Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptivo
Score 9.0 out of 10
N/A
Apptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.
$10
Per User per Month
Insightly
Score 7.7 out of 10
N/A
Insightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.
$348
per year per user
Microsoft Project
Score 7.9 out of 10
N/A
Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.
$120
per year per user
Pricing
ApptivoInsightlyMicrosoft Project
Editions & Modules
Premium
$10
Per User per Month
Ultimate
$25
Per User per Month
Starter
Free
Per User per Month
Enterprise
N/A
Plus
$29
per month (billed annually) per user
Professional
$49
per month (billed annually) per user
Enterprise
$99
per month (billed annually) per user
Project Server
$0
Planner Plan 1
$10
per month per user
Planner and Project Plan 3
$30
per month per user
Planner and Project Plan 5
$55
per month per user
Project Standard 2024
$679.99
one-time fee per installation
Project Professional 2024
$1,129.99
one-time fee per installation
Offerings
Pricing Offerings
ApptivoInsightlyMicrosoft Project
Free Trial
YesYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesYesNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
ApptivoInsightlyMicrosoft Project
Considered Multiple Products
Apptivo

No answer on this topic

Insightly
Chose Insightly
Insightly CRM could stand to offer more functionality for larger organizations. But what Insightly CRM does, it does very well, with a few minor caveats. The user interface (UI) is easy to follow, and there are plenty of customizations and integrations. However, it cannot …
Chose Insightly
For me, Insightly works for the Basic price point subscription (lucky to have been on this subscription level before they closed it to new customers). Also, like the Gmail interface and the ability to manage both sales and projects.
Chose Insightly
It does everything that the above products do but it does them better and with more ease of use. The user interface is easy to follow and there are plenty of customizations that are available. We selected it specifically for this purpose since we have a wide variety of …
Chose Insightly
Of all the products I tried, Insightly was the most intuitive to configure & use. It felt like a very clean & efficient application to use.
Microsoft Project
Chose Microsoft Project
Microsoft Projects is more widely used and integrates with our Microsoft Office 365 suite of products. Speaking with peers within the industry it appears Microsoft Projects is a better fit for telecoms companies. Resource and task management seem easier and more effective with …
Features
ApptivoInsightlyMicrosoft Project
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Apptivo
7.7
4 Ratings
2% below category average
Insightly
7.3
420 Ratings
7% below category average
Microsoft Project
-
Ratings
Customer data management / contact management10.04 Ratings8.2402 Ratings00 Ratings
Workflow management6.82 Ratings7.0369 Ratings00 Ratings
Territory management4.51 Ratings7.387 Ratings00 Ratings
Opportunity management10.03 Ratings8.1365 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.14 Ratings7.1376 Ratings00 Ratings
Contract management10.02 Ratings6.521 Ratings00 Ratings
Quote & order management7.43 Ratings7.172 Ratings00 Ratings
Interaction tracking1.81 Ratings6.9330 Ratings00 Ratings
Channel / partner relationship management9.13 Ratings7.724 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Apptivo
9.7
4 Ratings
23% above category average
Insightly
7.1
13 Ratings
8% below category average
Microsoft Project
-
Ratings
Case management9.14 Ratings7.011 Ratings00 Ratings
Call center management10.02 Ratings7.28 Ratings00 Ratings
Help desk management10.03 Ratings7.19 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Apptivo
10.0
3 Ratings
25% above category average
Insightly
6.9
327 Ratings
12% below category average
Microsoft Project
-
Ratings
Lead management10.03 Ratings6.5311 Ratings00 Ratings
Email marketing10.03 Ratings7.3260 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Apptivo
8.9
4 Ratings
14% above category average
Insightly
6.7
403 Ratings
14% below category average
Microsoft Project
-
Ratings
Task management8.34 Ratings6.9389 Ratings00 Ratings
Billing and invoicing management9.13 Ratings6.039 Ratings00 Ratings
Reporting9.14 Ratings7.2339 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Apptivo
10.0
2 Ratings
26% above category average
Insightly
7.5
364 Ratings
2% below category average
Microsoft Project
-
Ratings
Forecasting10.02 Ratings7.092 Ratings00 Ratings
Pipeline visualization10.02 Ratings7.9341 Ratings00 Ratings
Customizable reports10.02 Ratings7.7328 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Apptivo
7.2
3 Ratings
6% below category average
Insightly
7.4
366 Ratings
4% below category average
Microsoft Project
