What users are saying about
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357 Ratings
13 Ratings

Airtable

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357 Ratings
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Score 8.6 out of 100
13 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Airtable

Airtable is an incredibly powerful tool for basic spreadsheet tasks used in your departments, especially if those spreadsheets are being shared and used by multiple departments. It's a better designed spreadsheet, [compared to] what Excel and Google Sheets offers. [It] has multiple view options so that each team can see the data in the way that makes the most sense for their team.
Adam Montgomery | TrustRadius Reviewer

Mattermost

Mattermost is a fantastic alternative to Slack and Microsoft Teams in terms of cost-effectiveness, simplicity of maintenance, and control over your business data. We chose Mattermost because our company's structure is cost-prohibitive for Slack and Microsoft Teams. Mattermost allows us the user control we need to attach external guest users to specific projects, as well as the security of knowing exactly where our business data is stored. A self-managed installation of Mattermost may not be as effective when applied to large, rapidly scaling teams as that may require more IT support than available - however they do provide a paid, managed option.
Jonathan Warren | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Airtable
8.0
Mattermost
7.2
Task Management
Airtable
8.3
Mattermost
7.8
Resource Management
Airtable
8.0
Mattermost
Gantt Charts
Airtable
7.5
Mattermost
6.0
Scheduling
Airtable
7.9
Mattermost
7.0
Workflow Automation
Airtable
8.0
Mattermost
5.0
Team Collaboration
Airtable
8.9
Mattermost
Support for Agile Methodology
Airtable
7.8
Mattermost
Support for Waterfall Methodology
Airtable
7.7
Mattermost
Document Management
Airtable
7.9
Mattermost
Email integration
Airtable
8.0
Mattermost
Mobile Access
Airtable
8.0
Mattermost
8.7
Timesheet Tracking
Airtable
7.8
Mattermost
Change request and Case Management
Airtable
8.0
Mattermost
Budget and Expense Management
Airtable
8.5
Mattermost
Search
Airtable
Mattermost
8.8

Communication

Airtable
Mattermost
8.3
Chat
Airtable
Mattermost
9.9
Notifications
Airtable
Mattermost
8.6
Discussions
Airtable
Mattermost
9.7
Surveys
Airtable
Mattermost
6.6
Internal knowledgebase
Airtable
Mattermost
8.1
Integrates with Gmail and Google Hangouts
Airtable
Mattermost
7.0

File Sharing & Management

Airtable
Mattermost
7.7
Versioning
Airtable
Mattermost
8.0
Video files
Airtable
Mattermost
7.5
Audio files
Airtable
Mattermost
7.9
Document collaboration
Airtable
Mattermost
8.1
Access control
Airtable
Mattermost
8.4
Advanced security features
Airtable
Mattermost
8.0
Integrates with Google Drive
Airtable
Mattermost
8.0
Device sync
Airtable
Mattermost
6.0

Pros

Airtable

  • Airtable has the best customization features out there. They allow you to customize you spreadsheets or tables in a variety of formats. They allow you to customize a variety of field types, field sizes and various colors.
  • Airtable has a great collaboration feature that makes it easy to share and grant access to tables and a variety of information.
  • Airtable has great compatibilities that allows you to directly upload spreadsheets from excel into a customizable table.
  • Airtable is easy to teach and understand quickly, and does not take time for someone who is not technically advanced to understand
Anonymous | TrustRadius Reviewer

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Cons

Airtable

  • Pricing model: we don't like how we have to pay per user.
  • Calendar view: we wish the calendar view was better, or if there were different types of calendar views. Right now there is just one.
  • Complicated: some parts of the app are a little complicated.
Brian Chung | TrustRadius Reviewer

Mattermost

  • Audio/Video capability, implementation could be better (such as what current competitors have)
  • Customization could be better, with more options, such as theme, layout, and notifications
  • Some users have trouble with distinguishing between Teams and Channels, and are unsure of hierarchy or how to organize.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Airtable

Airtable 10.0
Based on 2 answers
We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.
Anonymous | TrustRadius Reviewer

Mattermost

Mattermost 10.0
Based on 1 answer
Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
Ryne Fiebig | TrustRadius Reviewer

Usability

Airtable

Airtable 8.7
Based on 21 answers
It's such a friendly program to use, and there's just so many resources available to people trying to learn it or build new things. Their support is great, and they make it easy to find answers to your questions. It's easy to use but difficult to master, that might be a better way to put it.
Anonymous | TrustRadius Reviewer

Mattermost

Mattermost 6.1
Based on 4 answers
It's very easy to use. Only at the point of configuring it will ask for some details. Apart from that, it is going to be a smooth process for anyone who wants to use this as their communication service. I am totally comfortable with using it in our organization
Sunil Badarla | TrustRadius Reviewer

Support Rating

Airtable

Airtable 8.0
Based on 58 answers
We find support easy to find, responsive and knowledgeable. In addition to a large selection of well-done help articles and webinars, there is a forum with quick support coming from Airtable staff and other users. We haven't had any issues in getting the information and support that we've needed.
Anonymous | TrustRadius Reviewer

Mattermost

Mattermost 7.9
Based on 11 answers
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Angela Goldsmith, PMP | TrustRadius Reviewer

Implementation Rating

Airtable

Airtable 9.0
Based on 2 answers
Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.
Anonymous | TrustRadius Reviewer

Mattermost

No score
No answers yet
No answers on this topic

Alternatives Considered

Airtable

Airtable combines the simplicity of a spreadsheet with the possibilities that come with a database, all within one tool. We have chosen it after a short evaluation. It is incredibly easy to use after a short training, making it a great tool compared to the typical spreadsheet-based apps.
Adam Farrell | TrustRadius Reviewer

Mattermost

  • Mattermost is very similar to Slack and has the advantage (in our case) of being entirely on-premises, and entirely free. The feature set is similar, and it has filled the original need that Slack was suggested as a solution for very well.
  • Teams is potentially a better choice for groups whose Microsoft licensing already includes it, or who want the range of direct integration with other Microsoft products.
Anonymous | TrustRadius Reviewer

Return on Investment

Airtable

  • The ROI is simple: Airtable has created a more efficient workplace. We have fewer meetings, certainly. But any meetings we do have are much more efficient and impactful. Everyone walks in having used Airtable to prepare for the meeting (uploading needed docs, etc.), and the meeting is held using Airtable as the agenda. Airtable is updated and continues to be used after the meeting, so everyone stays on the same page.
  • Airtable also makes planning events much more streamlined. Contracts, rental agreements, rosters, etc. are uploaded. Dates are set with reminders. People know what they are responsible for planning the event and for what role they will play during the event.
Tyler Collum | TrustRadius Reviewer

Mattermost

  • It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
  • It has reduced email flow as well, which requires less management by Mail Administrators
  • It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Airtable

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Airtable Editions & Modules

Edition
Plus$10.001
Pro$20.001
EnterpriseContact Sales
  1. per month (billed annually)
Additional Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mattermost Editions & Modules

Edition
Cloud Professional$10.001
Enterprise E10$3.251
Enterprise E20$8.501
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Airtable
8.6
Mattermost
8.9

Likelihood to Renew

Airtable
10.0
Mattermost
10.0

Usability

Airtable
8.7
Mattermost
6.1

Support Rating

Airtable
8.0
Mattermost
7.9

Implementation Rating

Airtable
9.0
Mattermost

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