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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ApprovalMax

    Score9.9 out of 10
    N/AApprovalMax provides approval workflow automation for cloud accounting platforms such as Xero and QuickBooks Online. It replaces paper- and email-based approval processes with multi-step and multi-role automated approval workflows that enable automated notifications to approvers, automated audit trails, and mobile approvals. Approval workflows include: Invoice approvals / bill review and bill approval Purchase order approval, including the functionality to create…

    $54

    per month

    Glean AI

    Score9.2 out of 10
    N/AGlean provides an Intelligent AP platform. Glean Analytics leverages untapped invoice data to surface relevant context, actionable insights, and savings recommendations.

    $295

    per month

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    ApprovalMaxGlean AISAP Concur
    Editions & Modules
    ApprovalMax Standard
    $54
    per month per organization
    ApprovalMax Advanced
    $83
    per month per organization
    ApprovalMax Premium
    $121
    per month per organization
    Basic
    $295
    per month
    Pro
    Custom
    per month
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    ApprovalMaxGlean AISAP Concur
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing and for management of multiple organizations.
    More Pricing Information
    Community Pulse
    ApprovalMaxGlean AISAP Concur
    Considered Multiple Products
    ApprovalMax
    No answer on this topic
    Glean Analytics
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    94%
    Would buy again
    732 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    95%
    Happy with the feature set
    738 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    385 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    94%
    Implementation went as expected
    419 Answers
    Features
    ApprovalMaxGlean AISAP Concur
    Payment Management
    Comparison of Payment Management features of ApprovalMax and Glean AI and SAP Concur
    Feature
    ApprovalMax
    8.0
    1 Ratings
    6% above category average
    Glean AI
    8.4
    3 Ratings
    11% above category average
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    Customizable Approval Policies9.01 Ratings8.13 Ratings8.2434 Ratings
    Financial Document Management9.01 Ratings8.83 Ratings8.5369 Ratings
    Payment Status Tracking9.01 Ratings8.43 Ratings8.6429 Ratings
    Payment Audit Trail9.01 Ratings8.13 Ratings8.3400 Ratings
    Duplicate Bill Detection4.01 Ratings8.13 Ratings7.6358 Ratings
    Advanced OCR00 Ratings8.53 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings9.12 Ratings8.4287 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of ApprovalMax and Glean AI and SAP Concur
    Feature
    ApprovalMax
    8.5
    1 Ratings
    17% above category average
    Glean AI
    8.5
    3 Ratings
    17% above category average
    SAP Concur
    -
    Ratings
    Automated Accounts Payable Processes9.01 Ratings8.83 Ratings00 Ratings
    Vendor Management8.01 Ratings8.23 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of ApprovalMax and Glean AI and SAP Concur
    Feature
    ApprovalMax
    -
    Ratings
    Glean AI
    -
    Ratings
    SAP Concur
    8.3
    564 Ratings
    0% above category average
    Employee Expense Reporting00 Ratings00 Ratings8.4556 Ratings
    Corporate Card Reconciliation00 Ratings00 Ratings8.3420 Ratings
    Best Alternatives
    ApprovalMaxGlean AISAP Concur
    Small Businesses
    Tipalti
    Score7.7 out of 10
    Tipalti
    Score7.7 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    Stampli
    Score8.4 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Yooz
    Score8.8 out of 10
    Yooz
    Score8.8 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ApprovalMaxGlean AISAP Concur
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.8
    (3 ratings)
    8.3
    (1014 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (48 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (244 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    5.7
    (10 ratings)
    User Testimonials
    ApprovalMaxGlean AISAP Concur
    Likelihood to Recommend
    ApprovalMax
    As mentioned previously - able to send invoice based on amount , program code and division code ,supplier is very useful feature ; If an invoice does not fit into approval process than it is rejected and an email is received mentioning the reason
    Incentivized
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    Glean Analytics
    Glean is well suited for any business with multiple vendors and vendor owners/approvers. They help implement controls on approvals/payments that you can't otherwise get in QBO, allow greater visibility across the organization for vendor spend, and cut down on time to manually enter and track invoices.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
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    Pros
    ApprovalMax
