What users are saying about

Amazon Chime

14 Ratings

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Top Rated
1341 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

Skype for Business<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
1341 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Skype for Business

Skype for Business works well when everyone in the department or company has it open ALL the time. If the user does not have it open, then messages will not be sent as instant messages, thus defeating the purpose of Skype for Business. It also works well if you give employees iOS or other mobile devices, there is simply an app that works just like the computer client.
Andrew Breyen profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
Skype for Business
7.6
High quality audio
Amazon Chime
9.0
Skype for Business
7.9
High quality video
Amazon Chime
8.7
Skype for Business
7.8
Low bandwidth requirements
Amazon Chime
5.0
Skype for Business
6.7
Mobile support
Amazon Chime
6.5
Skype for Business
7.9

Screen Sharing

Amazon Chime
6.0
Skype for Business
8.4
Desktop sharing
Amazon Chime
6.0
Skype for Business
8.7
Whiteboards
Amazon Chime
Skype for Business
8.1

Online Meetings / Events

Amazon Chime
7.7
Skype for Business
8.0
Calendar integration
Amazon Chime
6.0
Skype for Business
8.6
Meeting initiation
Amazon Chime
8.3
Skype for Business
8.2
Record meetings / events
Amazon Chime
8.5
Skype for Business
8.1
Slideshows
Amazon Chime
8.0
Skype for Business
8.1
Integrates with social media
Amazon Chime
Skype for Business
6.8

Online Events Collaboration

Amazon Chime
8.5
Skype for Business
7.9
Live chat
Amazon Chime
9.0
Skype for Business
8.9
Q&A
Amazon Chime
8.0
Skype for Business
7.4
Audience polling
Amazon Chime
Skype for Business
7.6

Online Events Security

Amazon Chime
9.0
Skype for Business
8.3
Participant roles & permissions
Amazon Chime
9.0
Skype for Business
8.1
User authentication
Amazon Chime
Skype for Business
8.4
Confidential attendee list
Amazon Chime
Skype for Business
8.4

Pros

  • Great call quality! The conference line is crystal clear.
  • Strong video quality. We've never had problems with the video conference feed cutting out.
  • The app is pretty user friendly and easy to use.
  • Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.
Emma McCarthy profile photo
  • IM
  • Tracking
  • Online Indicator
Andrew Breyen profile photo

Cons

  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Perry Hahn profile photo
  • Not a full-fledged VoIP platform
  • No integrated dial-in audio conference features
  • Online plans don't work with hardware phones.
Juan Vlieg profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Skype for Business7.7
Based on 5 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.
Mandy Cramer profile photo

Usability

No score
No answers yet
No answers on this topic
Skype for Business9.9
Based on 4 answers
Usability is great. Everyone in the organization can use basic chat functions and other features (like video conference, and screen share,) enhance the products capabilities
Jered Jones profile photo

Support

No score
No answers yet
No answers on this topic
Skype for Business7.3
Based on 1 answer
I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.
Greg Golding profile photo

Implementation

No score
No answers yet
No answers on this topic
Skype for Business8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
I have to use Skype for Business because its the only "approved" IM client. I also use Slack and there are some better collaboration options with Slack. Plus Slack is more fun to work in. But it doesn't integrate with anything else we have so it can not be fully used by everyone.
Brian Nizinsky profile photo

Return on Investment

  • Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
  • A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.
Emma McCarthy profile photo
  • It has had a positive ROI because it has helped us communicate faster with co-workers that are all over the country.
Brian Nizinsky profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype for Business

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details