-
Ratings
Custom fields5.73 Ratings8.2365 Ratings00 Ratings
Custom objects6.63 Ratings7.3123 Ratings00 Ratings
API for custom integration9.12 Ratings7.1192 Ratings00 Ratings
Scripting environment00 Ratings6.86 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Apptivo
10.0
4 Ratings
17% above category average
Insightly
7.5
313 Ratings
11% below category average
Microsoft Project
-
Ratings
Single sign-on capability10.04 Ratings7.6279 Ratings00 Ratings
Role-based user permissions10.04 Ratings7.3214 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Apptivo
7.9
4 Ratings
4% above category average
Insightly
5.5
325 Ratings
32% below category average
Microsoft Project
-
Ratings
Mobile access7.94 Ratings5.5325 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Apptivo
-
Ratings
Insightly
7.4
90 Ratings
1% below category average
Microsoft Project
-
Ratings
Social data00 Ratings6.825 Ratings00 Ratings
Social engagement00 Ratings8.078 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Apptivo
-
Ratings
Insightly
6.3
156 Ratings
17% below category average
Microsoft Project
-
Ratings
Marketing automation00 Ratings7.5156 Ratings00 Ratings
Compensation management00 Ratings5.14 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Apptivo
-
Ratings
Insightly
-
Ratings
Microsoft Project
8.0
111 Ratings
3% above category average
Task Management00 Ratings00 Ratings8.2110 Ratings
Resource Management00 Ratings00 Ratings7.7107 Ratings
Gantt Charts00 Ratings00 Ratings9.0107 Ratings
Scheduling00 Ratings00 Ratings8.4109 Ratings
Workflow Automation00 Ratings00 Ratings10.083 Ratings
Team Collaboration00 Ratings00 Ratings7.398 Ratings
Support for Agile Methodology00 Ratings00 Ratings4.883 Ratings
Support for Waterfall Methodology00 Ratings00 Ratings7.783 Ratings
Document Management00 Ratings00 Ratings9.077 Ratings
Email integration00 Ratings00 Ratings5.082 Ratings
Mobile Access00 Ratings00 Ratings10.067 Ratings
Timesheet Tracking00 Ratings00 Ratings10.073 Ratings
Change request and Case Management00 Ratings00 Ratings7.764 Ratings
Budget and Expense Management00 Ratings00 Ratings7.686 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Apptivo
-
Ratings
Insightly
-
Ratings
Microsoft Project
8.8
79 Ratings
13% above category average
Quotes/estimates00 Ratings00 Ratings7.755 Ratings
Invoicing00 Ratings00 Ratings10.045 Ratings
Project & financial reporting00 Ratings00 Ratings7.476 Ratings
Integration with accounting software00 Ratings00 Ratings10.050 Ratings
Best Alternatives
ApptivoInsightlyMicrosoft Project
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
InEight
InEight
Score 8.3 out of 10
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User Ratings
ApptivoInsightlyMicrosoft Project
Likelihood to Recommend
9.0
(4 ratings)
7.7
(432 ratings)
8.1
(111 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(34 ratings)
10.0
(3 ratings)
Usability
9.1
(3 ratings)
7.7
(168 ratings)
8.7
(9 ratings)
Availability
-
(0 ratings)
9.0
(6 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
7.9
(25 ratings)
-
(0 ratings)
Support Rating
9.1
(2 ratings)
8.9
(34 ratings)
8.2
(34 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
9.0
(8 ratings)
-
(0 ratings)
Implementation Rating
3.6
(1 ratings)
8.2
(26 ratings)
5.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(18 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.5
(3 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(10 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(9 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(3 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.9
(3 ratings)
-
(0 ratings)
User Testimonials
ApptivoInsightlyMicrosoft Project
Likelihood to Recommend
Apptivo Inc
I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal
Read full review
Unbounce
There are a lot of things Insightly is great with for Career Services but much of my job is updating things manually because Insightly doesn't have a way to help me manage the database the way we need to. We have multiple academic records per students but needed to have fields that are multiselect on our contacts. These are all manually updated which are very tedious and not the best for what we need it to be able to do
Read full review
Microsoft
Microsoft Project Online is suited to Turnkey Projects where more Collaboration is required in Project Progress monitoring, risk assessment and conveying, issue recording and tracking. It is less appropriate when ERP Suites other than MS Dynamics are used, i.e when Enterprises need to integrate Finance / Accounting with It and having straight project management workflow
Read full review
Pros
Apptivo Inc
  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
Read full review
Unbounce
  • The ability to set up filters to generate lists based on just the categories I am interested in.
