What users are saying about

Apple iCloud

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377 Ratings
5 Ratings

Apple iCloud

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377 Ratings
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Score 7.9 out of 101
5 Ratings
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Score 6.1 out of 101

Add comparison

Likelihood to Recommend

Apple iCloud

If you own devices on a multi-platform of Windows and Mac, iCloud is a great storage option. First, you do get some free storage when you own an Apple device. Second, if you own an Apple mobile device, you can place whatever file folders you desire under the iCloud folder and have mobile access. I have never owned anything but an Apple iPhone so I wouldn't know about access for Android.
Jeff Henkel profile photo

IDrive

Until they get themselves together, I can't think of a scenario where their service is well suited. But, since that's too short of a response, I'll just have to say that their product isn't well designed. It starts a backup as soon as it is installed without any schedule set. I spent a day talking to my ISP and computer tech trying to figure out why my internet was messed up. Finally, I looked at their software and discovered it was backing up all by itself.
Kathleen Allardyce profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.1
IDrive
7.0
Versioning
Apple iCloud
7.9
IDrive
5.0
Video files
Apple iCloud
8.4
IDrive
7.0
Audio files
Apple iCloud
8.5
IDrive
8.0
Document collaboration
Apple iCloud
7.2
IDrive
Access control
Apple iCloud
7.6
IDrive
6.0
File search
Apple iCloud
8.2
IDrive
8.0
Device sync
Apple iCloud
9.3
IDrive
8.0

Cloud Storage Security & Administration

Apple iCloud
8.0
IDrive
7.3
User and role management
Apple iCloud
7.8
IDrive
5.0
File organization
Apple iCloud
7.9
IDrive
8.0
Device management
Apple iCloud
8.1
IDrive
9.0

Cloud Storage Platform

Apple iCloud
8.4
IDrive
8.3
Performance
Apple iCloud
8.5
IDrive
8.0
Reliability
Apple iCloud
9.1
IDrive
8.0
Storage Reports
Apple iCloud
7.7
IDrive
9.0

Pros

  • Efficiency. Apple iCloud can be set up to automatically place your files for mobile access. I have needed to access a file from my office computer countless times and iCloud has made that possible.
  • Security. I know security is always an issue and I have never felt that any of my files have been compromised. I believe Apple has a reputation to uphold and works hard to maintain secure cloud-based storage.
  • Multi-platform. I use Apple iCloud on my devices, my personal Mac computer and my Windows based office computer. I love how I can save or retrieve a personal or work file at any time on any of my devices.
Jeff Henkel profile photo
  • The offline initial backup is great - if it would work.
Kathleen Allardyce profile photo

Cons

  • Price. As much as I love the overall functionality of Apple iCloud, the price I pay is fairly steep in comparison and amount of storage.
  • Web Interface is below par. I don't even try to create new files from the web with iCloud. Much easier from a device and then use iCloud just for storage.
Jeff Henkel profile photo
  • The operation of their software.
  • Their tech support.
  • Their customer support.
Kathleen Allardyce profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It is a very necessary product if you are using Apple devices. If you are then you should utilize it.
No photo available
No score
No answers yet
No answers on this topic

Usability

Apple iCloud8.7
Based on 12 answers
I would give it 8/10 for its overall usability. It's working great for our Apple ecosystem, but we do wish we had more collaborative editing capabilities like those provided by Google Drive and Microsoft One Drive.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Performance

Apple iCloud8.5
Based on 6 answers
We are very pleased with the iCloud performance within our Apple ecosystem. It is sometimes a little slow depending on your internet bandwidth but, overall, it has been doing a great job.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Support

Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Apple iCloud works on mobile devices, tablets, and computers. We are an all-apple school so using iCloud was a no brainer in comparison to using google for password management.
Michelle Kelly profile photo
IDrive is less expensive and offers a wider array of services.
David Doss profile photo

Return on Investment

  • Built into Apple devices. It's one less expense to worry about.
  • Apple devices are more expensive, but ease of use and features such as iCloud are huge value adds.
No photo available
  • Using iDrive has taken too much of my time, having a negative impact on revenue.
Kathleen Allardyce profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IDrive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details