What users are saying about
51 Ratings
579 Ratings
51 Ratings
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Score 8.7 out of 100
579 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Amazon SES

We use Amazon Simple Email Service to auto-respond to users that submit messages through a contact form. We are using Amazon Simple Email Service with our self hosted python application to send our marketing emails, get feedback for our services, and Hackathons.
Anonymous | TrustRadius Reviewer

Constant Contact

I think it really is a great resource for smaller non-profits and those with smaller development/marketing teams. While permission based marketing should provide you with a larger opening percentage, we struggle with that. If someone doesn't sign up, they don't get the emails. In this case, sending it to your contact list outside of Constant Contact is better. But the templates inside Constant Contact offer a better visual result in my opinion. I do not have strong design skills and need the templates.
Terri Betts | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Amazon SES
Constant Contact
8.2
WYSIWYG email editor
Amazon SES
Constant Contact
7.8
Dynamic content
Amazon SES
Constant Contact
8.1
Ability to test dynamic content
Amazon SES
Constant Contact
8.1
Landing pages
Amazon SES
Constant Contact
8.8
A/B testing
Amazon SES
Constant Contact
8.4
Mobile optimization
Amazon SES
Constant Contact
8.2
Email deliverability reporting
Amazon SES
Constant Contact
9.0
List management
Amazon SES
Constant Contact
8.9
Triggered drip sequences
Amazon SES
Constant Contact
6.8

Reporting & Analytics

Amazon SES
Constant Contact
8.2
Dashboards
Amazon SES
Constant Contact
7.9
Standard reports
Amazon SES
Constant Contact
8.6
Custom reports
Amazon SES
Constant Contact
8.2

Pre-Send Testing

Amazon SES
Constant Contact
8.7
URL Validation
Amazon SES
Constant Contact
9.3
Link Tracking
Amazon SES
Constant Contact
8.2
Image Validation
Amazon SES
Constant Contact
8.3
Inbox Display
Amazon SES
Constant Contact
8.8
Email Accessibility Tools
Amazon SES
Constant Contact
8.3
Spelling and Grammar Check
Amazon SES
Constant Contact
9.2
Spam Testing
Amazon SES
Constant Contact
8.0
Email Previews
Amazon SES
Constant Contact
9.2

Pros

Amazon SES

  • Amazon Simple Email Service is a much lower cost than most other solutions and truly makes cost a non-factor in most situations where we consider implementing it.
  • The API is so well documented that implementing Amazon Simple Email Service in nearly any application or codebase is achievable with basic coding knowledge.
Anonymous | TrustRadius Reviewer

Constant Contact

  • Importing new emails is extremely fast and easy. This is important because there are times where emails need to be sent out ASAP, so being able to import a new mailing list quickly allows that to happen in a timely manner.
  • Customization of the look and feel of the email. Sending out emails that look the same becomes boring to the recipients, so being able to change the look every time makes it more likely they will engage in the material.
Anonymous | TrustRadius Reviewer

Cons

Amazon SES

  • Even if you do not want to spam, you cant send an email to the unverified users.
  • Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
  • When you want to send a lot of emails (in bulk), it takes a significant amount of time.
Apurv Doshi | TrustRadius Reviewer

Constant Contact

  • The fee structure is based on the number of contacts, so rather than store all of our email contacts on Constant Contacts, we try to add and delete lists to keep the monthly cost down. This can be slightly tedious for the cost-conscious company.
  • While there is a 60-day free trial, there is no free version for extended use. For the small business, a longer free version during lean months or for further analysis would be helpful.
Jason Carlage | TrustRadius Reviewer

Likelihood to Renew

Amazon SES

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Usability

Amazon SES

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Reliability and Availability

Amazon SES

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Performance

Amazon SES

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Support Rating

Amazon SES

Amazon SES 8.5
Based on 11 answers
We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
Diego Turcios Lara | TrustRadius Reviewer

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon SES

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon SES

We have used a dozen services. They are almost all more expensive. Some force you to wait one week to approve/deny your account if they suspect that the email database is not legal. I have very important clients with legal databases that were rejected by other companies and could send emails from Amazon SES without problems.
Francisco Mosse | TrustRadius Reviewer

Constant Contact

Constant Contact is the best value for the investment. There are cheaper solutions - but not better. When you want to make a good impression, you want Constant Contact to be your provider (when we see Mailchimp emails we just delete!)
Darcy Knapp, MBA | TrustRadius Reviewer

Scalability

Amazon SES

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon SES

  • SES is still more cost effective than other email services like Mailgun.
  • Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
  • Not having to spend time worrying about SES reliability saves us frustration and money.
Joe Hakooz | TrustRadius Reviewer

Constant Contact

  • We have seen an uptick in fundraising as we are better able to target donors based on how many times they open our email, click on links in the email, etc.
  • We have set up an email campaign for new donors that runs automatically when he or she first donates. This has helped us retain donors and receive additional donations.
  • Constant Contact has freed up some time for our marketing team to work on other projects because once a campaign is created and scheduled, it runs on autopilot.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon SES

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon SES Editions & Modules

Edition
Sending Emails from an Application Hosted in Amazon EC2Free1
Sending Emails from an Application Hosted in Amazon EC2$0.10 ($0.12)2
Sending Emails from Another Email Client or Software Package$0.10 ($0.12)3
Receiving EmailFree4
Receiving Email$0.105
  1. for first 62,000 emails
  2. for every 1,000 emails after 62,000 (for each GB of storage)
  3. for every 1,000 emails (for each GB of storage)
  4. for the first 1,000 emails
  5. for emails after the first 1,000
Additional Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Constant Contact Editions & Modules

Edition
Email$20.001
Email Plus$45.001
Pro$195.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon SES
8.9
Constant Contact
8.0

Likelihood to Renew

Amazon SES
Constant Contact
8.0

Usability

Amazon SES
Constant Contact
8.9

Reliability and Availability

Amazon SES
Constant Contact
9.0

Performance

Amazon SES
Constant Contact
10.0

Support Rating

Amazon SES
8.5
Constant Contact
3.0

Online Training

Amazon SES
Constant Contact
10.0

Implementation Rating

Amazon SES
Constant Contact
8.0

Scalability

Amazon SES
Constant Contact
10.0

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