Amazon Simple Email Service (SES) vs. Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon SES
Score 8.2 out of 10
N/A
Amazon Simple Email Service (Amazon SES) is an outbound-only email-sending service useful for marketing and transactional email, relying on the infrastructure of Amazon. Amazon SES provides the requisite statistics and built-in notifications for bounces, complaints, and deliveries for optimization of campaigns. Emails are sent via SMTP or the Amazon SES API. Amazon's pricing is per usage, presently at $.10 per thousand sends. The service is free for users of Amazon EC2 (up to 62,000 messages),…
$0.10
for emails after the first 1,000
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Pricing
Amazon Simple Email Service (SES)Microsoft 365
Editions & Modules
Sending Emails from an Application Hosted in Amazon EC2
$0.10 ($0.12)
for every 1,000 emails after 62,000 (for each GB of storage)
Sending Emails from Another Email Client or Software Package
$0.10 ($0.12)
for every 1,000 emails (for each GB of storage)
Receiving Email
$0.10
for emails after the first 1,000
Sending Emails from an Application Hosted in Amazon EC2
Free
for first 62,000 emails
Receiving Email
Free
for the first 1,000 emails
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Offerings
Pricing Offerings
Amazon SESMicrosoft 365
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Community Pulse
Amazon Simple Email Service (SES)Microsoft 365
Best Alternatives
Amazon Simple Email Service (SES)Microsoft 365
Small Businesses
Mailjet
Mailjet
Score 8.3 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
Mailjet
Mailjet
Score 8.3 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises

No answers on this topic

Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon Simple Email Service (SES)Microsoft 365
Likelihood to Recommend
8.5
(23 ratings)
7.9
(243 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(6 ratings)
Usability
7.5
(2 ratings)
7.7
(13 ratings)
Support Rating
8.3
(8 ratings)
8.9
(54 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Amazon Simple Email Service (SES)Microsoft 365
Likelihood to Recommend
Amazon AWS
Amazon Simple Email Service comes with the bundle of Amazon Web Services (AWS) and it also offers a limited number of emails per month for free. One who has a technical background and wants to send custom emails with custom domains in a professional way can go with Amazon Simple Email Service. If you have no technical background or tech team, it might not be useful for you.
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Microsoft
Office everyday things since time immemorial. It's hard for Google Suite or any other to compete with Microsoft. They have everything, and it all works great, with incredible tools and capabilities. The new integrations work seamlessly most of the time, such as embedding a Power BI in a PPT. Expecting too much AI, like note taking, or LLM-based PPT, is not available in my tier at least, so depending on the budget, you won't get all you may expect from an AI leader. For diagramming and process maps, you're better off with other tools like those above.
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Pros
Amazon AWS
  • As compare to other vendors that I have integrated response is very quick.
  • You can verify both domain or email to send out the emails from.
  • While setup you can easily configure it with your domain with few clicks like adding CNAME, DKIM records
  • Easy to use with or without access key and secret key within aws servers. You can directly map permissions to servers to go without credentials using boto3.
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Microsoft
  • It allows us to keep our email organized. I like the fact that I can create folders in Outlook, and they replicate on my mail server.
  • Excellent for drafting and saving those documents as PDFs without needing PDF editing software.
  • Spreadsheets - what more is there to say?
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Cons
Amazon AWS
  • While the service limits are one of the main points that keep the delivery metrics so reliable, it can be stressful to get a new implementation out the door quickly.
  • If you're looking for a point-and-click style email delivery tool, this is not the right type of product for you. Amazon Simple Email Service is for a developer-centric approach to implementation into existing applications, processes, and services.
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Microsoft
  • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
  • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
  • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
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Usability
Amazon AWS
1. Very less cost. 2. Fastest in market. 3. Negligible downtime. 4. Easy to integrate with other systems. 5. Easy to setup with your domain and email.
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Microsoft
It being the default office suite means it's user experience and idioms are things that everyone is generally very used to and fluent with.
The sharing is relatively simple, being directly hooked into Entra AD, and expiry being a first class concern.
It's usability decreases at scale, with multiple people simultaneously making edits can make documents unusable.
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Support Rating
Amazon AWS
We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
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Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Implementation Rating
Amazon AWS
No answers on this topic
Microsoft
Everything works and I use it all the time.
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Alternatives Considered
Amazon AWS
Mailchimp has a fixed monthly price, and with the number of emails that we sent, it's pretty expensive. Since our mailings are quite infrequent, using Mailchimp didn't make financial sense for us, even though Mailchimp is a more polished, packaged solution for email marketing. We evaluated other email delivery solutions as well and didn't find anything that matches Amazon SES on reliability and pricing.
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Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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Return on Investment
Amazon AWS
  • SES is still more cost effective than other email services like Mailgun.
  • Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
  • Not having to spend time worrying about SES reliability saves us frustration and money.
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Microsoft
  • It has helped keep the high-energy culture my company has since it allows easy communication and calls.
  • Positively impacts responses from clients, since we can see how many times they have been contacted. (the more someone is contacted, the less likely they are to respond. Microsoft helps make sure we all know who and who not to contact)
  • positively impacts my ability to focus, since you can mute notifications. Since I look at my computer all day, it is helpful to lock in and not get distracted by the many emails I receive a day. You can also change preferences, so emails with high urgency are still seen.
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ScreenShots