What users are saying about
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Top Rated
307 Ratings

Agorapulse

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Top Rated
307 Ratings
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Score 8.5 out of 101
33 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

SAP Cloud for Social Engagement

SAP Cloud for Social Engagement's solution briefly shows how you can better understand how your customers feel about your brands, categories, products and services while staying tuned to market issues and trends.
Albano García Pelaz profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
SAP Cloud for Social Engagement
6.0
Boolean keyword searches
Agorapulse
7.8
SAP Cloud for Social Engagement
4.0
Filtering out noise/spam
Agorapulse
7.2
SAP Cloud for Social Engagement
5.0
Sentiment analysis
Agorapulse
9.1
SAP Cloud for Social Engagement
8.0
Broad channel coverage
Agorapulse
8.5
SAP Cloud for Social Engagement
7.0

Publishing

Agorapulse
8.1
SAP Cloud for Social Engagement
7.8
Content planning and scheduling
Agorapulse
8.8
SAP Cloud for Social Engagement
7.0
Audience targeting
Agorapulse
6.7
SAP Cloud for Social Engagement
9.0
Content optimization
Agorapulse
9.1
SAP Cloud for Social Engagement
8.0
Workflow management
Agorapulse
7.9
SAP Cloud for Social Engagement
7.0

Engagement

Agorapulse
7.5
SAP Cloud for Social Engagement
8.7
Automated routing and prioritization
Agorapulse
6.4
SAP Cloud for Social Engagement
9.0
Customer interaction histories
Agorapulse
8.4
SAP Cloud for Social Engagement
9.0
Bulk actions
Agorapulse
7.9
SAP Cloud for Social Engagement
8.0

Marketing

Agorapulse
7.6
SAP Cloud for Social Engagement
7.8
Lead generation
Agorapulse
6.6
SAP Cloud for Social Engagement
8.0
Content marketing
Agorapulse
9.1
SAP Cloud for Social Engagement
8.0
Paid media management
Agorapulse
8.2
SAP Cloud for Social Engagement
7.0
Campaigns and promotions
Agorapulse
6.7
SAP Cloud for Social Engagement
8.0

Channel coverage/integration

Agorapulse
8.2
SAP Cloud for Social Engagement
8.4
Twitter
Agorapulse
9.0
SAP Cloud for Social Engagement
9.0
Facebook
Agorapulse
8.9
SAP Cloud for Social Engagement
9.0
LinkedIn
Agorapulse
7.4
SAP Cloud for Social Engagement
9.0
Instagram
Agorapulse
7.7
SAP Cloud for Social Engagement
8.0
Google+
Agorapulse
SAP Cloud for Social Engagement
8.0
Pinterest
Agorapulse
SAP Cloud for Social Engagement
8.0
YouTube
Agorapulse
SAP Cloud for Social Engagement
8.0

Reporting/analytics

Agorapulse
7.3
SAP Cloud for Social Engagement
8.3
Campaign success analytics
Agorapulse
7.7
SAP Cloud for Social Engagement
9.0
Real-time tracking
Agorapulse
7.3
SAP Cloud for Social Engagement
9.0
Competitor analysis
Agorapulse
6.9
SAP Cloud for Social Engagement
7.0

Account management

Agorapulse
7.4
SAP Cloud for Social Engagement
7.0
Role-based user permissions & privileges
Agorapulse
8.3
SAP Cloud for Social Engagement
7.0
Mobile access
Agorapulse
6.6
SAP Cloud for Social Engagement
7.0

Pros

Agorapulse

  • The reporting covers all the metrics you need and allows you to modify the reports as you wish by downloading them as a PowerPoint file.
  • One of the main things we love about AgoraPulse is that they seem to have high standards for their quality control and customer service. They don't roll out new features unless they work 100% and if there is an issue they are on top of it right away and with ample communication.
  • No more wondering if you've seen every comment or message. AgoraPulse's system allows you to ensure you have responded to every item no matter what the client has done on their end.
Jennifer Herring profile photo

SAP Cloud for Social Engagement

  • Communication with multiple social media accounts including Facebook,Twitter and LinkedIn.
  • Utilize social preconfigured templates to respond quickly to current and potential clients.
  • Go above and beyond the number of Twitter followers and Facebook likes. Gain real-time insight into key trends and topics being discussed.
Albano García Pelaz profile photo

Cons

Agorapulse

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo

SAP Cloud for Social Engagement

  • Include other social network standard integrations.
  • Possibility to create metrics and custom reports.
Albano García Pelaz profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
We really love the way this platform works and the way it has helped us organize and streamline our day! The time saved is a key factor in why we will continue to use this software and might only consider something else if it were to cover more networks or to improve on the combining of information streams
Christopher Kimball profile photo

SAP Cloud for Social Engagement

No score
No answers yet
No answers on this topic

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo

SAP Cloud for Social Engagement

No score
No answers yet
No answers on this topic

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

SAP Cloud for Social Engagement

No score
No answers yet
No answers on this topic

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

SAP Cloud for Social Engagement

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

With Hootsuite, we found that losing track of the multiple streams of information became over whelming. There where too many different streams of information coming at us and the layout was not conducive to speed or organization. Switch tabs, moving streams, scrolling here and there, all of it combined to become way too distracting for the effective management of interacting with our readers and fans.
Christopher Kimball profile photo

SAP Cloud for Social Engagement

The SAP solution is more complete than others because it includes capabilities for social media listening, real-time social media message response, social profiles and history, and analytics in one system.
Albano García Pelaz profile photo

Return on Investment

Agorapulse

  • AgoraPulse has been an important tools in helping us connect with our social fans. In our business, this interaction is critical and we have seen steady improvement in that since implementing this platform into our process.
Christopher Kimball profile photo

SAP Cloud for Social Engagement

  • Rapid deployment.
  • SAP Cloud for Social Engagement allows you to listen to your customers by locating social media messages that mention key words such as a specific product and prioritize them according to urgency and relevance.
  • Analytics capabilities.
Albano García Pelaz profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

SAP Cloud for Social Engagement

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SAP Cloud for Social Engagement Editions & Modules

SAP Cloud for Social Engagement
Additional Pricing Details

Add comparison