What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
405 Ratings
8 Ratings

Apple iCloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
405 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101

Likelihood to Recommend

Apple iCloud

It is great if you are a die-hard Apple user. It integrates virtually every aspect of Apple products among different devices, making it super easy to share things. It fails pretty hard when tasked with other product types (such as Microsoft), and I have found it rather difficult to manage since it seems to take over so forcefully.
Shelby Bowden profile photo

IDrive

Until they get themselves together, I can't think of a scenario where their service is well suited. But, since that's too short of a response, I'll just have to say that their product isn't well designed. It starts a backup as soon as it is installed without any schedule set. I spent a day talking to my ISP and computer tech trying to figure out why my internet was messed up. Finally, I looked at their software and discovered it was backing up all by itself.
Kathleen Allardyce profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.6
IDrive
7.0
Versioning
Apple iCloud
7.0
IDrive
5.0
Video files
Apple iCloud
8.0
IDrive
7.0
Audio files
Apple iCloud
7.9
IDrive
8.0
Document collaboration
Apple iCloud
6.6
IDrive
Access control
Apple iCloud
7.1
IDrive
6.0
File search
Apple iCloud
7.4
IDrive
8.0
Device sync
Apple iCloud
9.1
IDrive
8.0

Cloud Storage Security & Administration

Apple iCloud
7.5
IDrive
7.3
User and role management
Apple iCloud
7.3
IDrive
5.0
File organization
Apple iCloud
7.7
IDrive
8.0
Device management
Apple iCloud
7.3
IDrive
9.0

Cloud Storage Platform

Apple iCloud
8.1
IDrive
8.3
Performance
Apple iCloud
8.3
IDrive
8.0
Reliability
Apple iCloud
8.6
IDrive
8.0
Storage Reports
Apple iCloud
7.3
IDrive
9.0

Pros

Apple iCloud

  • Apple iCloud integrates beautifully with the entire Apple ecosystem. Whether you are using a MacBook, iPhone, and/or iPad they will all sync at a moments notice through iCloud.
  • As a company, Apple has a strong reputation for security. Many cloud storage providers share huge amounts of user data, however, Apple prides themselves on avoiding that.
  • Even though Apple iCloud is optimized for Apple devices, data stored on the cloud can be accessed through a web browser on a computer running essentially any operating system.
No photo available

IDrive

  • Syncing across multiple devices (a-la-Dropbox)
  • Backing up information (cloud backup)
David Doss profile photo

Cons

Apple iCloud

  • You will constantly run into issues where iCloud is optimized or available only for Apple's own product line. That's frustrating.
  • Apple's Mail app and service are just beleaguered by the likes of Gmail. Perhaps even Zoho does better than them on the web.
  • iCloud seems optimized more for a mobile user, so desktop apps & services feel a bit force-fitted.
No photo available

IDrive

  • The operation of their software.
  • Their tech support.
  • Their customer support.
Kathleen Allardyce profile photo

Likelihood to Renew

Apple iCloud

Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available

IDrive

No score
No answers yet
No answers on this topic

Usability

Apple iCloud

Apple iCloud 8.4
Based on 20 answers
Apple iCloud overall performs well for me. Obviously, it is more suited for the pure Apple/Mac environment (as I believe OneDrive is for the pure Windows environment). However, it has worked well for me as I added Windows-based systems to my business. Since I initially had only Apple/Mac devices and computers I give Apple a high-five for making the service available to Windows-based and multi-based environments so that I didn't have to migrate my files.
Jeff Henkel profile photo

IDrive

No score
No answers yet
No answers on this topic

Performance

Apple iCloud

Apple iCloud 8.3
Based on 12 answers
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Jeff Eaton profile photo

IDrive

No score
No answers yet
No answers on this topic

Support

Apple iCloud

Apple iCloud 6.6
Based on 3 answers
Apple gives pretty miserable support unless you pay a lot to have the support packages. Usually, it is more helpful to do a Google search of the issue, but at that point, it isn't product support, it's just me doing the job myself. Other programs seem to have much better, and free, support.
Shelby Bowden profile photo

IDrive

No score
No answers yet
No answers on this topic

Alternatives Considered

Apple iCloud

NCommand was awful. It didn't work well for us, things went missing and tended to be clunky. iCloud has been great with a cleaner interface, more options to collaborate on a document within a single URL, and just being all around simpler. iCloud also hasn't gone down and been inaccessible as often as NCommand would.
No photo available

IDrive

IDrive is less expensive and offers a wider array of services.
David Doss profile photo

Return on Investment

Apple iCloud

  • Awesome for when I get a new device and just want to set it up like I had it before
  • Great for keeping data synced between all devices
  • Forces me to stay in the Apple ecosystem and use their apps even if there are better alternatives
Adam Lauer profile photo

IDrive

  • Using iDrive has taken too much of my time, having a negative impact on revenue.
Kathleen Allardyce profile photo

Pricing Details

Apple iCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IDrive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison