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Arcserve UDP vs. Forcepoint Data Loss Prevention vs. OpenText Core Email Encryption

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve UDP

    Score9 out of 10
    N/AArcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A

    Forcepoint DLP

    Score8.5 out of 10
    N/AForcepoint Data Loss Prevention (DLP) protects sensitive data everywhere it resides and moves, across endpoints, cloud apps, web, email, and on-premises environments. It delivers unified policy management and centralized control from a single console.N/A

    OpenText Core Email Encryption

    Score9.6 out of 10
    N/AWebroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A
    Pricing
    Arcserve UDPForcepoint DLPOpenText Core Email Encryption
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve UDPForcepoint DLPOpenText Core Email Encryption
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Arcserve UDPForcepoint DLPOpenText Core Email Encryption
    Considered Multiple Products
    Arcserve
    No answer on this topic
    Forcepoint
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    87%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    Arcserve UDPForcepoint DLPOpenText Core Email Encryption
    Data Preparation
    Comparison of Data Preparation features of Arcserve UDP and Forcepoint Data Loss Prevention and OpenText Core Email Encryption
    Feature
    Arcserve UDP
    -
    Ratings
    Forcepoint Data Loss Prevention
    6.3
    2 Ratings
    26% below category average
    OpenText Core Email Encryption
    -
    Ratings
    Data Encryption00 Ratings6.32 Ratings00 Ratings
    Best Alternatives
    Arcserve UDPForcepoint DLPOpenText Core Email Encryption
    Small Businesses
    No answers on this topic
    No answers on this topic
    Paubox Email Suite
    Score9 out of 10
    Medium-sized Companies
    Forcepoint DLP
    Score8.5 out of 10
    Symantec Data Loss Prevention
    Score7.3 out of 10
    DataMotion
    Score9.6 out of 10
    Enterprises
    Forcepoint DLP
    Score8.5 out of 10
    Symantec Data Loss Prevention
    Score7.3 out of 10
    DataMotion
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Arcserve UDPForcepoint DLPOpenText Core Email Encryption
    Likelihood to Recommend
    8.0
    (3 ratings)
    7.7
    (35 ratings)
    7.4
    (105 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (7 ratings)
    8.5
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    7.7
    (3 ratings)
    8.9
    (100 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.9
    (2 ratings)
    5.3
    (12 ratings)
    8.7
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.6
    (8 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Arcserve UDPForcepoint DLPOpenText Core Email Encryption
    Likelihood to Recommend
    Arcserve
    If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
    Incentivized
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    Forcepoint
    -Where companies need to secure their attachment, which goes outside, means from their company to outside -Where companies need to ensure their client's personal information -Where companies need DLP. They need to look for Forcepoint only, as they have the upper hand over the rest of their competitors.
    Incentivized
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    OpenText
    Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
    Read full review
    Pros
    Arcserve
    • It is reliable and once it is up and running you do not need to worry about it.
    • It is flexible; you can use it to backup on-prem or in the cloud.
    • Backup and DR
    Incentivized
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    Forcepoint
    • It has predominantly protected us from unauthorized parties and has provided us with better visibility and control over our data.
    • This software has also successfully prevented us from both malicious and accidental tasks, which are quite flexible actions when it comes to the violation of data loss prevention policies.
    • This product has been successful in improving compliance and even mitigating compliance violations, which further facilitated IT security.
    • I think there is room for improvement, as the user interface is slightly rough and difficult to adopt in the beginning. The software also hangs up at a few instances, which leads to some wasting of time and annoyance, but other than that, this software is good. The technical staff should work on the complexities for a better user experience.
    Incentivized
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    OpenText
    • Zix scans outbound emails for personal financial information and encrypts accordingly.
    • Zix scans outbound emails for health information and encrypts accordingly.
    • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
    • Zix was very easy to implement on our email domain with a few clicks of the mouse.
    Incentivized
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    Cons
    Arcserve
    • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
    • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
    • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
    Incentivized
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    Forcepoint
    • Forcepoint technical support--specially for users who go with essential support--is challenging to get support on time. You need the ticket to be raised long beforehand to get support from TAC. However, in the case of enterprise support, its is not like this technical person will come on a priority basis.
    • However it comes with higher prices, especially for SMB, it is allowed to pay that amount for support only.
    Incentivized
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    OpenText
    • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
    • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcserve
    No answers on this topic
    Forcepoint
    We have been fairly happy with the product and how it has worked. We have looked at other vendors for url filter and such and have not found one that meets our needs or does what we have been doing with Websense. The product has been fairly stable and we have only had a few issues in the past. We have all seen that it was one of the highest leaders from the Gartner Group Magic Quadrant for Web Gateways.
    Incentivized
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    OpenText
    It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
    Incentivized
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    Usability
    Arcserve
    It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
    Incentivized
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    Forcepoint
    For us, Forcepoint Data Loss Prevention was difficult to administer, did not work well when it did work, was incredibly expensive for the feature set you get, and was difficult to uninstall when we moved on from the software. Once it was fully set up, it worked occasionally for us.
    Incentivized
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    OpenText
    From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
    Incentivized
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    Reliability and Availability
    Arcserve
    No answers on this topic
    Forcepoint
    No answers on this topic
    OpenText
    The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
    Incentivized
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    Performance
    Arcserve
    No answers on this topic
    Forcepoint
    No answers on this topic
    OpenText
    there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
    Incentivized
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    Support Rating
    Arcserve
    Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
    Incentivized
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    Forcepoint
    Support from Forcepoint has been lacking. When calling in with a high priority issue we rarely are able to work with a technician immediately. The queue waits are very long and when you get through there are no support engineers available and we need to wait for a call back for hours it seems.
    Incentivized
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    OpenText
    I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
    Incentivized
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    In-Person Training
    Arcserve
    No answers on this topic
    Forcepoint
    No answers on this topic
    OpenText
    The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
    Incentivized
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    Online Training
    Arcserve
    No answers on this topic
    Forcepoint
    No answers on this topic
    OpenText
    The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
    Incentivized
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    Implementation Rating
    Arcserve
    No answers on this topic
    Forcepoint
    No answers on this topic
    OpenText
    Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
    Incentivized
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    Alternatives Considered
    Arcserve
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
    Incentivized
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    Forcepoint
    User friendly solution that makes it easy to deploy and manage. Forcepoint Data Loss Prevention very effective to protecting our valuable data on endpoints and where data lives like in the Cloud, server and on-premises disk drives and its valuable to just set policies once and start utilizing Forcepoint Data Loss Prevention solution.
    Incentivized
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    OpenText
    We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
    Incentivized
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    Scalability
    Arcserve
    No answers on this topic
    Forcepoint
    No answers on this topic
    OpenText
    It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
    Incentivized
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    Return on Investment
    Arcserve
    • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
    • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
    Incentivized
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    Forcepoint
    • The exchange of financial documents with customers creates extreme risk as data loss could result in financial and reputation damage to the customer. The cost of deploying Forcepoint is fractions of pennies compared to the potential financial impact of data loss.
    • There is some administrative overhead associated as false positives are inevitable, requiring a manual review and a potential loss of productivity.
    Incentivized
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    OpenText
    • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
    • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
    Incentivized
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    ScreenShots