  • It's integration with our sales data so we can see customer spending trends across multiple years and seasons.
  • The ability to circle back to previous email correspondence to refresh on past conversations with individual clients.
Read full review
Microsoft
  • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data. by the employees, in order to know exactly if the project's expectations have been met.
  • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data by the employees, in order to know exactly if the project's expectations have been met.
  • The alert system for the fulfillment and delay of assignments is perfect. Microsoft Project allows me to configure the task system, I can assign the necessary tasks to fulfill the project, and the software alerts me immediately if the managers are fulfilling the assignments.
Read full review
Cons
Apptivo Inc
  • Dashboard and interface subsections are a bit clunky re: functionality.
  • Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly).
  • Consistency and integration between apps is not always optimal.
Read full review
Unbounce
  • Once you are immersed in the platform, for all of its integration kudos, the platform became "intuitive" if that is the right word for it. There was some push back from staff on deployment.
  • The service and support team at Insightly was very responsive, but it seemed as if they had fielded similar complaints, and slower learning curves than we expected.
  • Unfortunately, while all has worked out nicely now and we are very happy with the platform, we had to have additional instruction time for all the staff during onboarding as workflows, dashboards, and pipelines were more time intensive than expected on the demo.
Read full review
Microsoft
  • Seems overly complicated for users sometimes in using Project and its functionalities
  • Hard to share files for those folks who do not have MS Project, and then have to print out for them
  • Can be confusing since it looks and feels like MS Excel
Read full review
Likelihood to Renew
Apptivo Inc
No answers on this topic
Unbounce
Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
Read full review
Microsoft
I like using Microsoft Project. It simplifies building a schedule
Read full review
Usability
Apptivo Inc
Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.
Read full review
Unbounce
Anyone with any experience with a working knowledge of Facebook or using a Windows computer will be able to quickly adapt to Insightly and use it to suit their needs. It can become more difficult to use as a company might have custom workflows or Insightly customer service might need to customize the program to better suit a company's need. A slow introduction to the system is better than having to learn the program quickly. Parts and knowledge build on each other so it hard to grasp all at once. The learning curve for Insightly is 2-3 weeks while mastery comes with time and exposure to the program
Read full review
Microsoft
Microsoft
Project is easy to operate because data could be inserted, changed and
deleted like you are in an Excel timesheet. Besides, it provides a great
level of automation beween his fields allowing few data changes. Also, its
funcionalities are well defined and grouped in upper menus, so you can find a
funcionality quickly
Read full review
Reliability and Availability
Apptivo Inc
No answers on this topic
Unbounce
The provider is 100% available, with no downtime, maintenance, or unexpected outages. We have been able to perform solid continuous services for 12 months without any interruptions. We have backups as well, unlike the in-house backup that they keep on their end. I believe they have a very good redundancy and backup infrastructure in case they get any outages.
Read full review
Microsoft
No answers on this topic
Performance
Apptivo Inc
No answers on this topic
Unbounce
Pages normally load quickly, but every now and then, as entering updates to fields, it take a while to update. Sometimes even after refreshing the screen, we have to exit and go back in to get the fields or queries to update.
Read full review
Microsoft
No answers on this topic
Support Rating
Apptivo Inc
Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).
Read full review
Unbounce
We have used Insightly for almost 2 years now. We have always been able to get in touch with support for a variety of reasons and they have never disappointed us. The support staff have always been very understanding. They have assisted with answers to our questions and have provided great tech support. We would highly recommend them.
