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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score7.3 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Whereby

    Score9.9 out of 10
    N/ANorwegian company appear.in offers their flagship video conferencing platform to small teams, both in a free edition hosting up to 4 guests simultaneously in a session or a paid edition that supports up to 12 simultaneous meeting guests, among other features.

    $0

    per user

    Pricing
    Amazon ChimeWhereby
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Free
    $0
    per user
    Pro
    $9.99
    per user
    Business
    $59.99 and up
    per user/room
    Offerings
    Pricing Offerings
    Amazon ChimeWhereby
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*up to $15.00 per user per month—
    More Pricing Information
    Community Pulse
    Amazon ChimeWhereby
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Whereby
    Chose Whereby
    I don't know that it is an apples-to-apples comparison because in most other cases I used these platforms alongside Whereby. The best direct comparison would be Google Hangouts. With Whereby, I think the video and audio are superior, the UX is superior, and it's just a better …
    Incentivized
    Key User Insights
    Would buy again
    75%
    Would buy again
    15 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    18 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Amazon ChimeWhereby
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Whereby
    Feature
    Amazon Chime
    10.0
    26 Ratings
    23% above category average
    Whereby
    7.8
    14 Ratings
    1% below category average
    High quality audio10.026 Ratings9.014 Ratings
    High quality video10.026 Ratings9.014 Ratings
    Low bandwidth requirements10.021 Ratings8.012 Ratings
    Mobile support10.021 Ratings5.011 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Whereby
    Feature
    Amazon Chime
    9.2
    25 Ratings
    15% above category average
    Whereby
    8.0
    13 Ratings
    1% above category average
    Desktop sharing10.025 Ratings8.013 Ratings
    Whiteboards8.311 Ratings8.04 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Whereby
    Feature
    Amazon Chime
    9.7
    25 Ratings
    17% above category average
    Whereby
    9.4
    13 Ratings
    14% above category average
    Calendar integration10.022 Ratings9.94 Ratings
    Meeting initiation10.024 Ratings9.010 Ratings
    Integrates with social media8.39 Ratings9.72 Ratings
    Record meetings / events10.023 Ratings9.07 Ratings
    Slideshows10.021 Ratings9.35 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Whereby
    Feature
    Amazon Chime
    10.0
    22 Ratings
    21% above category average
    Whereby
    8.3
    9 Ratings
    3% above category average
    Live chat10.022 Ratings9.09 Ratings
    Audience polling10.010 Ratings7.01 Ratings
    Q&A10.012 Ratings9.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Whereby
    Feature
    Amazon Chime
    10.0
    22 Ratings
    21% above category average
    Whereby
    6.9
    11 Ratings
    16% below category average
    User authentication10.018 Ratings8.86 Ratings
    Participant roles & permissions10.021 Ratings5.09 Ratings
    Confidential attendee list10.016 Ratings7.04 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Whereby
    Feature
    Amazon Chime
    10.0
    1 Ratings
    31% above category average
    Whereby
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Best Alternatives
    Amazon ChimeWhereby
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon ChimeWhereby
    Likelihood to Recommend
    10.0
    (27 ratings)
    9.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.8
    (9 ratings)
    5.1
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Amazon ChimeWhereby
    Likelihood to Recommend
    Amazon AWS
    Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
    Incentivized
    Read full review
    Whereby
    If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
    • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
    • UI is clean and easy to navigate around Amazon Chime.
    • Ability to invite outside guests easily using Amazon Chime without any issues.
    Incentivized
    Read full review
    Whereby
    • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
    • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
    • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
    • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
    • No built-in screen sharing capabilities.
    Incentivized
    Read full review
    Whereby
    • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
    • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Whereby
    We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    No answers on this topic
    Whereby
    Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
    Incentivized
    Read full review
    Whereby
    Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    Whereby
    After a recommendation from a partner, as the system is very easy to use, we simply start.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
    Incentivized
    Read full review
    Whereby
    I find Zoom more complicated to use and harder to use because a lot of people do not like having to download things to their computers or devices and Whereby is so easy to get connected with . I like that Zoom offers larger rooms, but at this point the cost is not worth the extra expense.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
    • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
    Incentivized
    Read full review
    Whereby
    • In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short.
    • Easy to drop-by and have a small talk with clients/teammates within COVID era.
    • The URL makes you look fancy instead of a random hash.
    Incentivized
    Read full review
    ScreenShots

    Whereby Screenshots

    Screenshot of Easy video meetings in your browser. No downloads, no login.Screenshot of Up to 50 participants in Townhall rooms.Screenshot of Record, save, and share meetings.