What users are saying about

Airtable

213 Ratings

Smartsheet

Top Rated
235 Ratings

Airtable

213 Ratings
Score 9.1 out of 101

Smartsheet

Top Rated
235 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Airtable

Good for replacing administrative spreadsheets, creating resource assignment and calendars, planning activities, creating on the fly data stores, outputting simple mobile data entry forms. Dealing with mobile staff needing to enter simple data quickly or with managers and officers who need to see real-time snapshots of information. When dealing with smaller data sets and not requiring blocks, then for a non-profit it is useful to have the free workspaces where everyone can fully collaborate and update records.Less good for complex financial work you should stick with Excel or your finance system. If you have a very large number of records and need many people to be able to update records then you need to consider the costs (however most off the shelf products you will be looking at to do your specific tasks will probably cost more when you evaluate them).
Chris Chinn profile photo

Smartsheet

Again, if you are the head of a department and manage multiple project managers, Smartsheet will keep you organized, keep your info up to date and safe online, and will give you the tools you need to access on desktop or mobile. It will create efficiencies just by convenience alone. It also helps our organization become more GDPR compliant. With a million different Excel spreadsheets floating around, saved on different laptops, it's hard to track and manage privacy issues. With Smartsheet, it's all online, in one spot and deleted that data is easy.
Megan Gates profile photo

Feature Rating Comparison

Project Management

Airtable
7.8
Smartsheet
7.9
Task Management
Airtable
8.0
Smartsheet
8.4
Resource Management
Airtable
8.2
Smartsheet
8.2
Gantt Charts
Airtable
7.5
Smartsheet
8.6
Scheduling
Airtable
7.5
Smartsheet
8.3
Workflow Automation
Airtable
7.7
Smartsheet
8.3
Team Collaboration
Airtable
8.7
Smartsheet
9.2
Support for Agile Methodology
Airtable
7.9
Smartsheet
7.4
Support for Waterfall Methodology
Airtable
7.7
Smartsheet
7.1
Document Management
Airtable
7.8
Smartsheet
8.9
Email integration
Airtable
7.2
Smartsheet
7.0
Mobile Access
Airtable
7.5
Smartsheet
7.6
Timesheet Tracking
Airtable
7.9
Smartsheet
7.2
Change request and Case Management
Airtable
8.0
Smartsheet
7.6
Budget and Expense Management
Airtable
8.1
Smartsheet
7.1

Professional Services Automation

Airtable
Smartsheet
7.5
Quotes/estimates
Airtable
Smartsheet
6.9
Invoicing
Airtable
Smartsheet
6.5
Project & financial reporting
Airtable
Smartsheet
8.5
Integration with accounting software
Airtable
Smartsheet
8.0

Pros

  • All the hard work of trying to build a solution in Excel is done for you. You can create links to simple mobile-friendly forms and datasheets and it builds input forms automatically that can then be easily customized.
  • The relationships across tables are robust and deal with changes to fields and tables without the need for intervention or maintenance (like a proper database).
  • Initial set up and use require a minimal set of IT skills. Coming with an array of pre-built templates and the ability to import your existing spreadsheet and customize and fine tune it from there into a database
  • They don't contact me every day trying to sell their product (probably because they don't have to).
Chris Chinn profile photo
  • Smartsheet is very good at tracking tasks and generating dependencies. The user interface for accomplishing these functions is very intuitive, especially for anyone who has familiarity with Microsoft Excel. It basically takes some of the functionality of Microsoft Excel and Microsoft Project and merges them into an application that is more user friendly.
  • Smartsheet is also very good at offering connectivity and collaboration. Because of the way in which non-project management users can log in, receive notifications, and interact with the Smartsheet, it doesn't feel like it is the project manager's domain but rather something that is a tool for everyone to make use of and share.
  • Smartsheet is very accessible. As a someone who used Microsoft Project in the past, it has been much more convenient to access Smartsheet through the web rather than having to ensure I have access to the latest file or ensure that multiple people aren't trying to work on the file at the same time.
No photo available

