What users are saying about
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 58 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
- Alchemer (formerly SurveyGizmo) ranks higher in 5 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Administration & Security, Survey Distribution
- Alchemer (formerly SurveyGizmo) and SnapSurveys are tied in 1 feature set: Survey Reporting & Analytics
Survey Format & Appearance

8.3
Alchemer (formerly SurveyGizmo)
83%

8.0
SnapSurveys
80%
Alchemer (formerly SurveyGizmo) ranks higher in 2/3 features
Alchemer (formerly SurveyGizmo) ranks higher in 2/3 features
Survey templates

8.1
81%
12 Ratings

8.0
80%
2 Ratings
Themes

7.5
75%
13 Ratings

8.0
80%
2 Ratings
Custom logo/branding

9.2
92%
12 Ratings

8.0
80%
2 Ratings
Survey Content

8.7
Alchemer (formerly SurveyGizmo)
87%

8.0
SnapSurveys
80%
Alchemer (formerly SurveyGizmo) ranks higher in 3/3 features
Alchemer (formerly SurveyGizmo) ranks higher in 3/3 features
Changes to live survey

8.3
83%
14 Ratings

8.0
80%
2 Ratings
Question design help

8.7
87%
13 Ratings

8.0
80%
2 Ratings
Multiple question types

9.1
91%
14 Ratings

8.0
80%
2 Ratings
Survey Logic

8.3
Alchemer (formerly SurveyGizmo)
83%

8.0
SnapSurveys
80%
Alchemer (formerly SurveyGizmo) ranks higher in 1/1 features
Alchemer (formerly SurveyGizmo) ranks higher in 1/1 features
Survey logic flexibility

8.3
83%
14 Ratings

8.0
80%
2 Ratings
Survey Reporting & Analytics

8.0
Alchemer (formerly SurveyGizmo)
80%

8.0
SnapSurveys
80%
Alchemer (formerly SurveyGizmo) ranks higher in 4/5 features
Alchemer (formerly SurveyGizmo) ranks higher in 4/5 features
Response tracking

8.5
85%
14 Ratings

8.0
80%
2 Ratings
Data export

8.0
80%
14 Ratings

8.0
80%
2 Ratings
Standard reports

7.3
73%
14 Ratings

8.0
80%
2 Ratings
Custom reports

8.0
80%
13 Ratings

8.0
80%
2 Ratings
Analytics

8.1
81%
12 Ratings

8.0
80%
2 Ratings
Survey Administration & Security

8.5
Alchemer (formerly SurveyGizmo)
85%

8.0
SnapSurveys
80%
Alchemer (formerly SurveyGizmo) ranks higher in 2/2 features
Alchemer (formerly SurveyGizmo) ranks higher in 2/2 features
Access controls

8.0
80%
11 Ratings

8.0
80%
2 Ratings
Compliance

8.9
89%
11 Ratings

8.0
80%
2 Ratings
Survey Distribution

8.4
Alchemer (formerly SurveyGizmo)
84%

8.0
SnapSurveys
80%
Alchemer (formerly SurveyGizmo) ranks higher in 2/2 features
Alchemer (formerly SurveyGizmo) ranks higher in 2/2 features
Vendor-offered crowdsourcing

8.6
86%
6 Ratings

8.0
80%
1 Rating
Respondent restrictions

8.2
82%
13 Ratings

8.0
80%
1 Rating
Attribute Ratings
- Alchemer (formerly SurveyGizmo) is rated higher in 2 areas: Likelihood to Recommend, Usability
- SnapSurveys is rated higher in 1 area: Support Rating
Likelihood to Recommend

8.5
Alchemer (formerly SurveyGizmo)
85%
14 Ratings

8.0
SnapSurveys
80%
8 Ratings
Likelihood to Renew

Alchemer (formerly SurveyGizmo)
N/A
0 Ratings

9.3
SnapSurveys
93%
6 Ratings
Usability

8.8
Alchemer (formerly SurveyGizmo)
88%
5 Ratings

8.0
SnapSurveys
80%
2 Ratings
Support Rating

7.7
Alchemer (formerly SurveyGizmo)
77%
5 Ratings

8.0
SnapSurveys
80%
1 Rating
Likelihood to Recommend
Alchemer (formerly SurveyGizmo)
SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Process Optimization Analyst
QuadPrinting, 10,001+ employees
SnapSurveys
I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
Research and Data Director
Massachusetts Council on Compulsive GamblingHealth, Wellness and Fitness, 11-50 employees
Pros
Alchemer (formerly SurveyGizmo)
- Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
- Easy and intuitive survey building.
- Pretty good out-of-the-box survey analysis.

Verified User
Project Manager in Marketing
Farming Company, 10,001+ employeesSnapSurveys
- The training helped me to customize surveys for the different departments that the office of IR served.
- Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
- Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
- Snaps customer service reps were always willing to help.
Research Specialist
Georgia College and State UniversityEducation Management, 501-1000 employees
Cons
Alchemer (formerly SurveyGizmo)
- Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
- Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
- Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
- Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
- Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.

Verified User
Administrator in Research & Development
Non-Profit Organization Management Company, 51-200 employeesSnapSurveys
- Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
Research, Analysis & Planning Intern
The College at Brockport State University Of New YorkHigher Education, 501-1000 employees
Pricing Details
Alchemer (formerly SurveyGizmo)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Alchemer (formerly SurveyGizmo) Editions & Modules
Edition
Collaborator | $491 |
---|---|
Professional | $1491 |
Full Access | $2491 |
Enterprise and Business | Contact for quote |
- per month
- none
Additional Pricing Details
—SnapSurveys
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$695 per year
SnapSurveys Editions & Modules
Edition
Online/Mobile | $6951 |
---|---|
Paper Scanning | $2,3951 |
Online/Mobile - Perpetual License | $5,995 |
Paper Scanning - Perpetual License | $3,995 |
- per year
- none
Additional Pricing Details
—Likelihood to Renew
Alchemer (formerly SurveyGizmo)
No score
No answers yet
No answers on this topic
SnapSurveys
SnapSurveys 9.3
Based on 6 answers
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
Staff Associate
Econometrica, Inc.Research, 51-200 employees
Usability
Alchemer (formerly SurveyGizmo)
Alchemer (formerly SurveyGizmo) 8.8
Based on 5 answers
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Director Digital Strategy
Wilson Dow GroupEvents Services, 51-200 employees
SnapSurveys
SnapSurveys 8.0
Based on 2 answers
I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
Event and Data Management Specialist
Prime Time Palm Beach CountyNon-profit Organization Management, 11-50 employees
Support Rating
Alchemer (formerly SurveyGizmo)
Alchemer (formerly SurveyGizmo) 7.7
Based on 5 answers
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
Director Digital Strategy
Wilson Dow GroupEvents Services, 51-200 employees
SnapSurveys
SnapSurveys 8.0
Based on 1 answer
No answer on this topic is available.
Alternatives Considered
Alchemer (formerly SurveyGizmo)
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
Program Manager
Loyalty Research CenterMarket Research, 11-50 employees
SnapSurveys
It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.

Verified User
Employee in Marketing
Marketing and Advertising Company, 11-50 employeesReturn on Investment
Alchemer (formerly SurveyGizmo)
- It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
- It has helped us to optimize resources especially man hours involved in survey design.
- It has been a valuable partner in almost all [of] our uses.

Verified User
Advisor in Research & Development
Market Research Company, 11-50 employeesSnapSurveys
- Using a professional survey package enhances my reputation as a research professional.
- I have been able to use the software's functionality to exceed my clients expectations.
Founder TG Research
TG ResearchMarket Research, Myself Only