6.9
SAP Cloud for Social Engagement
7.0

Account management

AgoraPulse
7.4
SAP Cloud for Social Engagement
7.0
Role-based user permissions & privileges
AgoraPulse
8.3
SAP Cloud for Social Engagement
7.0
Mobile access
AgoraPulse
6.6
SAP Cloud for Social Engagement
7.0

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Communication with multiple social media accounts including Facebook,Twitter and LinkedIn.
  • Utilize social preconfigured templates to respond quickly to current and potential clients.
  • Go above and beyond the number of Twitter followers and Facebook likes. Gain real-time insight into key trends and topics being discussed.
Albano García Pelaz profile photo

Cons

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo
  • Include other social network standard integrations.
  • Possibility to create metrics and custom reports.
Albano García Pelaz profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
The SAP solution is more complete than others because it includes capabilities for social media listening, real-time social media message response, social profiles and history, and analytics in one system.
Albano García Pelaz profile photo

Return on Investment

  • Saves me a lot of time.
  • Streamlined social media management.
  • Good value for money.
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
  • Rapid deployment.
  • SAP Cloud for Social Engagement allows you to listen to your customers by locating social media messages that mention key words such as a specific product and prioritize them according to urgency and relevance.
  • Analytics capabilities.
Albano García Pelaz profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

SAP Cloud for Social Engagement

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
SAP Cloud for Social Engagement Editions & Modules
SAP Cloud for Social Engagement
Additional Pricing Details

SAP Cloud for Social Engagement More Information