What users are saying about
21 Ratings
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Top Rated
1791 Ratings
21 Ratings
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Score 7.3 out of 101

Skype for Business

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Top Rated
1791 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Skype for Business

You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
Sarah Bandy profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Skype for Business
7.5
High quality audio
Amazon Chime
8.4
Skype for Business
8.2
High quality video
Amazon Chime
8.2
Skype for Business
8.0
Low bandwidth requirements
Amazon Chime
7.7
Skype for Business
6.6
Mobile support
Amazon Chime
7.8
Skype for Business
7.3

Screen Sharing

Amazon Chime
7.8
Skype for Business
8.0
Desktop sharing
Amazon Chime
8.1
Skype for Business
8.3
Whiteboards
Amazon Chime
7.5
Skype for Business
7.7

Online Meetings / Events

Amazon Chime
7.8
Skype for Business
8.1
Calendar integration
Amazon Chime
7.3
Skype for Business
8.8
Meeting initiation
Amazon Chime
8.1
Skype for Business
8.4
Integrates with social media
Amazon Chime
7.7
Skype for Business
7.2
Record meetings / events
Amazon Chime
8.1
Skype for Business
7.9
Slideshows
Amazon Chime
7.6
Skype for Business
8.4

Online Events Collaboration

Amazon Chime
7.4
Skype for Business
8.1
Live chat
Amazon Chime
8.4
Skype for Business
8.5
Audience polling
Amazon Chime
6.5
Skype for Business
8.0
Q&A
Amazon Chime
7.2
Skype for Business
7.9

Online Events Security

Amazon Chime
8.3
Skype for Business
8.1
User authentication
Amazon Chime
8.4
Skype for Business
8.2
Participant roles & permissions
Amazon Chime
8.3
Skype for Business
7.9
Confidential attendee list
Amazon Chime
8.2
Skype for Business
8.2

Pros

Amazon Chime

  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
No photo available

Skype for Business

  • It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
  • Allows sharing the computer screen for excellent communication.
  • It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
  • Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
  • You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.
Exson Meza profile photo

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

Skype for Business

  • Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines.
  • Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event.
  • Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.
Stefan Trbojevic profile photo

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 8.7
Based on 6 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.
Mandy Cramer profile photo

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.5
Based on 12 answers
Skype for Business is great for instant messaging, with some minor issues. It has an acceptable quality for audio and video conferencing. Its integration with Microsoft Office is a big plus.The one that is a real setback is the screen sharing during conferences, which can be really annoying to watch if it doesn't disconnect too often.
Cristian Bodnarasec profile photo

Support

Amazon Chime

Amazon Chime 7.7
Based on 3 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Skype for Business

Skype for Business 7.7
Based on 35 answers
Microsoft Customer support is terrible all around. We have tried to get ahold of them constantly and get in the loops of customer service where no one knows what to do and no individuals are able to help us ever. The online forums are fine, but also throw you in a custom service loop as well.
Chris Lesner profile photo

Implementation

Amazon Chime

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

Skype for Business

I have used Google Hangouts previously, and I believe that Skype is a better service. It is intertwined with the calendar. Also, when installing it as part of the Office 365 package, it is only a second install. I also like how it saves the messages within Outlook. Skype for Business also uses end to end encryption. This makes all business communication more secure than Google Hangouts
Marie Rodriguez profile photo

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Skype for Business

  • Using Skype for Business has allowed our sellers to collaborate with clients all over the world quickly and effectively, ultimately encouraging positive client relationships.
  • The ability to train our sellers and excellence teams across the globe has been undeniably helpful in communicating the latest business developments and seller strategies.
Sondra Kinder profile photo

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Chime
7.3
Skype for Business
8.2

Likelihood to Renew

Amazon Chime
Skype for Business
8.7

Usability

Amazon Chime
Skype for Business
7.5

Support

Amazon Chime
7.7
Skype for Business
7.7

Implementation

Amazon Chime
Skype for Business
8.2

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