Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Algolia
Score 8.6 out of 10
N/A
Algolia offers AI-powered solutions to improve online search and discovery experiences, with tools for business teams and APIs for developers that help to improve user engagement and conversions across websites, apps, and e-commerce platforms.
$0
per month 10k search requests + 100k records
Elasticsearch
Score 8.5 out of 10
N/A
Elasticsearch is an enterprise search tool from Elastic in Mountain View, California.
$16
per month
SAP Commerce Cloud
Score 8.2 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
AlgoliaElasticsearchSAP Commerce Cloud
Editions & Modules
Build
Free
per month Up to 10,000 search requests + 1 Million records
Grow Plus
Free / Pay as you go
per month 10K searches/month & 100K records included; $1.75 per extra 1K searches, $0.40 per extra 1K records
Grow
Free / Pay as you go
per month 10K search requests & 100K records included; $0.50 per extra 1K searches, $0.40 per extra 1K records
Elevate
custom
per year
Elevate
Custom
per year Custom search requests and records — volume-based discounts available
Standard
$16.00
per month
Gold
$19.00
per month
Platinum
$22.00
per month
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
AlgoliaElasticsearchSAP Commerce Cloud
Free Trial
YesNoNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsPay as you go, scale instantly, or upgrade anytime for advanced features and capabilities.
More Pricing Information
Community Pulse
AlgoliaElasticsearchSAP Commerce Cloud
Considered Multiple Products
Algolia
Chose Algolia
By far Elasticsearch is the prime competitor that comes into the picture when thinking about Algolia. Where Algolia surpasses Elasticsearch by miles is in performance. Algolia is search on steroids. However, Elasticsearch supersedes Algolia in terms of flexibility and cost. Elas…
Chose Algolia
Elasticsearch is its direct competitor, but I would say that it is more focused on performance and less focused on aesthetics and recommendations. If you are thinking of getting Algolia, I would recommend that you also compare it at least to Elasticsearch. Either one is a good …
Chose Algolia
Algolia prioritizes simplicity and quick setup, excelling in user-friendly search experiences. Elasticsearch offers versatility and complexity, suitable for intricate scenarios, while Amazon CloudSearch provides essential features and seamless integration within the AWS …
Chose Algolia
Algolia works out of the box, you don't need to setup a lot to see how it works for you. Its also pretty flexible and customizable if you need to. With Elasticsearch you have to think about deployment strategies, where to host it, how to send data for it and build custom …
Chose Algolia
Mostly for instant search capability, then because SFCC option can be easier to use, but front end capabilities where not nice at the time we implemented it. Elasticsearch is more similar with database and index management, but was more expensive at the time + Algolia cartridge …
Chose Algolia
There are many open source search products available. Prior to Algolia, we used an in-house search system adopted from an open-source system. While this was nice in that we could modify it in any way we wanted, it also required dedicated engineering and setting up many …
Chose Algolia
Offloading search logic to Algolia saved dev time and allowed our engineers to focus on higher-impact features instead of maintaining complex queries or custom search infra.
Chose Algolia
While AWS's offering is a typically cheaper solution, it requires a lot of work to gain any of the core features of Algolia. The cost of dev time and long-term maintenance would be more than the costs incurred with Algolia, which is why it made the most sense financially. On …
Chose Algolia
There were few alternatives when we started by using Algolia and it was the better rated in terms of price & performance.
Now there are more alternatives, but we keep algolia as is isolated from the rest of our stack so that we can have better performance & control.
Chose Algolia
Algolia provides the best user experience, ease of integration and implementation, extremely high performance on large catalogs. The features offered are powerful and complete, with machine learning systems to improve result personalization. The service management can be done …
Chose Algolia
Algolia got us up and running faster and more easily than if we'd managed elastic search and it's configuration by ourselves. Upfront and ongoing costs and complications/ custom implementations were removed from the equation by choosing Algolia out of the gate.
Chose Algolia
Amazon is great for huge companies that have a team to support this feature in particular but if you are a small to medium business, Algolia is more manageable.
Chose Algolia
At the time we did a TD on a number of different solutions, and Algolia was selected for its features and functionality. Why we couldn’t account for at the time was the lack of customer service and tech support, or problems that would regularly and repeatedly occur within their …
Chose Algolia
Algolia works well in tandem with Magento and provides a large number of tools and features that provide greater control and adaptability as compared to other solutions we reviewed. Algolia has demonstrated its commitment to continual innovation, providing access to next-gen …
Chose Algolia
Algolia does not require your own setup so we could get going fast. Algolia is known for being fast and highly available. It requires less domain knowledge. It is a lot more expensive though. Another plus is that is it very easy to sync data to it. You can backfill millions of …
Chose Algolia
Algolia at first seemed and proved to be the fastest compared to the other search engines. It is very easy to implement. Also, it had a 24x7 support which proved to be very useful. It is also useful for all types of clients weather it be organizations or individuals. It can …
Chose Algolia
Algolia was by far and away the easiest of the three to implement. PostgreSQL has many search modules that can be used on top of your usual database, however, none are particularly efficient and can quickly become overwhelmed at scale. Equally, they do not handle business …
Elasticsearch

