Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.
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ChiroTouch
Score 2.0 out of 10
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ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.
$159
per month
Doodle
Score 8.5 out of 10
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Doodle is appointment scheduling software from the Swiss company of the same name.
For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.
ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
Doodle allows you to view multiple meeting times simultaneously. I may never have 100% of my team available, but I can see that I have three other options with 90% availability.
Doodle is a free resource that doesn't require users to create an account or exist in a network. I simply send the link and see the responses.
Doodle notifies you as people respond, making the scheduling process quick and easy. Also, you can confirm a time through the software!
There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
I wish that it offered more options in backgrounds, characters and props without having an additional cost, but that is to be expected.
I would like an easier way to add my own fonts, characters , props etc, because I am a new learner this may not be an issue as I get more familiar with the software.
I don't like all the sales emails I received trying to upgrade or add to my purchase.
It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
Apptoto is quick to fix any issues we have with software, though they are few and far between, and integrates well with a variety of software including Clio!
Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a bit more control over that. Also, visually Doodle is more intuitive in how you schedule appointments than Calendly. I think Calendly tries to get a bit too cute with their interface instead of sticking to a more standard, familiar calendar interface when setting an appointment.
It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
Improved efficiency by avoiding the slow and inefficient process of emailing back and forth to set meeting dates and times.
Allows for more informed decisions regarding meetings or making decisions, as all options can be laid out visually in a way that isn't possible in an email.
