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Amazon Pinpoint vs. Google Analytics vs. Roambi (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Pinpoint

    Score8 out of 10
    N/AAmazon Pinpoint (formerly Amazon Mobile Analytics) allows users to measure app usage and app revenue. It tracks key metrics like new vs. returning users, app revenue, user retention, and in-app behavior/events. The goal is to enable users to make data-driven decisions to increase engagement and monetization for their app(s). Users can view key charts in the console and automatically export app event data to Amazon S3 and Amazon Redshift to run custom analysis. Amazon Pinpoint is free up to…N/A

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Roambi (discontinued)

    Score7.9 out of 10
    N/ARoambi was a cloud-based solution designed specifically for mobile data consumers, used to create touch-based data visualizations. It was acquired by SAP in 2016 for the SAP Analytics portfolio, and has since been discontinued as a standalone product.

    $10

    per user per month

    Pricing
    Amazon PinpointGoogle AnalyticsRoambi (discontinued)
    Editions & Modules
    No answers on this topic
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    Starter
    $10
    per user per month
    Business
    $39
    per user per month
    Enterprise
    $59
    per user per month
    Offerings
    Pricing Offerings
    Amazon PinpointGoogle AnalyticsRoambi (discontinued)
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Amazon PinpointGoogle AnalyticsRoambi (discontinued)
    Considered Multiple Products
    Amazon AWS
    No answer on this topic
    Google
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    101 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    100 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    104 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    87 Answers
    No answers on this topic
    Features
    Amazon PinpointGoogle AnalyticsRoambi (discontinued)
    Web Analytics
    Comparison of Web Analytics features of Amazon Pinpoint and Google Analytics and Roambi (discontinued)
    Feature
    Amazon Pinpoint
    -
    Ratings
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    Roambi (discontinued)
    -
    Ratings
    Lead Conversion Tracking00 Ratings8.210 Ratings00 Ratings
    Bounce Rate Measurement00 Ratings8.410 Ratings00 Ratings
    Device and Browser Reporting00 Ratings9.311 Ratings00 Ratings
    Pageview Tracking00 Ratings9.111 Ratings00 Ratings
    Event Tracking00 Ratings8.411 Ratings00 Ratings
    Reporting in real-time00 Ratings7.810 Ratings00 Ratings
    Referral Source Tracking00 Ratings8.610 Ratings00 Ratings
    Customizable Dashboards00 Ratings7.910 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Amazon Pinpoint and Google Analytics and Roambi (discontinued)
    Feature
    Amazon Pinpoint
    -
    Ratings
    Google Analytics
    -
    Ratings
    Roambi (discontinued)
    9.0
    1 Ratings
    10% above category average
    Publish to Web00 Ratings00 Ratings9.01 Ratings
    Best Alternatives
    Amazon PinpointGoogle AnalyticsRoambi (discontinued)
    Small Businesses
    Firebase Crashlytics
    Score9.8 out of 10
    Matomo Analytics
    Score9 out of 10
    Chartio (discontinued)
    Score7.5 out of 10
    Medium-sized Companies
    Firebase Crashlytics
    Score9.8 out of 10
    Lead Forensics
    Score9 out of 10
    Jet Reports
    Score9.5 out of 10
    Enterprises
    Flurry Analytics (discontinued)
    Score9 out of 10
    Chartbeat
    Score9.2 out of 10
    Kibana
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Amazon PinpointGoogle AnalyticsRoambi (discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.5
    (193 ratings)
    8.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (51 ratings)
    6.8
    (10 ratings)
    Usability
    -
    (0 ratings)
    7.4
    (19 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (4 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (42 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    6.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Amazon PinpointGoogle AnalyticsRoambi (discontinued)
    Likelihood to Recommend
    Amazon AWS
    If you are utilizing mobile push, email, or SMS for marketing reasons, Amazon Pinpoint is amazing. If you are utilizing Amazon Elastic Compute Cloud as your backend system, then the support all can come from one place, which makes troubleshooting easier. We use Amazon Pinpoint in order to send billions of emails. Most notable is the use for password reset.
    Incentivized
    Read full review
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    Discontinued Products
    Getting Roambi up to speed in your company certainly is a quick win. After just a few days, several of our reports were mobilized, interactive and automatically updated. Building Roambi reports is not hard to do; the intuitive interface allows virtually any type of user to create his or her own reports.
    Read full review
    Pros
    Amazon AWS
    • Text messaging
    • Lambda integration
    • Marketing
    Incentivized
    Read full review
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    Discontinued Products
    • Report templates that are easy to learn, use, update and maintain.
    • Great looking reports that stay up-to-date with what Apple is producing. When Apple rolled out the new look and feel to their iOS7 release, Roambi created a brand new set of reports within two weeks to go along with the iOS7 changes.
    • Seamless integration with our existing BI environment, SAP Business Objects XI, 3.1. This drastically reduced the time from purchase to client-ready roll out from months to weeks.
    Read full review
    Cons
    Amazon AWS
    • Re-subscription
    • Clearer daily reporting
    • Better opt out
    Incentivized
    Read full review
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    Discontinued Products
    • cardex type of presentation is already innovated in roambi in 2012, even iOS safari browser idea was created from this cardex style
    • blink view is only available for sap and ms sql
    • roambi publisher is very user-friendly and understandable for non technical person as well
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
    Read full review
    Discontinued Products
    I would definitely use Roambi again because of its ease-of-use, but its lack of customization ability makes it difficult to recommend to businesses as business needs are always changing. People are picky, and on the Roambi project, we were not able to fully live up to the customer's expectations, limited by Roambi's preset limitations.
    Read full review
    Usability
    Amazon AWS
    No answers on this topic
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    Discontinued Products
    VERY easy to use. Only limited by how the graphs and data is initially set up.
    Read full review
    Reliability and Availability
    Amazon AWS
    No answers on this topic
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Amazon AWS
    No answers on this topic
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Amazon AWS
    No answers on this topic
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    Amazon AWS
    No answers on this topic
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Amazon AWS
    No answers on this topic
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Amazon AWS
    Amazon Pinpoint is way easier to use than Adobe Campaign and cheaper than Salesforce. Great solution with easy AWS integration for a non-beatable price. When you think about the integration that you need to use with a third-party application and all the backend software installs, you can see why being able to use the AWS API to make calls to Amazon Pinpoint directly would be a way more feasible solution if you're using Amazon Elastic Compute Cloud already.
    Incentivized
    Read full review
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
    Read full review
    Discontinued Products
    We have compared Roambi against Business Objects, Reporting Services (on tablet) and Cubeware Cockpit. All those solutions lack in support of touch capabilities and responsiveness. Roambi "feels" just right. There is no training required and users love to explore the application. Compared to Roambi all other solutions feel very technical and hard to understand.
    Read full review
    Scalability
    Amazon AWS
    No answers on this topic
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Amazon AWS
    • Faster deliverability
    • Lack of integration with third-party software
    • Well-documented and great support
    Incentivized
    Read full review
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
    Read full review
    Discontinued Products
    • Increased insights on customer success metrics (using a Layers report).
    • Higher motivation of employees, better communication towards employees, tighter bonds with the company - because of Roambi Flow. Periodic Flow magazines with analytic capabilities are sent out to the employees, as we value frequent and meaningful contact - both ways.
    Read full review
    ScreenShots