    • choice based on Program codes / division codes - we use Xero accounting system and we have 22 program codes and 11 divison codes ; once invoice is entered in Xero depending on relevant program code and divison code, Approval max automatically send invoice to relevant person depending on approval workflow process . One manager could be handling multiple divison and program codes; if our approval work flow process is properly designed - it is accurate in sending invoice to relevant manager.
    • invoice can also send to various managers based on General ledger codes ; this flexibility makes useful when manager is handling only certain nature of expenses regardless of program codes / divisionl.
    • Approval process can also be designed based on level of amount ; and level of amount is derived from our Delegation policy. it makes audit of application of delegation policy easy ; we give copy of delegation policy and print of approval work flow process to auditor.
    Incentivized
    Read full review
    Glean Analytics
    • Gleans update us on particular spending patterns we should be more cognizant of
    • Spend tracking and automatic graphs that allow data to be reviewed quite easily
    • Customer service is always available
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    ApprovalMax
    • date and time of change in approval process ; for example if Mr. A was responsible for all expenses above $1000 in Oct 23 and from Nov 23 it is changed to $5000 . in Dec 23 if it is checked - it will show approval limit of $5000 ; but will not show from which date limit was changed. Auditor always asks this question when the limit was changed in approval max - we cannot prove it.
    • If there is audit trail of who made the changes , when and what changes were made ; will be good.
    • when we are in main page of seeing invoices awaiting approval - there are hundreds of invoices - searching for one invoice from particular supplier is very cumbersome job - we have to go by each and every invoice in order to find that invoice ; it will be good if we have search function on main page itself ; in current scenario we have to go to report section - input all filters and than search for that particular invoice.
    Incentivized
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    Glean Analytics
    No answers on this topic
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
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    Usability
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
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    Performance
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
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    Online Training
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
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    Implementation Rating
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    ApprovalMax
    Incentivized
    Read full review
    Glean Analytics
    Their cost and billing premise make sense, they allow unlimited users instead of trying to charge you for each and every head, thus allowing you to truly have spend visibility and cost consciousness front of mind for your vendor approvers. Their UI is clean and easy to pick up and understand, even for non-accounting personnel.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
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    Scalability
    ApprovalMax
    No answers on this topic
    Glean Analytics
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    ApprovalMax
    • It has certainly made a positive impact ; it is definately worth its value ; when we are processing hundreds of invoices every fortnight ; getting approval of invoices in timely manner for all invoices is of paramount importance . as approval max has its own app - approval can be done on mobile phone also ; this is particularly helpful when staff is travelling .
    Incentivized
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    Glean Analytics
    • Freed up so much time my role was able to expand
    • Parallel accounting by team that has access to our Glean account
    Incentivized
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    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
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    ScreenShots

    ApprovalMax Screenshots

    Screenshot of where approval processes are set up  – no matter how simple or complex.Screenshot of the interface to build approval steps that follow any business rules – whether approvals happen one after another, all at once, or only in certain cases. The user can also control who approves based on things like amount, supplier, account code, or category.Screenshot of where to approve bills and purchase orders the way that works best.Screenshot of the interface that matches bills to approved purchase orders from the same supplier to keep coding accurate and control spending. Unmatched bills can also be stopped from being approved.Screenshot of where to mention others in comments to bring them in or get their input – even if they’re not part of the original approval. If they don’t have access, a prompt to add them as a Watcher is sent. Mentions work on web and mobile, sending notifications as soon as access is granted.Screenshot of where to raise purchase orders, approve requests, and extract key details from bills and purchase orders – all on the go with the ApprovalMax mobile app for iOS and Android.

    Glean AI Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app