Read full review
Microsoft
Microsoft in recent years has transformed itself and gives a positive feeling when one interacts with the company. The company is focusing on its customers and willing to go extra mile to make customers happy.The company continues to invest in its products and bringing new features from time to time. Overall it is a positive feeling to be associated with such an iconic company.
Read full review
In-Person Training
Apptivo Inc
No answers on this topic
Unbounce
Well, we didn’t get the chance to do this in-person training but rather one-on-one online training with HR in-house. There were PowerPoints to discuss as well as video instructions on how to use the app, so it was okay. We were able to play around with it during the training or onboarding session.
Read full review
Microsoft
No answers on this topic
Online Training
Apptivo Inc
No answers on this topic
Unbounce
I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable
Read full review
Microsoft
No answers on this topic
Implementation Rating
Apptivo Inc
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
Read full review
Unbounce
did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product
Read full review
Microsoft
I wasn't part of it so I don't know
Read full review
Alternatives Considered
Apptivo Inc
The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
Read full review
Unbounce
Insightly is significantly better than Zendesk. It is easy to use, pleasant to look at, and makes sense. However, I don't think Insightly is fair now compared to Salesforce. Insightly can do many of the same things as Salesforce, but I've only started on some of these features. Insightly has excellent potential, and its support team drives me to make it what I believe it can be. For the price, I believe Insightly is worth it.
Read full review
Microsoft
While many of the above tools are extremely well-versed, Microsoft Project's largest advantage comes from it being related to the largest business productivity company in the world. Project does have its sharing limitations - but regardless, offers one of the most robust tools in the market today. Microsoft Project is built with large-scale projects in mind but is more than up to the task for smaller projects as well. However, there are options available (especially cloud-based options) that may be more fitting for higher-level projects that do not require going into the weeds.
Read full review
Contract Terms and Pricing Model
Apptivo Inc
No answers on this topic
Unbounce
I don’t have the exact answers for this, but our accounting or finance department negotiates this. They always handle this kind of stuff and negotiate yearly licenses. Usually, they purchase 10 licenses in bulk and ask for a discount in bulk. Other than that, if there are any issues encountered on the app, they account for that. If it’s broken, that’s also taken into consideration when renewing the contract.
Read full review
Microsoft
No answers on this topic
Scalability
Apptivo Inc
No answers on this topic
Unbounce
(+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of. (-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
Read full review
Microsoft
No answers on this topic
Professional Services
Apptivo Inc
No answers on this topic
Unbounce
Our Customer Success Manager was great. A real professional and knowledgeable about the features and how they worked with our requirements
Read full review
Microsoft
No answers on this topic
Return on Investment
Apptivo Inc
  • It allows me to get a vision of what is happening with the business
  • control sales, marketing and customer service processes from a single point
  • facilitates administrative tasks
Read full review
Unbounce
  • Positive Impact>Visibility is critical when it comes to taking proactive measures within the organization. The Insightly Tool has helped use with that which minimizes costs when it comes to rework. We can proactively plan for upcoming growth and identify areas of improvement.
Read full review
Microsoft
  • Project saved me, as the project manager, countless hours of digging through tickets and schedules to plan everything out. It also saved me time in adjusting the project triangle as needed, since it does so much automatically.
  • It is costly, and since it requires extensive training to master, it's not just the high licensing cost that you need to take into account.
  • The reporting features - even just printing out Gantt charts - makes it far easier to communicate with stakeholders. That means less time for PMs doing all of this manually, and it means less follow-up questions and delays moving forward.
Read full review
ScreenShots

Apptivo Screenshots

Screenshot of Customize each app by dragging and dropping each attributeScreenshot of Project management gantt chartScreenshot of Convert a lead into a contact, customer, and/or opportunity

Insightly Screenshots

Screenshot of Insightly's lead status and activity tracking, available so that nothing falls through the cracks.Screenshot of the reporting feature, which provides insight into sales and productivity performance.Screenshot of the Insightly Opportunities dashboard.Screenshot of Insightly on mobile.Screenshot of Screenshot of