What users are saying about
40 Ratings
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Score 8.4 out of 100
14 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Alchemer, formerly SurveyGizmo

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

SnapSurveys

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
Phil Kopel | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Alchemer, formerly SurveyGizmo
6.7
SnapSurveys
8.0
Survey templates
Alchemer, formerly SurveyGizmo
7.2
SnapSurveys
7.9
Themes
Alchemer, formerly SurveyGizmo
5.7
SnapSurveys
7.9
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
SnapSurveys
8.0

Survey Content

Alchemer, formerly SurveyGizmo
8.2
SnapSurveys
8.0
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
SnapSurveys
8.0
Question design help
Alchemer, formerly SurveyGizmo
9.3
SnapSurveys
8.0
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
SnapSurveys
7.9

Survey Logic

Alchemer, formerly SurveyGizmo
7.1
SnapSurveys
8.0
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
SnapSurveys
8.0

Survey Reporting & Analytics

Alchemer, formerly SurveyGizmo
9.3
SnapSurveys
8.0
Response tracking
Alchemer, formerly SurveyGizmo
9.8
SnapSurveys
8.0
Data export
Alchemer, formerly SurveyGizmo
9.8
SnapSurveys
8.0
Standard reports
Alchemer, formerly SurveyGizmo
9.0
SnapSurveys
8.0
Custom reports
Alchemer, formerly SurveyGizmo
8.1
SnapSurveys
8.0
Analytics
Alchemer, formerly SurveyGizmo
9.6
SnapSurveys
7.9

Survey Administration & Security

Alchemer, formerly SurveyGizmo
9.0
SnapSurveys
8.0
Access controls
Alchemer, formerly SurveyGizmo
8.2
SnapSurveys
8.0
Compliance
Alchemer, formerly SurveyGizmo
9.7
SnapSurveys
8.0

Survey Distribution

Alchemer, formerly SurveyGizmo
7.5
SnapSurveys
8.0
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
SnapSurveys
8.0
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
SnapSurveys
8.0

Pros

Alchemer, formerly SurveyGizmo

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

SnapSurveys

  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
Christina O'Steen | TrustRadius Reviewer

Cons

Alchemer, formerly SurveyGizmo

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

SnapSurveys

  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
Casey Iannone | TrustRadius Reviewer

Likelihood to Renew

Alchemer, formerly SurveyGizmo

No score
No answers yet
No answers on this topic

SnapSurveys

SnapSurveys 9.3
Based on 6 answers
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
Jonathan Crane | TrustRadius Reviewer

Usability

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.
Anonymous | TrustRadius Reviewer

SnapSurveys

SnapSurveys 8.0
Based on 2 answers
I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
Paola Cedeno | TrustRadius Reviewer

Support Rating

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.
Anonymous | TrustRadius Reviewer

SnapSurveys

SnapSurveys 8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Alchemer, formerly SurveyGizmo

Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Anonymous | TrustRadius Reviewer

SnapSurveys

It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
Anonymous | TrustRadius Reviewer

Return on Investment

Alchemer, formerly SurveyGizmo

  • SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
  • SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
  • You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Emily Sullivan | TrustRadius Reviewer

SnapSurveys

  • Using a professional survey package enhances my reputation as a research professional.
  • I have been able to use the software's functionality to exceed my clients expectations.
Tamara Gooderham | TrustRadius Reviewer

Pricing Details

Alchemer, formerly SurveyGizmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alchemer, formerly SurveyGizmo Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
Additional Pricing Details

SnapSurveys

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SnapSurveys Editions & Modules

Edition
Online/Mobile$6951
Paper Scanning$2,3951
Online/Mobile - Perpetual License$5,995
Paper Scanning - Perpetual License$3,995
  1. per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alchemer, formerly SurveyGizmo
8.0
SnapSurveys
7.9

Likelihood to Renew

Alchemer, formerly SurveyGizmo
SnapSurveys
9.3

Usability

Alchemer, formerly SurveyGizmo
8.0
SnapSurveys
8.0

Support Rating

Alchemer, formerly SurveyGizmo
6.0
SnapSurveys
8.0

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