Cons

  • It would be great to have multi-tiered selection options. So if I check a box-like, "Does this need social support?" I could then pick from a multi-select drop-down based on the choice.
  • It would be good if we could have a kanban view built off a selection from a multi-select since some projects might be part of multiple strategic initiatives.
  • It would be cool if forms could have some basic if/then functionality. As it is, we need to create different forms for different media requests that share 75% of the same data.
Andy Havens profile photo
  • Better linking between Smartsheets
  • Integration with Google Forms where submissions can go straight to a Smartsheet.
  • Allow for card creation at all levels (when view is changed from grid mode that has nested rows)
Thomas Boon Koo profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Smartsheet8.9
Based on 20 answers
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
Kris Walsh profile photo

Usability

Airtable9.0
Based on 5 answers
Just so easy to learn/use. Very intuitive in its application logic.
Sherry Raeder profile photo
Smartsheet9.2
Based on 5 answers
Smartsheet is a spreadsheet. Everyone is familiar with spreadsheets.
That being said, comparing Smartsheet to a spreadsheet is like comparing a Golf Cart to a Tesla.
Yea, they both have 4 wheels and run on electric power, but... (:
Kris Walsh profile photo

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
Smartsheet6.8
Based on 5 answers
The product works great. The support team is responsive, but hardly ever needed. Training and consulting is free.
Kris Walsh profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Great product
Kristin Komassa profile photo

Alternatives Considered

We do use Social Studio and Sharepoint for other tasks, but for project planning across a wide variety of deliverables, there wasn't enough flexibility all the time. Asana was harder to use and get into and didn't provide an easy way to adjust views/sorts.
Andy Havens profile photo
I have used Microsoft Project, Basecamp, OmniPlan and Excel to organize projects. Smartsheet, by far, is my favorite. Although Smartsheet is not quite as detailed with Gantt charts as Microsoft Project and OmniPlan, it is much more user friendly. Smartsheet also has the capability to do similar functions that you find in Excel such as formulas, sorting, etc. However, my favorite [thing about] Smartsheet is the collaboration features and real-time updates. Linking cells across sheets together, leaving comment threads, adding attachments, using Google Hangouts, entering a sheet at the same time as your teammates, and sending updates and reminders are just a few examples of how teams can work together. Collaborators don't even need a license - they can simply log in if you invite them! Lastly, Smartsheet has solutions for so many different kinds of projects that I have used it both at work and for my many volunteer projects for large project management, planning events, managing grants, developing/conducting surveys and more. This does not even include the additional platforms I have not tried such as employee hiring, budgeting, and document routing. There seems to be a template or solution for just about anything. You just have to get in there and play!
Meghan M. Prentiss profile photo

Return on Investment

  • Airtable has definitely had a positive impact on our organization. It's helped up organize and manage our client information, keeping it current, accurate, and accessible to everyone on our team, no matter where they are. We are able to be more efficient and client-responsive because of this.
  • It's automated some of the tasks we were performing manually - capturing data that our systems like MailChimp and SurveyMonkey house - and importing it directly into our database through the use of Zapier, thus saving us time and potential data input error.
  • My only "negative impact" comment I'll put out there is that it is just really fun to use - and because of that I've personally "lost" a lot of time spent exploring and being inspired by so many new ways to house other business data!
  • All-in-all, it is keeping us in front of our data, freeing up time and resources, and giving us a better view into running our nonprofit more efficiently and effectively.
Sherry Raeder profile photo
  • Increased employee efficiency - keeping them on task and reminded of when their project deadlines are.
  • Improved staff involvement - project tracking helps identify clear project deadlines and milestones for SMART objectives.
  • Provides additional professional development opportunities for staff to learn a project management tool.
Meghan M. Prentiss profile photo

Screenshots

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details