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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.9 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    Kissflow

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

    $1,500

    per month 50 Users

    Zoho Flow

    Score9.8 out of 10
    N/AZoho Flow allows the user to integrate business apps to automate a workflow.

    $29

    per month (for 5k tasks per month)

    Pricing
    AppianKissflowZoho Flow
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    Small Business
    $1500
    per month
    Standard
    starting at $29
    per month starting with 5k tasks per month
    Professional
    starting at $49
    per month starting with 10k tasks per month
    Offerings
    Pricing Offerings
    AppianKissflowZoho Flow
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details——Discount available for annual pricing. Higher monthly task volume available.
    More Pricing Information
    Community Pulse
    AppianKissflowZoho Flow
    Considered Multiple Products
    Appian
    Chose Appian
    We selected Appian against Kissflow for its maturity in end-to-end process automation for all kinds of industries.
    Incentivized
    Kissflow, Inc (OrangeScape)
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    38 Answers
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    37 Answers
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    No answers on this topic
    No answers on this topic
    Features
    AppianKissflowZoho Flow
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Appian and Kissflow and Zoho Flow
    Feature
    Appian
    8.1
    9 Ratings
    4% above category average
    Kissflow
    -
    Ratings
    Zoho Flow
    -
    Ratings
    Dashboards8.29 Ratings00 Ratings00 Ratings
    Standard reports8.59 Ratings00 Ratings00 Ratings
    Custom reports7.69 Ratings00 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Appian and Kissflow and Zoho Flow
    Feature
    Appian
    7.4
    9 Ratings
    2% above category average
    Kissflow
    -
    Ratings
    Zoho Flow
    -
    Ratings
    Process designer7.99 Ratings00 Ratings00 Ratings
    Process simulation6.49 Ratings00 Ratings00 Ratings
    Business rules engine6.49 Ratings00 Ratings00 Ratings
    SOA support8.29 Ratings00 Ratings00 Ratings
    Process player7.39 Ratings00 Ratings00 Ratings
    Form builder7.69 Ratings00 Ratings00 Ratings
    Model execution8.59 Ratings00 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Appian and Kissflow and Zoho Flow
    Feature
    Appian
    -
    Ratings
    Kissflow
    8.9
    3 Ratings
    6% above category average
    Zoho Flow
    -
    Ratings
    Drag-and-drop Interfaces00 Ratings9.13 Ratings00 Ratings
    Platform Security00 Ratings9.53 Ratings00 Ratings
    Platform User Management00 Ratings8.93 Ratings00 Ratings
    Reusability00 Ratings9.13 Ratings00 Ratings
    Platform Scalability00 Ratings7.93 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Appian and Kissflow and Zoho Flow
    Feature
    Appian
    -
    Ratings
    Kissflow
    -
    Ratings
    Zoho Flow
    5.8
    2 Ratings
    32% below category average
    Pre-built connectors00 Ratings00 Ratings9.02 Ratings
    Connector modification00 Ratings00 Ratings2.02 Ratings
    Support for real-time and batch integration00 Ratings00 Ratings2.02 Ratings
    Data quality services00 Ratings00 Ratings8.02 Ratings
    Data security features00 Ratings00 Ratings6.02 Ratings
    Monitoring console00 Ratings00 Ratings8.02 Ratings
    Best Alternatives
    AppianKissflowZoho Flow
    Small Businesses
    Bizagi
    Score8.3 out of 10
    Zoho Creator
    Score7.7 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score8.9 out of 10
    AppSheet
    Score8.2 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score8.9 out of 10
    Oracle APEX
    Score9.1 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AppianKissflowZoho Flow
    Likelihood to Recommend
    9.4
    (139 ratings)
    8.4
    (23 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (95 ratings)
    8.5
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.4
    (118 ratings)
    9.7
    (2 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    AppianKissflowZoho Flow
    Likelihood to Recommend
    Appian
    Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.
    Incentivized
    Read full review
    Zoho
    For small—to medium-sized connections between different applications, Zoho Flow is quick and easy to set up and test. However, as a Flow becomes more complicated with multiple connections and decisions, it becomes more difficult to track errors and faults and manage changes. Some of this is due to the history not being detailed enough, and some is just the UI, where you can't zoom in and out and clearly see connecting lines for flows.
    Incentivized
    Read full review
    Pros
    Appian
    • Allows at a glance workflow documentation which assists in the need we have for information readiation.
    • Drag and drop interface for workflow development greatly speeds our apps time to market.
    • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
    • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
    • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
    • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
    Incentivized
    Read full review
    Zoho
    • Works with all other Zoho apps to connect them together and share data
    • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
    • The ability to set logic responses and incorporate custom functions makes the app even more powerful
    Incentivized
    Read full review
    Cons
    Appian
    • Search issues when type ahead and database search are used in the same field.
    • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
    • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    • Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
    • Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
    Incentivized
    Read full review
    Zoho
    • Some history is missing, and not all error reporting is comprehensive enough on more complex functions.
    • The ability to run tests on custom functions exists in other apps like CRM.
    • Ability to create custom connections for OAuth like in the CRM application.
    Incentivized
    Read full review
    Likelihood to Renew
    Appian
    We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
    Read full review
    Kissflow, Inc (OrangeScape)
    Really love the product. Was pleasantly surprised that it has been easy to use for parents
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Appian
    Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker
    Incentivized
    Read full review
    Zoho
    Flow can accomplish almost anything you want to do. It's imperfect, but it could be with just a few more features and better error management/visibility. For someone who's not a developer, this is a no-brainer. Having used other products in the past, like Zapier, this is as easy to use, if not even easier.
    Incentivized
    Read full review
    Support Rating
    Appian
    Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Incentivized
    Read full review
    Zoho
    I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
    Incentivized
    Read full review
    In-Person Training
    Appian
    As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    Zoho
    No answers on this topic
    Online Training
    Appian
    Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    Zoho
    No answers on this topic
    Implementation Rating
    Appian
    It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review
    Zoho
    I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
    Incentivized
    Read full review
    Return on Investment
    Appian
    • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
    • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
    • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
    Incentivized
    Read full review
    Kissflow, Inc (OrangeScape)
    • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
    Read full review
    Zoho
    • Quick and Easy to set up without the need for a Developer.
    • Visibility into the history of flows and the ability to rerun is a big time saver.
    Incentivized
    Read full review
    ScreenShots

    Appian Screenshots

    Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

    Kissflow Screenshots

    Screenshot of overall efficiency monitoringScreenshot of workflow trackingScreenshot of process metricsScreenshot of the drag and drop form builderScreenshot of a parallel branches workflowScreenshot of where to change file permissions

    Zoho Flow Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot