What users are saying about

Airtable

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227 Ratings

Smartsheet

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Top Rated
253 Ratings

Airtable

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227 Ratings
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Score 9.1 out of 101

Smartsheet

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Top Rated
253 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Airtable

As mentioned previously, I currently developing an Airtable base to track student data and other teaching resource inventory. The children create year group databases. All of which work very well. I haven't encountered any issues or unsuitability thus far.
Shirley Hickey profile photo

Smartsheet

Smartsheets is very well suited for building and managing project plans, no matter how simple or complex they are. Budgets are easily managed and maintained, as are scheduling dates and assigning users 'action items' and permissions, with cell-level security features available out of the box. Smartsheets is well suited for collaboration. Multiple users, if given admin or editor privileges have the ability to make changes at once, avoiding issues that often can materialize regarding versioning errors typical, as a result of multiple authors or editors.For project managers, smartsheets has multiple 'views' available, which can come in handy depending on your specific purpose. For those interested in seeing all of the details, the standard view is a table/spreadsheet type of view. For a more agile approach, or a simplified user view, their 'task-list' type view can help to easily view in a card-type of format and classify those tasks that have been 'completed' versus 'in-progress' , 'in qa' or other relevant category / classification. Other views include the Gannt chart view, which is helpful for seeing things in a calendar-like view, helpful in showcasing things like dependencies.
No photo available

Feature Rating Comparison

Project Management

Airtable
8.0
Smartsheet
8.3
Task Management
Airtable
8.2
Smartsheet
8.6
Resource Management
Airtable
9.0
Smartsheet
8.4
Gantt Charts
Airtable
7.4
Smartsheet
9.0
Scheduling
Airtable
8.2
Smartsheet
8.5
Workflow Automation
Airtable
7.7
Smartsheet
8.6
Team Collaboration
Airtable
8.8
Smartsheet
9.2
Support for Agile Methodology
Airtable
7.9
Smartsheet
8.2
Support for Waterfall Methodology
Airtable
7.7
Smartsheet
8.0
Document Management
Airtable
7.6
Smartsheet
8.8
Email integration
Airtable
7.2
Smartsheet
7.4
Mobile Access
Airtable
7.7
Smartsheet
7.8
Timesheet Tracking
Airtable
8.0
Smartsheet
7.8
Change request and Case Management
Airtable
8.0
Smartsheet
7.7
Budget and Expense Management
Airtable
8.2
Smartsheet
7.8

Professional Services Automation

Airtable
Smartsheet
7.6
Quotes/estimates
Airtable
Smartsheet
6.9
Invoicing
Airtable
Smartsheet
6.4
Project & financial reporting
Airtable
Smartsheet
8.4
Integration with accounting software
Airtable
Smartsheet
8.7

Pros

  • very intuitive and simple to use
  • bug-free
  • we are able to formulate it for our needs instead of fitting into someone else's idea of what we need
  • usable across multiple platforms and devices--desktops, laptops, iphones.
  • editing in real time, and several viewers viewing screens from remote locations
Juliet Sternberg profile photo
  • Dashboards. If you know how to use them, they can combine the info and data from multiple sheets into one comprehensive view. This is crucial if you are managing a team that manages multiple projects in Smartsheet. It's like having all of the up to date, real time info at my fingertips.
  • Love that they went mobile. I can check info onsite when I'm traveling without having to login to my computer or have my computer with me.
Megan Gates profile photo

Cons

  • I can't actually think of any road blocks or insufficiencies yet!
Dana Luco profile photo
  • I would love to see the ability customize some of the forms with our own branding.
  • I would love the ability to be able to delete a sheet, even if I was not the owner. Perhaps maybe give an overall administrator status. We have folks who have left the company and I cannot delete their old sheets. It gets very cluttered.
Megan Gates profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Smartsheet8.9
Based on 20 answers
I really could not do my job as efficiently or effectively without Smartsheet, so renewing every year at such a low cost is a no-brainer!
No photo available

Usability

Airtable9.0
Based on 5 answers
Just so easy to learn/use. Very intuitive in its application logic.
Sherry Raeder profile photo
Smartsheet9.2
Based on 5 answers
Smartsheet is a spreadsheet. Everyone is familiar with spreadsheets.
That being said, comparing Smartsheet to a spreadsheet is like comparing a Golf Cart to a Tesla.
Yea, they both have 4 wheels and run on electric power, but... (:
Kris Walsh profile photo

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
Smartsheet6.8
Based on 5 answers
The product works great. The support team is responsive, but hardly ever needed. Training and consulting is free.
Kris Walsh profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Involve as many people as possible in the process, so they are not surprised by it. Get an executive sponsor to send out an email expressing their support of Smartsheet to minimize resistance.
Kris Walsh profile photo

Alternatives Considered

Excel and Microsoft 365 are good for what they do but don't fill the database niche the way that Airtable does. LiveImpact looks amazing but is currently out of our price range and better suited to medium-large nonprofits. Airtable is the perfect place to start our small org and I keep finding new capabilities in it to help us manage our infrastructure as we grow.
Dana Luco profile photo
Trello is great for the visual person, but it doesn't have the simple spreadsheet capacity that Smartsheet has. If you are proficient in Excel, you don't need much training to use Smartsheet, whereas, Trello is a whole different environment
Megan Gates profile photo

Return on Investment

  • Airtable has definitely had a positive impact on our organization. It's helped up organize and manage our client information, keeping it current, accurate, and accessible to everyone on our team, no matter where they are. We are able to be more efficient and client-responsive because of this.
  • It's automated some of the tasks we were performing manually - capturing data that our systems like MailChimp and SurveyMonkey house - and importing it directly into our database through the use of Zapier, thus saving us time and potential data input error.
  • My only "negative impact" comment I'll put out there is that it is just really fun to use - and because of that I've personally "lost" a lot of time spent exploring and being inspired by so many new ways to house other business data!
  • All-in-all, it is keeping us in front of our data, freeing up time and resources, and giving us a better view into running our nonprofit more efficiently and effectively.
Sherry Raeder profile photo
  • Smartsheet has been a great tool for us to use for project management, but it would be difficult to quantify the impact on the overall business objectives. It is certainly an important tool that would require some sort of replacement if it weren't available.
No photo available

Screenshots

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details