Airtable vs Mattermost | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 357 reviews and ratings

Score 8.6 out of 10

Based on 13 reviews and ratings

Feature Rating Comparison

Airtable

Mattermost

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Search

Airtable

Mattermost

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with Gmail and Google Hangouts

Airtable

Mattermost

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Airtable has the best customization features out there. They allow you to customize you spreadsheets or tables in a variety of formats. They allow you to customize a variety of field types, field sizes and various colors.
Airtable has a great collaboration feature that makes it easy to share and grant access to tables and a variety of information.
Airtable has great compatibilities that allows you to directly upload spreadsheets from excel into a customizable table.
Airtable is easy to teach and understand quickly, and does not take time for someone who is not technically advanced to understand

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Verified User

Consultant in Marketing

Marketing and Advertising Company, 11-50 employees

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It's open-source! So our devs could adequate the tool to our necessities.
It works particularly well in every navigator.
It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).

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María Lucía Santagata

Coordinadora Ssr

KeepconInternet, 51-200 employees

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Cons

Pricing model: we don't like how we have to pay per user.
Calendar view: we wish the calendar view was better, or if there were different types of calendar views. Right now there is just one.
Complicated: some parts of the app are a little complicated.

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Co-Founder, Business Director

Alabaster CoReligious Institutions, 1001-5000 employees

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Audio/Video capability, implementation could be better (such as what current competitors have)
Customization could be better, with more options, such as theme, layout, and notifications
Some users have trouble with distinguishing between Teams and Channels, and are unsure of hierarchy or how to organize.

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Verified User

Administrator in Information Technology

Aviation & Aerospace Company, 10,001+ employees

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Likelihood to Renew

Airtable 10.0

Based on 2 answers

We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.

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Verified User

Manager in Marketing

Biotechnology Company, 1001-5000 employees

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Mattermost 10.0

Based on 1 answer

Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.

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Chiropractor

Crossover HealthHealth, Wellness and Fitness, 501-1000 employees

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Usability

Airtable 8.7

Based on 21 answers

It's such a friendly program to use, and there's just so many resources available to people trying to learn it or build new things. Their support is great, and they make it easy to find answers to your questions. It's easy to use but difficult to master, that might be a better way to put it.

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

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Mattermost 6.1

Based on 4 answers

It's very easy to use. Only at the point of configuring it will ask for some details. Apart from that, it is going to be a smooth process for anyone who wants to use this as their communication service. I am totally comfortable with using it in our organization

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Senior Test Engineer

AuthenticIDInformation Services, 51-200 employees

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Support Rating

Airtable 8.0

Based on 58 answers

We find support easy to find, responsive and knowledgeable. In addition to a large selection of well-done help articles and webinars, there is a forum with quick support coming from Airtable staff and other users. We haven't had any issues in getting the information and support that we've needed.

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Verified User

C-Level Executive in Corporate

Computer Software Company, 11-50 employees

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Mattermost 7.9

Based on 11 answers

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

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Angela Goldsmith, PMP

Director of Systems Development

Dark Horse ComicsPublishing, 51-200 employees

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Implementation Rating

Airtable 9.0

Based on 2 answers

Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.

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Verified User

Manager in Marketing

Biotechnology Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Airtable combines the simplicity of a spreadsheet with the possibilities that come with a database, all within one tool. We have chosen it after a short evaluation. It is incredibly easy to use after a short training, making it a great tool compared to the typical spreadsheet-based apps.

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Digital Marketing Manager

NoradaneMarketing and Advertising, 11-50 employees

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Mattermost is very similar to Slack and has the advantage (in our case) of being entirely on-premises, and entirely free. The feature set is similar, and it has filled the original need that Slack was suggested as a solution for very well.
Teams is potentially a better choice for groups whose Microsoft licensing already includes it, or who want the range of direct integration with other Microsoft products.

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Verified User

Manager in Information Technology

Financial Services Company, 201-500 employees

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Return on Investment

The ROI is simple: Airtable has created a more efficient workplace. We have fewer meetings, certainly. But any meetings we do have are much more efficient and impactful. Everyone walks in having used Airtable to prepare for the meeting (uploading needed docs, etc.), and the meeting is held using Airtable as the agenda. Airtable is updated and continues to be used after the meeting, so everyone stays on the same page.
Airtable also makes planning events much more streamlined. Contracts, rental agreements, rosters, etc. are uploaded. Dates are set with reminders. People know what they are responsible for planning the event and for what role they will play during the event.

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Corporate Director Of Human Resources

Duke HospitalityHospitality, 201-500 employees

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It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
It has reduced email flow as well, which requires less management by Mail Administrators
It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost

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Verified User

Administrator in Information Technology

Aviation & Aerospace Company, 10,001+ employees

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Screenshots

See All (5) Airtable Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Airtable Editions & Modules

Edition

Plus	$10.00¹
Pro	$20.00¹
Enterprise	Contact Sales

per month (billed annually)

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Mattermost Editions & Modules

Edition

Cloud Professional	$10.00¹
Enterprise E10	$3.25¹
Enterprise E20	$8.50¹

Per User Per Month

Additional Pricing Details

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Rating Summary

Airtable

Mattermost

Airtable

Mattermost

Airtable

Mattermost

Airtable

Mattermost

Airtable

Mattermost

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