What users are saying about

Alchemer (formerly SurveyGizmo) vs SnapSurveys

Alchemer (formerly SurveyGizmo)
58 Ratings
SnapSurveys
14 Ratings

Alchemer (formerly SurveyGizmo)

58 Ratings
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Score 8.8 out of 100

Based on 58 reviews and ratings

SnapSurveys

14 Ratings
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Score 7.7 out of 100

Based on 14 reviews and ratings

Feature Set Ratings

  • Alchemer (formerly SurveyGizmo) ranks higher in 5 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Administration & Security, Survey Distribution
  • Alchemer (formerly SurveyGizmo) and SnapSurveys are tied in 1 feature set: Survey Reporting & Analytics

Survey Format & Appearance

8.3

Alchemer (formerly SurveyGizmo)

83%
8.0

SnapSurveys

80%
Alchemer (formerly SurveyGizmo) ranks higher in 2/3 features
Alchemer (formerly SurveyGizmo) ranks higher in 2/3 features

Survey templates

8.1
81%
12 Ratings
8.0
80%
2 Ratings

Themes

7.5
75%
13 Ratings
8.0
80%
2 Ratings

Custom logo/branding

9.2
92%
12 Ratings
8.0
80%
2 Ratings

Survey Content

8.7

Alchemer (formerly SurveyGizmo)

87%
8.0

SnapSurveys

80%
Alchemer (formerly SurveyGizmo) ranks higher in 3/3 features
Alchemer (formerly SurveyGizmo) ranks higher in 3/3 features

Changes to live survey

8.3
83%
14 Ratings
8.0
80%
2 Ratings

Question design help

8.7
87%
13 Ratings
8.0
80%
2 Ratings

Multiple question types

9.1
91%
14 Ratings
8.0
80%
2 Ratings

Survey Logic

8.3

Alchemer (formerly SurveyGizmo)

83%
8.0

SnapSurveys

80%
Alchemer (formerly SurveyGizmo) ranks higher in 1/1 features
Alchemer (formerly SurveyGizmo) ranks higher in 1/1 features

Survey logic flexibility

8.3
83%
14 Ratings
8.0
80%
2 Ratings

Survey Reporting & Analytics

8.0

Alchemer (formerly SurveyGizmo)

80%
8.0

SnapSurveys

80%
Alchemer (formerly SurveyGizmo) ranks higher in 4/5 features
Alchemer (formerly SurveyGizmo) ranks higher in 4/5 features

Response tracking

8.5
85%
14 Ratings
8.0
80%
2 Ratings

Data export

8.0
80%
14 Ratings
8.0
80%
2 Ratings

Standard reports

7.3
73%
14 Ratings
8.0
80%
2 Ratings

Custom reports

8.0
80%
13 Ratings
8.0
80%
2 Ratings

Analytics

8.1
81%
12 Ratings
8.0
80%
2 Ratings

Survey Administration & Security

8.5

Alchemer (formerly SurveyGizmo)

85%
8.0

SnapSurveys

80%
Alchemer (formerly SurveyGizmo) ranks higher in 2/2 features
Alchemer (formerly SurveyGizmo) ranks higher in 2/2 features

Access controls

8.0
80%
11 Ratings
8.0
80%
2 Ratings

Compliance

8.9
89%
11 Ratings
8.0
80%
2 Ratings

Survey Distribution

8.4

Alchemer (formerly SurveyGizmo)

84%
8.0

SnapSurveys

80%
Alchemer (formerly SurveyGizmo) ranks higher in 2/2 features
Alchemer (formerly SurveyGizmo) ranks higher in 2/2 features

Vendor-offered crowdsourcing

8.6
86%
6 Ratings
8.0
80%
1 Rating

Respondent restrictions

8.2
82%
13 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Alchemer (formerly SurveyGizmo) is rated higher in 2 areas: Likelihood to Recommend, Usability
  • SnapSurveys is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.5

Alchemer (formerly SurveyGizmo)

85%
14 Ratings
8.0

SnapSurveys

80%
8 Ratings

Likelihood to Renew

Alchemer (formerly SurveyGizmo)

N/A
0 Ratings
9.3

SnapSurveys

93%
6 Ratings

Usability

8.8

Alchemer (formerly SurveyGizmo)

88%
5 Ratings
8.0

SnapSurveys

80%
2 Ratings

Support Rating

7.7

Alchemer (formerly SurveyGizmo)

77%
5 Ratings
8.0

SnapSurveys

80%
1 Rating

Likelihood to Recommend

Alchemer (formerly SurveyGizmo)

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.

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Joshua Melder | TrustRadius Reviewer
Joshua Melder
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SnapSurveys

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.

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Phil Kopel | TrustRadius Reviewer
Phil Kopel
View all 8 answers on this topic

Pros

Alchemer (formerly SurveyGizmo)

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.

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Anonymous | TrustRadius Reviewer
Verified User
View all 14 answers on this topic

SnapSurveys

  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.

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Christina O'Steen | TrustRadius Reviewer
Christina O'Steen
View all 8 answers on this topic

Cons

Alchemer (formerly SurveyGizmo)

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.

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Anonymous | TrustRadius Reviewer
Verified User
View all 14 answers on this topic

SnapSurveys

  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.

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Casey Iannone | TrustRadius Reviewer
Casey Iannone
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Pricing Details

Alchemer (formerly SurveyGizmo)

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$0

Alchemer (formerly SurveyGizmo) Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
  2. none
Additional Pricing Details
—

SnapSurveys

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$695 per year

SnapSurveys Editions & Modules

Edition
Online/Mobile$6951
Paper Scanning$2,3951
Online/Mobile - Perpetual License$5,995
Paper Scanning - Perpetual License$3,995
  1. per year
  2. none
Additional Pricing Details
—

Likelihood to Renew

Alchemer (formerly SurveyGizmo)

No score
No answers yet
No answers on this topic

SnapSurveys

SnapSurveys 9.3
Based on 6 answers
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?

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Jonathan Crane | TrustRadius Reviewer
Jonathan Crane
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Usability

Alchemer (formerly SurveyGizmo)

Alchemer (formerly SurveyGizmo) 8.8
Based on 5 answers
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.

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Jonathan Eichorst | TrustRadius Reviewer
Jonathan Eichorst
View all 5 answers on this topic

SnapSurveys

SnapSurveys 8.0
Based on 2 answers
I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.

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Paola Cedeno | TrustRadius Reviewer
Paola Cedeno
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Support Rating

Alchemer (formerly SurveyGizmo)

Alchemer (formerly SurveyGizmo) 7.7
Based on 5 answers
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.

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Jonathan Eichorst | TrustRadius Reviewer
Jonathan Eichorst
View all 5 answers on this topic

SnapSurveys

SnapSurveys 8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Alchemer (formerly SurveyGizmo)

I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.

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Rebecca Lynn Kouroupis | TrustRadius Reviewer
Rebecca Lynn Kouroupis
View all 14 answers on this topic

SnapSurveys

It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.

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Anonymous | TrustRadius Reviewer
Verified User
View all 8 answers on this topic

Return on Investment

Alchemer (formerly SurveyGizmo)

  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.

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Anonymous | TrustRadius Reviewer
Verified User
View all 14 answers on this topic

SnapSurveys

  • Using a professional survey package enhances my reputation as a research professional.
  • I have been able to use the software's functionality to exceed my clients expectations.

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Tamara Gooderham | TrustRadius Reviewer
Tamara Gooderham
View all 8 answers on this topic

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