Amazon SES vs Constant Contact | TrustRadius

What users are saying about

Amazon SES

Constant Contact<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Amazon SES

Score 8.4 out of 10

Based on 26 reviews and ratings

Constant Contact<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Score 7.3 out of 10

Based on 400 reviews and ratings

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Feature Rating Comparison

Amazon SES

—

Constant Contact

8.0

WYSIWYG email editor

—

8.7

Dynamic content

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7.9

Ability to test dynamic content

—

8.3

Landing pages

—

7.5

A/B testing

—

7.5

Mobile optimization

—

8.2

Email deliverability

—

8.3

List management

—

7.9

Triggered drip sequences

—

7.6

Amazon SES

—

Constant Contact

7.5

Dashboards

—

7.9

Standard reports

—

8.3

Custom reports

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6.4

Pros

Low cost; I do not know anyone that can match their low cost unless you are in the free tier of G-Suite for work Gmail.
High reliability - messages do get delivered. We have had no issues.
Easy to set up the basics - generate the credentials and add it to your code.

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Anindya Chatterjee

CEO

Saleswah CRMInformation Technology and Services, 11-50 employees

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Setting up groups
Creating templates branded with the company's website - AWESOME!
Support is outstanding!
Easy to use, drag and drop.

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Digital Marketing Strategist, Founder

California SEO ProfessionalsMarketing and Advertising, 1-10 employees

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Cons

Setting up for bounces is just so hard! Amazon needs to do a better job here in providing instructions.
Struggling to set up spf- again, the instructions are not great and often confusing.

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Anindya Chatterjee

CEO

Saleswah CRMInformation Technology and Services, 11-50 employees

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Export Options- I wish there were additional export options to use across different email providers
Contact/List Management - this can be a nightmare if you're not organized and additional resources could be helpful.
Customization options - Although the templates are fairly easy to use, additional customization options would be nice.

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Marketing and Social Media Coordinator

Becovic Management GroupReal Estate, 11-50 employees

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Likelihood to Renew

No score

No answers yet

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Constant Contact8.0

Based on 19 answers

Great system, and would love to continue using it! Constant Contact stands alone in the field of email marketing software, and has helped us improve our communication with customers and potential donors. I would definitely renew and highly recommend to anyone interested in staying in touch with their customers or prospective customers/donors/etc

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Director

First American TitleNon-Profit Organization Management, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

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Constant Contact8.8

Based on 8 answers

There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome

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Owner, Consultant

AZ Social Media WizInternet, Myself Only

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Reliability and Availability

No score

No answers yet

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Constant Contact9.0

Based on 2 answers

No major problems in sending out the email campaigns and accessing the analytics

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Ashley N. Baker

Director of Public Policy

The Committee for JusticePublic Policy, 11-50 employees

View all 2 answers on this topic

Performance

No score

No answers yet

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Constant Contact10.0

Based on 2 answers

Reports complete very quickly and you can see email opens in real-time

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Ashley N. Baker

Director of Public Policy

The Committee for JusticePublic Policy, 11-50 employees

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Support

No score

No answers yet

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Constant Contact3.1

Based on 8 answers

The support staff seems to have no idea of why/how files are uploaded into segmented lists. They don't seem to have ever actually used the software and it is very difficult to resolve any problems

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Ashley N. Baker

Director of Public Policy

The Committee for JusticePublic Policy, 11-50 employees

View all 8 answers on this topic

Implementation

No score

No answers yet

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Constant Contact8.0

Based on 4 answers

Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

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Verified User

Employee in Marketing

Retail Company, 51-200 employees

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Alternatives Considered

Verified User

Engineer in Information Technology

Automotive Company, 1001-5000 employees

View all 9 answers on this topic

Much better in managing your contact database and ensuring that the same email is not sent to the same contact more than one time. Also gives a more thorough report of open rates, times, etc. than MailChimp. Allows for more formatting options than MailChimpp and other competitors. A bit more pricey, but worth it for the analytics.

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Ashley N. Baker

Director of Public Policy

The Committee for JusticePublic Policy, 11-50 employees

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Scalability

No score

No answers yet

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Constant Contact10.0

Based on 1 answer

Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

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Ashley N. Baker

Director of Public Policy

The Committee for JusticePublic Policy, 11-50 employees

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Return on Investment

I've reduced my spendings; saved hundreds of dollars switching from all-in-one tool to Amazon SES
ROI has increased due to more sales and fewer spendings.
The increase in sales; I'm able to send more emails and more reliably.

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Arnas Kazlauskas

IT Customer Support Specialist

Hostinger InternationalInformation Technology and Services, 51-200 employees

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Great in getting out press releases.
Great for managing a large contact database.

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Ashley N. Baker

Director of Public Policy

The Committee for JusticePublic Policy, 11-50 employees

View all 47 answers on this topic

Pricing Details

Amazon SES

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Additional Pricing Details

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Constant Contact

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Additional Pricing Details

—

Rating Summary