What users are saying about
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Top Rated
325 Ratings
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Top Rated
368 Ratings

Airtable

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Top Rated
325 Ratings
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Score 8.5 out of 100

Smartsheet

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Top Rated
368 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Airtable

Airtable is a genius solution for the restrictions of spreadsheets when the data needs to be accessed across several layers and presented in a 2D report. Airtable does this naturally without the need to export and modify the data into a database. It is a solution for any team that can benefit from multi-dimensional access to various data.
Adam Farrell | TrustRadius Reviewer

Smartsheet

If you live in project management every day I still believe MS Project is the proper tool that gives you the most options. However, if you are team lead and lead smaller projects and project management is just one of many functions of your job, this tool is for you. It far and away surpasses MS Planner but is not as complex as MS Project.
Jesse Bickel | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Airtable
8.0
Smartsheet
8.2
Task Management
Airtable
8.5
Smartsheet
8.7
Resource Management
Airtable
8.4
Smartsheet
7.8
Gantt Charts
Airtable
7.3
Smartsheet
8.2
Scheduling
Airtable
8.1
Smartsheet
8.2
Workflow Automation
Airtable
7.3
Smartsheet
8.2
Team Collaboration
Airtable
9.1
Smartsheet
8.9
Support for Agile Methodology
Airtable
7.1
Smartsheet
8.2
Support for Waterfall Methodology
Airtable
6.5
Smartsheet
8.2
Document Management
Airtable
7.9
Smartsheet
8.0
Email integration
Airtable
8.0
Smartsheet
8.1
Mobile Access
Airtable
8.3
Smartsheet
8.1
Timesheet Tracking
Airtable
8.7
Smartsheet
8.1
Change request and Case Management
Airtable
7.9
Smartsheet
7.5
Budget and Expense Management
Airtable
8.8
Smartsheet
8.1

Professional Services Automation

Airtable
Smartsheet
7.6
Quotes/estimates
Airtable
Smartsheet
7.3
Invoicing
Airtable
Smartsheet
7.5
Project & financial reporting
Airtable
Smartsheet
7.9
Integration with accounting software
Airtable
Smartsheet
7.6

Pros

Airtable

  • Flexibility: there are many view features and different ways you can use the product
  • Integrations: there are so many apps you can integrate it; from Slack to Shipstation
  • Beautiful: it just looks nice to use. Sometimes project management apps are ugly, this isn't
Brian Chung | TrustRadius Reviewer

Smartsheet

  • Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
  • Team collaboration. Multiple teammates can access and work on the same sheet at once.
  • Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
  • Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
Parker O'Very | TrustRadius Reviewer

Cons

Airtable

  • I would like to be able to sort items into groups without having to sort by specific columns. Just manually sort by click and drag.
  • I'd like to see all of the documents of each base stored collectively somewhere and cataloged in a document library.
  • I would like to see this base exportable as a Gant chart.
Tyler Collum | TrustRadius Reviewer

Smartsheet

  • It would be helpful when importing an Excel spreadsheet if the format would remain the same; such as the color of the rows and columns.
  • Sometimes when viewing rows on the mobile app, they don't align properly when scrolling across.
  • I would like to see more in-depth training videos.
Janie Larsen | TrustRadius Reviewer

Likelihood to Renew

Airtable

Airtable 10.0
Based on 2 answers
compared to other products it is just fabulous.
Andrej Vrsansky | TrustRadius Reviewer

Smartsheet

Smartsheet 10.0
Based on 21 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer | TrustRadius Reviewer

Usability

Airtable

Airtable 8.6
Based on 20 answers
Airtable has a plethora of features that suit our needs, although there are little things that could be improved to make it perfect. I believe Airtable is actively working to improve their product so I have every confidence that Airtable is the perfect choice for our purposes.
Stephanie Etchie | TrustRadius Reviewer

Smartsheet

Smartsheet 8.6
Based on 13 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss | TrustRadius Reviewer

Support Rating

Airtable

Airtable 7.7
Based on 29 answers
I am impressed by the support provided by the Airtable team. For each query or any issue raised by the user, there are multiple ways of contacting them. One way is email. They reply within 24 hours, or the second way is customer support. Customer support is available for users in chat or telephonic phone or both. You can opt for any communication mode.
JATIN GUPTA | TrustRadius Reviewer

Smartsheet

Smartsheet 8.2
Based on 96 answers
Overall, I would say that Smartsheet has provided our organization with the support that it has needed in our over 5 years of using the software. We have not had an issue outside of user management and that was handled within adequate time. New features always take their toll on our users, but it is always handled well and the learning curve is never too large.
Cameron Stenmark | TrustRadius Reviewer

Implementation Rating

Airtable

Airtable 9.0
Based on 1 answer
No answer on this topic is available.

Smartsheet

Smartsheet 10.0
Based on 12 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter | TrustRadius Reviewer

Alternatives Considered

Airtable

I trialed around 7 products, which include 4 education products and 3 online products at least. I can't remember all of the pros and cons as it was a couple of years ago and I am now upgrading from a free plan to a paid one. Suffice to say, Airtable beat all of them hands down, for ease of use and flexibility
Shirley Hickey | TrustRadius Reviewer

Smartsheet

Which software we use for project management is often determined by the team we interact with or the client's choices. I prefer Smartsheet for process management due to the ease of setting up alerts and attaching necessary documentation. It was also fairly easy to set up and learn.
Ann M. Frank | TrustRadius Reviewer

Return on Investment

Airtable

  • I would estimate it has personally saved me 2 hours a week of administration better invested in other things. These are the most valuable cost savings I have on a personal level.
  • I was able to explore, populate, configure and prepare Airtable for what I needed for free. Only when we reached the point of being ready to make full use of the system did we need to spend a penny.
  • Replacing Excel for administrative tasks with Airtable will eventually save us hundreds of lost hours a year.
Chris Chinn | TrustRadius Reviewer

Smartsheet

  • It has allowed us to get easily organized and share the progress of projects with the team and some of our internal customers allowing us to deliver information much quicker, and reduce some of the meetings times and back and forth.
  • It has allowed us to easily collect process and procedure documentation, and tack updates. Previously we had several hundred documents in many different file folders. This allows us to catalog this information quickly add in additional fields/data points for sorting/details/primary users/additional info. We can easily find and share this information, and overall we are much more efficient.
Joshua Pekar | TrustRadius Reviewer

Screenshots

Pricing Details

Airtable

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smartsheet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Airtable
8.6
Smartsheet
8.7

Likelihood to Renew

Airtable
10.0
Smartsheet
10.0

Usability

Airtable
8.6
Smartsheet
8.6

Performance

Airtable
Smartsheet
10.0

Support Rating

Airtable
7.7
Smartsheet
8.2

Online Training

Airtable
Smartsheet
7.0

Implementation Rating

Airtable
9.0
Smartsheet
10.0

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