TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AirManual

    N/AN/AN/A

    $79

    per month

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A

    Smallpdf

    Score7.4 out of 10
    N/AMade in Switzerland, Smallpdf is a company that offers a suite of document management tools for everyone-for work, for home, for life. Founded in Switzerland in 2013, Smallpdf provides what they describe as a simple, secure, and reliable answer to the world's PDF challenges. Smallpdf boasts serving over a billion users in 24 different languages since 2013, and in every country in the world.

    $0

    Pricing
    AirManualM‑FilesSmallpdf
    Editions & Modules
    Basic
    $79
    per month
    No answers on this topic
    Smallpdf Basic
    $0.00
    Smallpdf Pro
    $12.00
    per month
    Smallpdf Pro
    $108.00
    per year
    Offerings
    Pricing Offerings
    AirManualM‑FilesSmallpdf
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for bulk purchases
    More Pricing Information
    Community Pulse
    AirManualM‑FilesSmallpdf
    Considered Multiple Products
    AirManual
    No answer on this topic
    MFiles
    No answer on this topic
    Smallpdf
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    18 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    17 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    91%
    Implementation went as expected
    10 Answers
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    M‑Files
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    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Esker
    Score7.4 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.4 out of 10
    Tungsten Capture
    Score9.4 out of 10
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    User Ratings
    AirManualM‑FilesSmallpdf
    Likelihood to Recommend
    -
    (0 ratings)
    9.9
    (68 ratings)
    8.7
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (15 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (12 ratings)
    9.5
    (6 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    9.4
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (11 ratings)
    9.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (8 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    9.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    6.8
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    AirManualM‑FilesSmallpdf
    Likelihood to Recommend
    AirManual
    No answers on this topic
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
    Read full review
    Smallpdf
    As per my knowledge and experience, Small PDF is well suited when we want to convert the large and bulk processing on the images to convert them into a single file and share. I found it well suited for college students because daily they scan multiple images and merge them to send as a single assignment file. Smallpdf has the future in the education field. Sometimes it is less appropriate for the people who want to share official documents by converting them into pdf without a watermark. I personally really like the Small PDF, it really helped reduce the difficulty of sending files, and photos to others.
    Incentivized
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    Pros
    AirManual
    No answers on this topic
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
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    Smallpdf
    • It's PDF editing tool suite is extremely comprehensive.
    • Drag & Drop functionality and intuitive user interface means non-technical users can easily use most of its features.
    • It's online-first design avoids typical problems of depending on one specific computer for specific tasks.
    Incentivized
    Read full review
    Cons
    AirManual
    No answers on this topic
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    Smallpdf
    • It has everything I'm not sure what I will say. E-sign, Share, convert. You can give an option in upload priorities features which I can see later.
    • Background remover thing also you can add in it. So I can remove the unnecessary thing from an image.
    • You can add a chatbot for help.
    Incentivized
    Read full review
    Likelihood to Renew
    AirManual
    No answers on this topic
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
    Read full review
    Smallpdf
    No answers on this topic
    Usability
    AirManual
    No answers on this topic
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
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    Smallpdf
    I give this rating to Smallpdf because it comes with a large array of tools and gadgets. It allows not only pdf reading but also mixing, splitting, conversion to and from pdf, pdf compression or protecting. It is really complete and it works excellent compared to other much more expensive alternatives in the market.
    Incentivized
    Read full review
    Reliability and Availability
    AirManual
    No answers on this topic
    MFiles
    always there.
    Incentivized
    Read full review
    Smallpdf
    No answers on this topic
    Performance
    AirManual
    No answers on this topic
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
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    Smallpdf
    1.- Because it is easy to use and each function is duly indicated so you can not go wrong. 2.- Its service is fast, it takes only a few seconds to transform the files and in less than a minute it is downloaded and you can occupy it without problem. 4.-This IS online so you do not install anything, which is very useful because you can also use it from a tablet or your mobile
    Read full review
    Support Rating
    AirManual
    No answers on this topic
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    Smallpdf
    Everything is so simple and works so well, you shouldn't need support, but on the one occasion in several years that I needed it, support was quick and courteous.
    Read full review
    In-Person Training
    AirManual
    No answers on this topic
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
    Read full review
    Smallpdf
    No answers on this topic
    Online Training
    AirManual
    No answers on this topic
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
    Read full review
    Smallpdf
    No answers on this topic
    Implementation Rating
    AirManual
    No answers on this topic
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
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    Smallpdf
    No answers on this topic
    Alternatives Considered
    AirManual
    No answers on this topic
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    Smallpdf
    I think that Smallpdf stacks up against its competitors in terms of easiness of use. The tool is very user-friendly, every feature is communicated in an efficient way and very simple to user so the user doesn't have to be particularly good at using software. Its features are superficial when compared to Acrobat but easiest to use for sure.
    Incentivized
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    Scalability
    AirManual
    No answers on this topic
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    Smallpdf
    No answers on this topic
    Return on Investment
    AirManual
    No answers on this topic
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    Smallpdf
    • It has definitely increased efficiency. Lower paid employees can complete a simple task with Smallpdf rather than having a higher paid employee use their time to do it differently.
    • Smallpdf decreases the customer-response time. Being able to send over the proper sized file quickly makes us look great!
    Incentivized
    Read full review
    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items

    Smallpdf Screenshots

    Screenshot of Desktop AppScreenshot of Homepage