ApplicantPro vs. ICIMS Hire

ApplicantPro is well suited in a environment where an employer isn't hiring a ton of people - this is because ApplicantPro is built with some automation, but you do have to pay attention to each individual candidate. ApplicantPro would be less well suited for a company looking to hire a lot of people or a company where they want to post a ton of different jobs

Incentivized

When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.

Incentivized

• Notifies me when someone has applied for a position.
• Send follow-up emails to applicants.
• Relatively easy to set up a job posting.

Incentivized

• My favorite: Workflow Auto-Process Rules. When moving a candidate to the "Phone Screen" stage, the system can automatically trigger a text message to them with a link to my calendar. Once they pick a time, it sends the calendar invite to both of us and attaches their resume for me.
• It eliminates the manual emailing, making the company look incredibly fast and organized to the candidate.
• The simplicity with which you are able to navigate the tooling. Very intuitive, requires little training and troubleshooting. At a prior company we were using a robust system which took me weeks to navigate and learn. As a hiring manager, this is such a drag as I am not constantly hiring people to keep the skills fresh.
• ICIMS Hire is great at reporting on past applications. Whenever I have a new opening on the team, instead of spending ad money on social, I go dig for "star candidates" that applied 1 year ago, for example, and start there. I personally hired a returning candidate this way which is such a great relationship builder with possible future candidates.

Incentivized

• Recently it has been a bit harder to push jobs to my Favorite job boards.
• Can be hard to reach a CSR for help.

Incentivized

• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

Incentivized

It is a solid product that is easy to use and implement.

Incentivized

We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.

Incentivized

The platform is intuitive once configured and makes managing candidate pipelines, status updates, and communication straightforward. However, certain tasks—like custom reporting, bulk updates, and navigating between modules can feel a bit cumbersome and could benefit from a more modern interface. Overall, it’s reliable and effective for structured, high-volume recruiting environments like federal hiring.

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

I wasn't involved with the implementation. It was before my time

Incentivized

We tried using BambooHR's built in job applications. It didn't post to near as many job sites and that is why we switched.

Incentivized

Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• ApplicantPro has given us a cost-efficient way of getting our jobs out to several free job sites and does a great job of integrating with Indeed.
• We typically get a great flow of candidates when we post with ApplicantPro.

Incentivized

• It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
• I can speak to multiple people at one time which saves me time in the long run
• I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.

Incentivized