No answer on this topic

SAP Commerce Cloud

No answer on this topic

Features
AlgoliaElasticsearchSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Algolia
-
Ratings
Elasticsearch
-
Ratings
SAP Commerce Cloud
8.0
99 Ratings
3% above category average
Product catalog & listings00 Ratings00 Ratings8.695 Ratings
Product management00 Ratings00 Ratings8.495 Ratings
Bulk product upload00 Ratings00 Ratings8.191 Ratings
Branding00 Ratings00 Ratings8.088 Ratings
Mobile storefront00 Ratings00 Ratings7.489 Ratings
Product variations00 Ratings00 Ratings8.288 Ratings
Website integration00 Ratings00 Ratings8.593 Ratings
Visual customization00 Ratings00 Ratings7.990 Ratings
CMS00 Ratings00 Ratings7.090 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Algolia
-
Ratings
Elasticsearch
-
Ratings
SAP Commerce Cloud
8.3
91 Ratings
9% above category average
Abandoned cart recovery00 Ratings00 Ratings8.014 Ratings
Checkout user experience00 Ratings00 Ratings8.590 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Algolia
-
Ratings
Elasticsearch
-
Ratings
SAP Commerce Cloud
7.8
79 Ratings
7% below category average
eCommerce security00 Ratings00 Ratings7.879 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Algolia
-
Ratings
Elasticsearch
-
Ratings
SAP Commerce Cloud
8.1
90 Ratings
5% above category average
Promotions & discounts00 Ratings00 Ratings8.485 Ratings
Personalized recommendations00 Ratings00 Ratings8.182 Ratings
SEO00 Ratings00 Ratings7.879 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Algolia
-
Ratings
Elasticsearch
-
Ratings
SAP Commerce Cloud
8.3
90 Ratings
3% above category average
Multi-site management00 Ratings00 Ratings8.285 Ratings
Order processing00 Ratings00 Ratings8.587 Ratings
Inventory management00 Ratings00 Ratings8.580 Ratings
Shipping00 Ratings00 Ratings8.180 Ratings
Custom functionality00 Ratings00 Ratings8.085 Ratings
Best Alternatives
AlgoliaElasticsearchSAP Commerce Cloud
Small Businesses
Yext
Yext
Score 7.9 out of 10
Yext
Yext
Score 7.9 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
AlgoliaElasticsearchSAP Commerce Cloud
Likelihood to Recommend
8.5
(55 ratings)
9.0
(48 ratings)
8.1
(91 ratings)
Likelihood to Renew
10.0
(6 ratings)
10.0
(1 ratings)
8.1
(4 ratings)
Usability
6.0
(1 ratings)
10.0
(1 ratings)
7.8
(25 ratings)
Availability
9.6
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
9.4
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(3 ratings)
7.8
(9 ratings)
7.0
(4 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.6
(48 ratings)
Product Scalability
9.4
(5 ratings)
-
(0 ratings)
9.6
(48 ratings)
User Testimonials
AlgoliaElasticsearchSAP Commerce Cloud
Likelihood to Recommend
Algolia
Algolia is both well-suited to replace Shopify's out-of-the-box search and to very large sites with millions of products in their catalog. Algolia provides a specialized solution that benefits from very large R&D budgets and ongoing investment. Algolia offers a more retail- and open-design solution than competitors such as Amazon or Google search, which offer fewer options and fewer features.
Read full review
Elastic
Elasticsearch is a really scalable solution that can fit a lot of needs, but the bigger and/or those needs become, the more understanding & infrastructure you will need for your instance to be running correctly. Elasticsearch is not problem-free - you can get yourself in a lot of trouble if you are not following good practices and/or if are not managing the cluster correctly. Licensing is a big decision point here as Elasticsearch is a middleware component - be sure to read the licensing agreement of the version you want to try before you commit to it. Same goes for long-term support - be sure to keep yourself in the know for this aspect you may end up stuck with an unpatched version for years.
Read full review
SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
Read full review
Pros
Algolia
  • Users get instant feedback as they type, even with complex filters like brand, model, price range, and financing eligibility. This speed significantly improves engagement and reduces bounce.
  • A user searching for “Camry 2020” or even “Camary 20” still sees relevant Toyota Camry listings from 2020. This reduces friction, especially on mobile where spelling errors are common.
