Amazon Chime vs Whereby

Likelihood to Recommend

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.

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Emma McCarthy

Enrollment and Eligibility Program Manager

MetrixIQInformation Technology and Services, 11-50 employees

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Easy to use, just need a link. Not suited for bigger meetings (limit of 12, unless you upgrade). Would recommend it for remote smaller groups working together. No need for a software download so it's great to use on the go. If you have a meeting with a large corporation with lots of firewalls on their devices it might not work.

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Sara Marie Ambjørndalen

Chief Operating Officer

Movel ASElectrical & Electronic Manufacturing, 1-10 employees

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Feature Rating Comparison

Amazon Chime

Whereby

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Amazon Chime

Whereby

Desktop sharing

Whiteboards

Amazon Chime

Whereby

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Amazon Chime

Whereby

Live chat

Audience polling

Q&A

Amazon Chime

Whereby

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Connectivity reliability was a key buying factor for my organization.
We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
Implementation across our organization was a quick turnaround due to good customer service from the supplier.

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Verified User

Team Lead in Sales

Computer Software Company, 51-200 employees

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Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.

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Hernán Silva

Senior Front-end developer

Velocity PartnersInformation Technology and Services, 201-500 employees

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Cons

I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.

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Verified User

Director in Other

Insurance Company, 51-200 employees

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The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.

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Michael Ball-Marian

Senior Product Manager

SnapEngage | Enterprise Chat SolutionComputer Software, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Whereby 3.6

Based on 1 answer

We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.

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Hernán Silva

Senior Front-end developer

Velocity PartnersInformation Technology and Services, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

Whereby 9.1

Based on 1 answer

Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.

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Hernán Silva

Senior Front-end developer

Velocity PartnersInformation Technology and Services, 201-500 employees

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Support Rating

Amazon Chime 8.3

Based on 16 answers

They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

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Verified User

Employee in Marketing

Marketing & Advertising Company, 1-10 employees

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Whereby 7.6

Based on 16 answers

Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.

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Alvin Landicho

Cloud Integration Consultant

Viden GroupAccounting, 51-200 employees

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Alternatives Considered

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.

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Verified User

Analyst in Information Technology

Education Management Company, 10,001+ employees

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You're able to create unique links for people to join and use words and phrases in the link for the invite. I think that helps you with branding yourself as a company. On Google Hangouts we're not able to do something like this, which is why I appreciate Whereby and being able to connect in that way.

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Michelle Sexton

Recruiting Manager

Total Spectrum, LLCHospital & Health Care, 201-500 employees

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Return on Investment

Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.

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Verified User

C-Level Executive in Corporate

Hospital & Health Care Company, 11-50 employees

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It has made it easy to connect with international clients as well as overseas friends.
It is a very professional looking setup and gives a good impression that you are businesslike and professional.

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John Flett

CEO (Chief Executive Officer)

Scope BCManagement Consulting, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Amazon Chime Editions & Modules

Edition

Meetings - Basic	Free
Meetings - Pro	3.00²
Business Calling - Inbound	$0.002216³
Business Calling - Outbound	Country Dependent³
Business Calling - Receive Text	Free⁴
Business Calling - Send Text	Country Dependent
Business Calling - Phone Numbers	1.00⁶

*per user per day
per minute
US Only
per number per month, US Only

Additional Pricing Details

*up to $15.00 per user per month

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Whereby Editions & Modules

Edition

Free	$0¹
Pro	$9.99¹
Business	$59.99 and up²

per user
per user/room

Additional Pricing Details

—

Rating Summary

Amazon Chime

Whereby

Amazon Chime

Whereby

Amazon Chime

Whereby

Amazon Chime

Whereby

Likelihood to Recommend

Amazon Chime

Whereby

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Amazon Chime

Whereby

Cons

Amazon Chime

Whereby

Likelihood to Renew

Amazon Chime

Whereby

Usability

Amazon Chime

Whereby

Support Rating

Amazon Chime

Whereby

Alternatives Considered

Amazon Chime

Whereby

Return on Investment

Amazon Chime

Whereby

Screenshots

Amazon Chime

Whereby

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Amazon Chime Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Whereby Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison