What users are saying about
62 Ratings
34 Ratings
62 Ratings
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Score 7.5 out of 100
34 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Amazon Chime ranks higher in 1 feature set: Online Events Security
  • Whereby ranks higher in 4 feature sets: Performance & Compatibility of Online Events Software, Screen Sharing, Online Meetings / Events, Online Events Collaboration

Performance & Compatibility of Online Events Software

7.6

Amazon Chime

76%
8.8

Whereby

88%
Whereby ranks higher in 3/4 features

High quality audio

8.5
85%
27 Ratings
9.5
95%
15 Ratings

High quality video

7.5
75%
27 Ratings
9.3
93%
15 Ratings

Low bandwidth requirements

6.9
69%
22 Ratings
9.3
93%
13 Ratings

Mobile support

7.6
76%
22 Ratings
7.1
71%
12 Ratings

Screen Sharing

8.2

Amazon Chime

82%
8.6

Whereby

86%
Amazon Chime ranks higher in 1/2 features

Desktop sharing

8.2
82%
26 Ratings
9.4
94%
14 Ratings

Whiteboards

8.1
81%
13 Ratings
7.9
79%
5 Ratings

Online Meetings / Events

7.4

Amazon Chime

74%
8.1

Whereby

81%
Whereby ranks higher in 3/5 features

Calendar integration

7.1
71%
22 Ratings
7.9
79%
6 Ratings

Meeting initiation

7.6
76%
25 Ratings
9.3
93%
11 Ratings

Integrates with social media

7.6
76%
10 Ratings
7.1
71%
4 Ratings

Record meetings / events

7.5
75%
24 Ratings
7.4
74%
8 Ratings

Slideshows

7.1
71%
22 Ratings
8.9
89%
7 Ratings

Online Events Collaboration

7.9

Amazon Chime

79%
8.5

Whereby

85%
Whereby ranks higher in 3/3 features

Live chat

8.0
80%
22 Ratings
9.1
91%
10 Ratings

Audience polling

7.8
78%
10 Ratings
7.9
79%
3 Ratings

Q&A

8.1
81%
12 Ratings
8.5
85%
3 Ratings

Online Events Security

8.6

Amazon Chime

86%
8.2

Whereby

82%
Amazon Chime ranks higher in 3/3 features

User authentication

8.6
86%
19 Ratings
8.4
84%
8 Ratings

Participant roles & permissions

8.5
85%
22 Ratings
8.4
84%
10 Ratings

Confidential attendee list

8.8
88%
17 Ratings
7.6
76%
6 Ratings

Attribute Ratings

  • Amazon Chime is rated higher in 1 area: Support Rating
  • Whereby is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

Amazon Chime

75%
28 Ratings
8.7

Whereby

87%
16 Ratings

Likelihood to Renew

Amazon Chime

N/A
0 Ratings
10.0

Whereby

100%
2 Ratings

Usability

Amazon Chime

N/A
0 Ratings
10.0

Whereby

100%
2 Ratings

Support Rating

8.6

Amazon Chime

86%
16 Ratings
6.0

Whereby

60%
17 Ratings

Implementation Rating

Amazon Chime

N/A
0 Ratings
10.0

Whereby

100%
1 Rating

Likelihood to Recommend

Amazon Chime

Amazon Chime is a perfect solution for conducting interviews with external candidates. It does not require installation of any additional software for the end user, and sending a meeting to internal parties and external users is quite simple. It also allows testing, where an external user can test before joining to ensure there are no issues before a meeting/interview begin. For ad-hoc or recurring meetings, there are better solutions.
Anonymous | TrustRadius Reviewer

Whereby

If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
Anonymous | TrustRadius Reviewer

Pros

Amazon Chime

  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
YagneshKumar Patel | TrustRadius Reviewer

Whereby

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
Hernán Silva | TrustRadius Reviewer

Cons

Amazon Chime

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy | TrustRadius Reviewer

Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
Michael Ball-Marian | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. none
  2. *per user per day
  3. per minute
  4. US Only
  5. none
  6. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Whereby

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per user

Whereby Editions & Modules

Edition
Free$01
Pro$9.991
Business$59.99 and up2
  1. per user
  2. per user/room
Additional Pricing Details

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Whereby

Whereby 10.0
Based on 2 answers
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Whereby

Whereby 10.0
Based on 2 answers
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.6
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Whereby

Whereby 6.0
Based on 17 answers
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Alvin Landicho | TrustRadius Reviewer

Implementation Rating

Amazon Chime

No score
No answers yet
No answers on this topic

Whereby

Whereby 10.0
Based on 1 answer
After a recommendation from a partner, as the system is very easy to use, we simply start.
Leonardo Barbosa Corrêa | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
Ravinder Beniwal | TrustRadius Reviewer

Whereby

For me it was Zoom, Google Meet vs. Whereby. For me, the main idea was to make it easier for the clients (non-technical people) to join and starting to have a talk. For Zoom, it was too much, even for myself, and Google Meet always needs a calendar integration, but with Whereby you can just share the URL whenever and people would remember your URL which is nice.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Anonymous | TrustRadius Reviewer

Whereby

  • My team's favorite feature was the addition of sharing YouTube Videos directly in the page so we could watch and listen together.
  • Easy to use, no login issues and is user friendly application.
  • I like the rooms and sharing links. It's great to be able to make up my own room and share. Finding links is easy and make sense.
Rohan Kumar | TrustRadius Reviewer

Screenshots

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