Alchemer vs. Pollfish

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alchemer
Score 9.0 out of 10
N/A
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$55
per month per user
Pollfish
Score 9.2 out of 10
N/A
Pollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.
$0.95
one-time fee per completed survey
Pricing
AlchemerPollfish
Editions & Modules
Collaborator
$55
per month per user
Professional
$165
per month per use (maximum 3 users)
Full Access
$275
per month per user (maximum 3 users)
Enterprise and Business
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
AlchemerPollfish
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing on small team plans.Pricing is charged on a pay-per-complete basis, with prices starting from $0.95 per survey complete.
More Pricing Information
Community Pulse
AlchemerPollfish
Considered Both Products
Alchemer

No answer on this topic

Pollfish
Chose Pollfish
Pollfish provides quicker, less expensive results, but is not as customizable. Pollfish is great for a general population survey but Alchemer has advantages if a database of potential respondents exists.
Chose Pollfish
We use Alchemer on a daily basis, as it is integrated with our product.
But Pollfish allows easier survey setup (e.g., options like "None of the above" or "Other" can be added in a second by ticking the box, and they are always at the same place).
We are using Pollfish for …
Chose Pollfish
Pollfish is one of the most cost-effective options I have worked with and ir works really well for DIY research. While it doesn’t offer a self-serve portal for some of the more advanced audience builds, their pre-set targeting filters are highly detailed and usually give me …
Chose Pollfish
Pollfish was perfect for our CPG brand because we could narrow our respondent pool to very specific retailers and purchasing behaviors. Was also very affordable and fast.
Chose Pollfish
I found Pollfish to be the. most affordable and easy to use of the options I explored.
Features
AlchemerPollfish
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Alchemer
8.0
14 Ratings
0% above category average
Pollfish
7.0
49 Ratings
13% below category average
Survey templates8.013 Ratings8.249 Ratings
Themes7.014 Ratings6.434 Ratings
Custom logo/branding9.013 Ratings6.434 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Alchemer
9.3
15 Ratings
10% above category average
Pollfish
8.9
54 Ratings
5% above category average
Changes to live survey8.015 Ratings8.136 Ratings
Question design help10.014 Ratings8.750 Ratings
Multiple question types10.015 Ratings9.854 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Alchemer
9.0
15 Ratings
9% above category average
Pollfish
8.6
52 Ratings
4% above category average
Survey logic flexibility9.015 Ratings8.652 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Alchemer
6.6
15 Ratings
20% below category average
Pollfish
8.4
54 Ratings
4% above category average
Response tracking7.015 Ratings9.052 Ratings
Data export6.015 Ratings8.554 Ratings
Standard reports7.015 Ratings8.147 Ratings
Custom reports8.014 Ratings7.739 Ratings
Analytics5.013 Ratings8.744 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Alchemer
10.0
13 Ratings
15% above category average
Pollfish
9.3
38 Ratings
8% above category average
Access controls10.012 Ratings9.338 Ratings
Compliance10.012 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Alchemer
10.0
14 Ratings
22% above category average
Pollfish
9.2
43 Ratings
13% above category average
Vendor-offered crowdsourcing10.07 Ratings9.640 Ratings
Respondent restrictions10.014 Ratings8.839 Ratings
Best Alternatives
AlchemerPollfish
Small Businesses
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Score 9.5 out of 10
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Score 9.5 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10
Qualaroo
Qualaroo
Score 6.1 out of 10
Enterprises
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Verint Voice of the Customer
Score 9.4 out of 10
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User Ratings
AlchemerPollfish
Likelihood to Recommend
7.0
(15 ratings)
-
(0 ratings)
Usability
8.7
(5 ratings)
-
(0 ratings)
Support Rating
6.7
(5 ratings)
-
(0 ratings)
User Testimonials
AlchemerPollfish
Likelihood to Recommend
Alchemer
SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
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Prodege LLC
Despite its minor shortcomings, PollFish is still very good for startups that need to gauge their product idea's potential acceptance and customer demand, and also very useful for fine-tuning their branding, messaging, product features, and even pricing. This is so much better than traditional polling and surveying, which were more expensive and much slower in the past.
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Pros
Alchemer
  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
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Prodege LLC
  • Obtain people's opinions on a specific topic, both quantitatively and qualitatively, as it has option for open answers.
  • Being able to segment my audience not only by country and state, but also by city and even socioeconomic level (something that is particularly difficult outside of the United States).
  • Be able to insert videos in order to make quick creativity tests.
  • Obtain quick results. Most of the times in only one day, even with specific segmentations.
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Cons
Alchemer
  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
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Prodege LLC
  • The survey editor UI can be quite annoying. The way it scrolls back up to the top of the page whenever I click on a question to edit it makes it so that the page is constantly moving.
  • Oftentimes I get an "oops an error occurred" message but it never actually explains what is going wrong.
  • Customer support can sometimes take a long time to respond making it challenging when faced with a platform question or capability I am not familiar with.
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Usability
Alchemer
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
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Prodege LLC
For what it is and what it offers, I think it is very user friendly, intuitive and reactive. As long as you don't treat it as a powerful full service research tool and look at it more as the scrappy DIY option, it will actually exceed expectations.
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Support Rating
Alchemer
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
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Prodege LLC
No answers on this topic
Alternatives Considered
Alchemer
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
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Prodege LLC
Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential sacrifice of the quality of data.
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Return on Investment
Alchemer
  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.
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Prodege LLC
  • Drives a lot of traffic to our website when consumer insights pieces are put out
  • Had one customer request a meeting based on seeing our consumer data leading to a $100,000+ close on an opportunity
  • Drives our strategy for certain areas of our product development
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ScreenShots