Amazon Chime vs. Whereby

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 6.8 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Whereby
Score 8.6 out of 10
N/A
Norwegian company appear.in offers their flagship video conferencing platform to small teams, both in a free edition hosting up to 4 guests simultaneously in a session or a paid edition that supports up to 12 simultaneous meeting guests, among other features.
$0
per user
Pricing
Amazon ChimeWhereby
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Free
$0
per user
Pro
$9.99
per user
Business
$59.99 and up
per user/room
Offerings
Pricing Offerings
Amazon ChimeWhereby
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeWhereby
Considered Both Products
Amazon Chime

No answer on this topic

Whereby
Chose Whereby
I don't know that it is an apples-to-apples comparison because in most other cases I used these platforms alongside Whereby. The best direct comparison would be Google Hangouts. With Whereby, I think the video and audio are superior, the UX is superior, and it's just a better …
Top Pros
Top Cons
Features
Amazon ChimeWhereby
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
7.8
25 Ratings
3% below category average
Whereby
7.8
15 Ratings
3% below category average
High quality audio8.425 Ratings9.015 Ratings
High quality video7.625 Ratings9.015 Ratings
Low bandwidth requirements7.220 Ratings8.013 Ratings
Mobile support8.120 Ratings5.112 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
8.2
24 Ratings
2% above category average
Whereby
8.0
14 Ratings
0% above category average
Desktop sharing8.124 Ratings8.014 Ratings
Whiteboards8.311 Ratings8.05 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
8.0
24 Ratings
2% below category average
Whereby
8.2
14 Ratings
0% above category average
Calendar integration7.921 Ratings7.75 Ratings
Meeting initiation8.123 Ratings9.011 Ratings
Integrates with social media8.39 Ratings7.03 Ratings
Record meetings / events8.022 Ratings8.98 Ratings
Slideshows7.620 Ratings8.36 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
8.0
21 Ratings
5% below category average
Whereby
8.0
10 Ratings
5% below category average
Live chat8.121 Ratings9.010 Ratings
Audience polling7.89 Ratings7.02 Ratings
Q&A8.111 Ratings8.02 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
8.5
21 Ratings
2% above category average
Whereby
6.8
12 Ratings
21% below category average
User authentication8.617 Ratings8.37 Ratings
Participant roles & permissions8.520 Ratings5.110 Ratings
Confidential attendee list8.615 Ratings7.05 Ratings
Best Alternatives
Amazon ChimeWhereby
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Zoom
Zoom
Score 8.3 out of 10
Zoom
Zoom
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeWhereby
Likelihood to Recommend
7.4
(26 ratings)
9.0
(16 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
8.8
(9 ratings)
5.1
(9 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Amazon ChimeWhereby
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
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Whereby
If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
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Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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Whereby
  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
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Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
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Whereby
  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Whereby
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
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Usability
Amazon AWS
No answers on this topic
Whereby
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
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Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Whereby
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
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Implementation Rating
Amazon AWS
No answers on this topic
Whereby
After a recommendation from a partner, as the system is very easy to use, we simply start.
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
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Whereby
I find Zoom more complicated to use and harder to use because a lot of people do not like having to download things to their computers or devices and Whereby is so easy to get connected with . I like that Zoom offers larger rooms, but at this point the cost is not worth the extra expense.
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Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
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Whereby
  • In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short.
  • Easy to drop-by and have a small talk with clients/teammates within COVID era.
  • The URL makes you look fancy instead of a random hash.
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ScreenShots

Whereby Screenshots

Screenshot of Easy video meetings in your browser. No downloads, no login.Screenshot of Up to 50 participants in Townhall rooms.Screenshot of Record, save, and share meetings.