  • Algolia handles multi-faceted filters efficiently. For example, a user can filter by location, transmission type, color, or inspection status without any lag.
  • We fine-tune the ranking of search results based on what matters to our business—like prioritizing cars with higher margins or better availability in key cities.
  • We can experiment with different ranking formulas or UI variations to improve KPIs like lead conversion or time-to-first-interaction.
Read full review
Elastic
  • As I mentioned before, Elasticsearch's flexible data model is unparalleled. You can nest fields as deeply as you want, have as many fields as you want, but whatever you want in those fields (as long as it stays the same type), and all of it will be searchable and you don't need to even declare a schema beforehand!
  • Elastic, the company behind Elasticsearch, is super strong financially and they have a great team of devs and product managers working on Elasticsearch. When I first started using ES 3 years ago, I was 90% impressed and knew it would be a good fit. 3 years later, I am 200% impressed and blown away by how far it has come and gotten even better. If there are features that are missing or you don't think it's fast enough right now, I bet it'll be suitable next year because the team behind it is so dang fast!
  • Elasticsearch is really, really stable. It takes a lot to bring down a cluster. It's self-balancing algorithms, leader-election system, self-healing properties are state of the art. We've never seen network failures or hard-drive corruption or CPU bugs bring down an ES cluster.
Read full review
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Read full review
Cons
Algolia
  • Better integration of features (ex. synonyms feature is great but isn't respected by their re-ranking product)
  • Tooling to reduce spam search queries being triaged by system/logged to analytics panels
  • More automated summaries of analytics (ie. recommend synonyms to add, trends noticed in search volume in specific areas of site, easier ways to leverage API vs using website UI)
Read full review
Elastic
  • Joining data requires duplicate de-normalized documents that make parent child relationships. It is hard and requires a lot of synchronizations
  • Tracking errors in the data in the logs can be hard, and sometimes recurring errors blow up the error logs
  • Schema changes require complete reindexing of an index
Read full review
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
Read full review
Likelihood to Renew
Algolia
Algolia is a great tool, we didn't have to build a custom search platform (using Elasticsearch for example) for a while. It has great flexibility and the set of libraries and SDKs make using it really easy. However, there are two major blockers for our future: - Their pricing it's still a bit hard to predict (when you are used to other kind of metrics for usage) so I really recommend to take a look at it first. - Integrating it within a CI/CD pipeline is difficult to replicate staging/development environments based on Production.
Read full review
Elastic
We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
Read full review
SAP
SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
Read full review
Usability
Algolia
Algolia is very intuitive to use, especially the Merchandising Studio. The application provides a virtually seamless view of how product will appear on the frontend and making adjustments is fluid and reflects immediately online. Some slow-down occurs when you have a lot of rules enabled or are pinning / boosting a lot of product. But overall it functions very solidly.
Read full review
Elastic
To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching. If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
Read full review
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
Read full review
Reliability and Availability
Algolia
100% uptime for as much as we were aware :P
Read full review
Elastic
No answers on this topic
SAP
No answers on this topic
Performance
Algolia
