What users are saying about
16 Ratings

Skype for Business

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
1426 Ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Skype for Business

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
1426 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Skype for Business

It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company. It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.
Exson Meza profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Skype for Business
7.6
High quality audio
Amazon Chime
8.7
Skype for Business
7.9
High quality video
Amazon Chime
8.5
Skype for Business
7.8
Low bandwidth requirements
Amazon Chime
6.8
Skype for Business
6.7
Mobile support
Amazon Chime
7.6
Skype for Business
8.0

Screen Sharing

Amazon Chime
7.6
Skype for Business
8.4
Desktop sharing
Amazon Chime
7.6
Skype for Business
8.7
Whiteboards
Amazon Chime
7.5
Skype for Business
8.1

Online Meetings / Events

Amazon Chime
7.6
Skype for Business
8.0
Calendar integration
Amazon Chime
6.8
Skype for Business
8.6
Meeting initiation
Amazon Chime
7.8
Skype for Business
8.2
Integrates with social media
Amazon Chime
7.5
Skype for Business
6.9
Record meetings / events
Amazon Chime
8.0
Skype for Business
8.1
Slideshows
Amazon Chime
7.7
Skype for Business
8.1

Online Events Collaboration

Amazon Chime
7.2
Skype for Business
8.0
Live chat
Amazon Chime
8.0
Skype for Business
8.9
Audience polling
Amazon Chime
6.5
Skype for Business
7.6
Q&A
Amazon Chime
7.0
Skype for Business
7.4

Online Events Security

Amazon Chime
7.2
Skype for Business
8.3
User authentication
Amazon Chime
7.5
Skype for Business
8.5
Participant roles & permissions
Amazon Chime
7.7
Skype for Business
8.1
Confidential attendee list
Amazon Chime
6.5
Skype for Business
8.5

Pros

  • Audio and video quality is very good
  • Easy to sign on and start conversations, other tools I've used sometimes can be confusing or don't always work properly.
No photo available
  • IM
  • Tracking
  • Online Indicator
Andrew Breyen profile photo

Cons

  • Sometimes people are confused because they don't necessarily know or understand what Amazon Chime is because they haven't heard of it. However, they trust the "Amazon" brand, so once they click and sign in, things are fine.
No photo available
  • Skype could improve the video calling feature, it lags sometimes.
  • On mobile app, Video calling lags sometime and disconnections are also there.
  • Skype should be designed in a way that it could deliver the best results according to the user's internet connection. On slow or below average internet, video should automatically be switched from HD to SD, keeping the Audio quality best possible.
Oscar Quintanilla profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Skype for Business7.7
Based on 5 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.
Mandy Cramer profile photo

Usability

No score
No answers yet
No answers on this topic
Skype for Business10.0
Based on 4 answers
I use it daily to communicate with my team
Marie Rodriguez profile photo

Support

No score
No answers yet
No answers on this topic
Skype for Business7.3
Based on 1 answer
I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.
Greg Golding profile photo

Implementation

No score
No answers yet
No answers on this topic
Skype for Business8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime because your meetings and demos will go much smoother and the user interface is much cleaner.
Shane Finnegan profile photo
We used ooVoo before, but what made us switch is that almost all our clients have Skype for business and it makes everything easy if we don't have to invite the clients to some other platform. The most important reason for the switch is because Skype provides the best customer service and there are far fewer bugs and lags.
Oscar Quintanilla profile photo

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • It has reduced the cost of international calls.
  • On go meeting feature allows to attend meetings at any place
  • Can't really think of any negative impact.
Oscar Quintanilla profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype for Business

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details