Apigee Edge vs. Workato

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apigee Edge
Score 7.7 out of 10
N/A
Apigee Edge is an API management platform now owned and offered by Google, since Google acquired Apigee in 2016.N/A
Workato
Score 8.4 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
Pricing
Apigee EdgeWorkato
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apigee EdgeWorkato
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Apigee EdgeWorkato
API Management
Comparison of API Management features of Product A and Product B
Apigee Edge
9.4
7 Ratings
14% above category average
Workato
-
Ratings
API access control9.07 Ratings00 Ratings
Rate limits and usage policies9.07 Ratings00 Ratings
API usage data9.07 Ratings00 Ratings
API user onboarding9.97 Ratings00 Ratings
API versioning9.97 Ratings00 Ratings
Usage billing and payments9.06 Ratings00 Ratings
API monitoring and logging9.97 Ratings00 Ratings
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Apigee Edge
-
Ratings
Workato
6.3
37 Ratings
26% below category average
Pre-built connectors00 Ratings7.537 Ratings
Connector modification00 Ratings6.435 Ratings
Support for real-time and batch integration00 Ratings4.633 Ratings
Data quality services00 Ratings6.530 Ratings
Data security features00 Ratings7.233 Ratings
Monitoring console00 Ratings5.837 Ratings
Best Alternatives
Apigee EdgeWorkato
Small Businesses
NGINX
NGINX
Score 9.0 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
NGINX
NGINX
Score 9.0 out of 10
Zapier
Zapier
Score 8.9 out of 10
Enterprises
NGINX
NGINX
Score 9.0 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apigee EdgeWorkato
Likelihood to Recommend
9.0
(7 ratings)
5.9
(37 ratings)
Likelihood to Renew
9.0
(1 ratings)
1.0
(3 ratings)
Usability
9.0
(1 ratings)
6.0
(3 ratings)
Support Rating
6.0
(1 ratings)
8.0
(6 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
Apigee EdgeWorkato
Likelihood to Recommend
Google
Few scenarios 1. For viewing API analytics, I think it is best in the market 2. For earning money via API monetization 3. Securing API 4. Onboarding legacy APIs to provide modern REST endpoints
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Workato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
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Pros
Google
  • Better exception handling with the Raise exception policies help to monitor the flow by setting up the flow conditions.
  • Easy development of a Proxy and APIs with much less tutoring and helps make getting started for new users easy.
  • Very good documentation and blog with details of most common failures and error handling.
  • A very very easy to use console.
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Workato
  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
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Cons
Google
  • Only one user can be active in a proxy at a time
  • No version control
  • Prohibited from using JSON.stringify on Apigee objects (tokens)
  • Debugging is difficult
  • Unable to rename or delete policies without bumping revision
  • Why would anyone give a js policy one name, display name something else, and script a different name?
  • 'Trace' limited to only 20 transactions
  • UI allows users to add target servers, but users must utilize the api to turn on SSL.
  • I'm sure there's more, they just aren't coming to mind right now.
  • Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in.
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Workato
  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
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Likelihood to Renew
Google
I am not the one deciding whether to use apigee or not really. But personally, I would recommend the use of it as developing APIs on it is easy. And as a mediator between backend servers, we could easily modify request and responses in it without touching any backend code while having a centralize gateway to access our backend APIs too.
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Workato
We need to develop Enterprise Application Integrations and Workato was not designed for this
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Usability
Google
Support has helped us to resolved all the queries and community support was also good.
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Workato
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
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Support Rating
Google
Quite hard to get support, at least on the coding side, when we encounter blockers. But general concerns, they would schedule a call to you for them to get a whole picture of your concern. Albeit in my experience, bad really as they haven't replied about the progress, but otherwise seems to have been fixed.
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Workato
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
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Implementation Rating
Google
No answers on this topic
Workato
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
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Alternatives Considered
Google
Apigee is the best in the market in terms of API Analytics Apigee is having wonderful Documentation with short videos Security is a major concern and Apigee provides an easily configurable policy to secure API Quota and rate-limit is again very easy to configure on every API basis It provides various policies to transform the response from one form to another form e.g. JSON to XML or XML to JSON
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Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
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Return on Investment
Google
  • As a public entity it is hard to say how much ROI we can have. We have yet to create a billing and ROI plan. We are thinking of other ways to create ROI, possibly through data/service barter.
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Workato
  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
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