Performance is always a major concern when integrating services with our client's websites. Our tests and real-world experience show that Algolia is highly performant. We have more extremely satisfied with the speed of both the search service APIs and the backend administrative and analytic interface.
Read full review
Elastic
No answers on this topic
SAP
No answers on this topic
Support Rating
Algolia
It’s non existent. No tech support and no customer service… my application was blocked and is currently inactive causing huge business disruption, and I’m still waiting days later for a response to an issue which could be resolved very very quickly if only they would respond. Very poor from a company of that size
Read full review
Elastic
We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.
Read full review
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
Algolia
No answers on this topic
Elastic
Do not mix data and master roles. Dedicate at least 3 nodes just for Master
Read full review
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Read full review
Alternatives Considered
Algolia
Algolia gives way more control for a non-developer than AWS Elasticsearch Service. Previously we'd have to have our developers make adjustments to site search relevancy, typos, prioritizing certain attributes over others, etc. but now the marketing and website team can do that themselves in the Algolia dashboard
Read full review
Elastic
As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
Read full review
SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
Read full review
Scalability
Algolia
Algolia has been a consistent product that works flawless with very few errors or downtime. With the plan options it’s very easy for us to scale especially with this usage pricing. We have 100% gotten our ROI on this product.
Read full review
Elastic
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
Read full review
Return on Investment
Algolia
  • Users who had abandoned our product (attributing slow search speeds as the reason) returned to us thanks to Algolia
  • We used Algolia as our product's backbone to relaunch it, making it the center of all search on our platform which paid off massively.
  • Considering we relaunched our product, with Aloglia functioning as its engine, we got a lot of press coverage for our highly improved search speeds.
  • One negative would be how important it is to read the fine print when it comes to the technical documentation. As pricing is done on the basis of records and indexes, it is not made apparent that there is a size limit for your records or how quickly these numbers can increase for any particular use case. Be very wary of these as they can quite easily exceed your allotted budget for the product.
Read full review
Elastic
  • We have had great luck with implementing Elasticsearch for our search and analytics use cases.
  • While the operational burden is not minimal, operating a cluster of servers, using a custom query language, writing Elasticsearch-specific bulk insert code, the performance and the relative operational ease of Elasticsearch are unparalleled.
  • We've easily saved hundreds of thousands of dollars implementing Elasticsearch vs. RDBMS vs. other no-SQL solutions for our specific set of problems.
Read full review
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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ScreenShots

Algolia Screenshots

Screenshot of Index & Query Rules Management. Query Rules help to enhance an engine's ranking behavior for specific queries. Setting up rules can uncover and enable users to respond more specifically to the intent behind users' queries.Screenshot of Query Monitoring. This offers insight into the status, performance and overall activity happening within the search engine.Screenshot of Algolia Analytics. The search bar is a feedback form. Algolia's analytics drives insights from search to click to conversion.Screenshot of the Algolia Dashboard, offering products to accelerate search and discovery experiences across any device and platform.Screenshot of the advanced front-end libraries, API clients, and extensive documentation that help developers build, deploy, and maintain.Screenshot of where users getting started simply choose an index, denote the events, and choose a model.

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts