What users are saying about

Amazon Chime vs Whereby

Amazon Chime
62 Ratings
Whereby
34 Ratings

Amazon Chime

62 Ratings
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Score 7.5 out of 100

Based on 62 reviews and ratings

Whereby

34 Ratings
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Score 8.7 out of 100

Based on 34 reviews and ratings

Feature Set Ratings

  • Amazon Chime ranks higher in 1 feature set: Online Events Security
  • Whereby ranks higher in 4 feature sets: Performance & Compatibility of Online Events Software, Screen Sharing, Online Meetings / Events, Online Events Collaboration

Performance & Compatibility of Online Events Software

7.6

Amazon Chime

76%
8.8

Whereby

88%
Whereby ranks higher in 3/4 features
Whereby ranks higher in 3/4 features

High quality audio

8.5
85%
27 Ratings
9.5
95%
15 Ratings

High quality video

7.5
75%
27 Ratings
9.3
93%
15 Ratings

Low bandwidth requirements

6.9
69%
22 Ratings
9.3
93%
13 Ratings

Mobile support

7.6
76%
22 Ratings
7.1
71%
12 Ratings

Screen Sharing

8.2

Amazon Chime

82%
8.6

Whereby

86%
Amazon Chime ranks higher in 1/2 features
Amazon Chime ranks higher in 1/2 features

Desktop sharing

8.2
82%
26 Ratings
9.4
94%
14 Ratings

Whiteboards

8.1
81%
13 Ratings
7.9
79%
5 Ratings

Online Meetings / Events

7.4

Amazon Chime

74%
8.1

Whereby

81%
Whereby ranks higher in 3/5 features
Whereby ranks higher in 3/5 features

Calendar integration

7.1
71%
22 Ratings
7.9
79%
6 Ratings

Meeting initiation

7.6
76%
25 Ratings
9.3
93%
11 Ratings

Integrates with social media

7.6
76%
10 Ratings
7.1
71%
4 Ratings

Record meetings / events

7.5
75%
24 Ratings
7.4
74%
8 Ratings

Slideshows

7.1
71%
22 Ratings
8.9
89%
7 Ratings

Online Events Collaboration

7.9

Amazon Chime

79%
8.5

Whereby

85%
Whereby ranks higher in 3/3 features
Whereby ranks higher in 3/3 features

Live chat

8.0
80%
22 Ratings
9.1
91%
10 Ratings

Audience polling

7.8
78%
10 Ratings
7.9
79%
3 Ratings

Q&A

8.1
81%
12 Ratings
8.5
85%
3 Ratings

Online Events Security

8.6

Amazon Chime

86%
8.2

Whereby

82%
Amazon Chime ranks higher in 3/3 features
Amazon Chime ranks higher in 3/3 features

User authentication

8.6
86%
19 Ratings
8.4
84%
8 Ratings

Participant roles & permissions

8.5
85%
22 Ratings
8.4
84%
10 Ratings

Confidential attendee list

8.8
88%
17 Ratings
7.6
76%
6 Ratings

Attribute Ratings

  • Amazon Chime is rated higher in 1 area: Support Rating
  • Whereby is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

Amazon Chime

75%
28 Ratings
8.7

Whereby

87%
16 Ratings

Likelihood to Renew

Amazon Chime

N/A
0 Ratings
10.0

Whereby

100%
2 Ratings

Usability

Amazon Chime

N/A
0 Ratings
10.0

Whereby

100%
2 Ratings

Support Rating

8.6

Amazon Chime

86%
16 Ratings
6.0

Whereby

60%
17 Ratings

Implementation Rating

Amazon Chime

N/A
0 Ratings
10.0

Whereby

100%
1 Rating

Likelihood to Recommend

Amazon Chime

Amazon Chime is a perfect solution for conducting interviews with external candidates. It does not require installation of any additional software for the end user, and sending a meeting to internal parties and external users is quite simple. It also allows testing, where an external user can test before joining to ensure there are no issues before a meeting/interview begin. For ad-hoc or recurring meetings, there are better solutions.

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Anonymous | TrustRadius Reviewer
Verified User
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Whereby

If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.

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Anonymous | TrustRadius Reviewer
Verified User
View all 16 answers on this topic

Pros

Amazon Chime

  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.

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YagneshKumar Patel | TrustRadius Reviewer
YagneshKumar Patel
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Whereby

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.

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Hernán Silva | TrustRadius Reviewer
Hernán Silva
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Cons

Amazon Chime

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.

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Emma McCarthy | TrustRadius Reviewer
Emma McCarthy
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Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.

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Michael Ball-Marian | TrustRadius Reviewer
Michael Ball-Marian
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Pricing Details

Amazon Chime

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$0

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. none
  2. *per user per day
  3. per minute
  4. US Only
  5. none
  6. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Whereby

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$0 per user

Whereby Editions & Modules

Edition
Free$01
Pro$9.991
Business$59.99 and up2
  1. per user
  2. per user/room
Additional Pricing Details
—

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Whereby

Whereby 10.0
Based on 2 answers
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.

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Hernán Silva | TrustRadius Reviewer
Hernán Silva
View all 2 answers on this topic

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Whereby

Whereby 10.0
Based on 2 answers
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.

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Hernán Silva | TrustRadius Reviewer
Hernán Silva
View all 2 answers on this topic

Support Rating

Amazon Chime

Amazon Chime 8.6
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

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Anonymous | TrustRadius Reviewer
Verified User
View all 16 answers on this topic

Whereby

Whereby 6.0
Based on 17 answers
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.

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Alvin Landicho | TrustRadius Reviewer
Alvin Landicho
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Implementation Rating

Amazon Chime

No score
No answers yet
No answers on this topic

Whereby

Whereby 10.0
Based on 1 answer
After a recommendation from a partner, as the system is very easy to use, we simply start.

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Leonardo Barbosa Corrêa | TrustRadius Reviewer
Leonardo Barbosa Corrêa
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Alternatives Considered

Amazon Chime

Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.

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Ravinder Beniwal | TrustRadius Reviewer
Ravinder Beniwal
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Whereby

For me it was Zoom, Google Meet vs. Whereby. For me, the main idea was to make it easier for the clients (non-technical people) to join and starting to have a talk. For Zoom, it was too much, even for myself, and Google Meet always needs a calendar integration, but with Whereby you can just share the URL whenever and people would remember your URL which is nice.

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Anonymous | TrustRadius Reviewer
Verified User
View all 16 answers on this topic

Return on Investment

Amazon Chime

  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.

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Anonymous | TrustRadius Reviewer
Verified User
View all 28 answers on this topic

Whereby

  • My team's favorite feature was the addition of sharing YouTube Videos directly in the page so we could watch and listen together.
  • Easy to use, no login issues and is user friendly application.
  • I like the rooms and sharing links. It's great to be able to make up my own room and share. Finding links is easy and make sense.

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Rohan Kumar | TrustRadius Reviewer
Rohan Kumar
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Screenshots

Amazon Chime

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