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Arcoro HR vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcoro HR

    Score7.6 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    Arcoro HRSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcoro HRSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    Arcoro HRSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Arcoro
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    57 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    49 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    82%
    Happy with the feature set
    53 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    39 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    40 Answers
    94%
    Implementation went as expected
    16 Answers
    Features
    Arcoro HRSmartRecruiters, now part of SAP SuccessFactors
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Arcoro HR and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Arcoro HR
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
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    Arcoro HRSmartRecruiters, now part of SAP SuccessFactors
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    Score9.1 out of 10
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    Score10 out of 10
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    User Ratings
    Arcoro HRSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    7.1
    (67 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    4.9
    (6 ratings)
    6.0
    (15 ratings)
    Usability
    6.9
    (63 ratings)
    9.1
    (12 ratings)
    Availability
    8.2
    (2 ratings)
    9.0
    (1 ratings)
    Performance
    5.5
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.2
    (4 ratings)
    9.0
    (10 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (3 ratings)
    9.1
    (2 ratings)
    Configurability
    3.6
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    5.9
    (2 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    8.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Arcoro HRSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Arcoro
    From sales to implementation, the process was a little oversold. We didn't know the right questions to ask - had we known what to ask, it would have been easier to embrace from the beginning. Once the training begins, it's comfortable with the tools and team. Our Project Manager had changed throughout the implementation process, but we didn't miss a beat. Arcoro takes care of us, and I would recommend them as a Sage partner.
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
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    Pros
    Arcoro
    • Open Enrollment - this is an AWESOME feature. We have over 900 employees and we wouldn't dream of doing this by hand again! Everything legible and every required field filled out.
    • Electronic feeds to the insurance carriers/benefit vendors - this is seamless and we have more issues with the vendors than with Arcoro HR!
    • ACA reporting is something that they handle and it is one less headache that we have to deal with!
    • Applicant tracking that flows into onboarding then into the benefits module!
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Arcoro
    • Since we started using the HUB, I have things listed as jobsites that are not jobsites on Exaktime, I'd like them removed such as DO NOT SYNC, JBLMANG, JENSEN, 1 HOME OFFICE, 2 DM OFFICE I guess they are called "locations" but every once in a while one of our guys will clock into one of them by mistake.
    • When submitting a ticket, quicker response time would be appreciated. Arbaz is quick to respond but the tickets are not responded to very quickly. I think Arcoro HR is a great product but response time is important! Especially when you have a lot of employees counting on a paycheck every Friday.
    Incentivized
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    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
    Read full review
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
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    Usability
    Arcoro
    Very user friendly. Nothing's perfect but ExakTime is pretty close! Employees are diligent about clocking in and out in order to get paid! I love that we can customize reports to get exactly the info that we need. It's also very helpful to provide documentation of hours worked for our customers.
    Incentivized
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    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
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    Reliability and Availability
    Arcoro
    No problems.
    Incentivized
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    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Arcoro
    Pages do not load quickly. It's difficult to build custom reports. Again, you need to HR people develop your system and make is user friendly.
    Incentivized
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    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Arcoro
    I have not had to use support other then as we got started
    and had a few hick ups but they were great.
    They answered all our questions even if some of them were no the program
    does not do that. I guess the best support is one that is not needed because
    the product works great and does its job right
    Incentivized
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Arcoro
    We did not do any in person training
    Incentivized
    Read full review
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Online Training
    Arcoro
    The training is provided well and recorded. Sometimes it was too fast to grasp, but the recordings make it easier to review at a later date.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
    Read full review
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
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    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Scalability
    Arcoro
    We can't seem to get the simple things fixed. I wouldn't trust it.
    Incentivized
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    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Arcoro
    • Payroll Accuracy - Hours used to be manually calculated here. Depending on the person it was almost never accurate resulting in employees being under paid or the company losing money.
    • Time - To calculate 30+ employees hours, including overtime was a nightmare and took an entire day. I now do minor changes day of payroll to fix up things and ask questions and I am no more than 20 minutes. That is a huge time and money saver.
    Incentivized
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    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
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