Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ARIS
Score 9.2 out of 10
N/A
Software AG's Business Process Analysis Platform, ARIS, uses robust architecture and process management / analysis capability to drive integrations with the existing business processes along with information technology and SAP systems.
$100
designer
SmartDraw
Score 8.3 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$131.40
per year (for a single user on an individual plan)
Microsoft Visio
Score 7.7 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
per month per user
Pricing
ARISSmartDrawMicrosoft Visio
Editions & Modules
ARIS Elements
$100
designer
ARIS Advanced
$200
designer
ARIS Enterprise
contact us
ARIS Enterprise
contact us
Team
$119.40
per year per user (3 minimum)
Individual
$131.40
per year single user
Enterprise
Contact Sales
Visio Plan 1
$5.00
per month per user
Visio Plan 2
$15.00
per month per user
Visio Standard 2024
$309.99
one-time fee On-premises diagramming solution, licensed for one PC
Visio Professional 2024
$579.99
one-time fee On-premises diagramming solution, licensed for one PC
Offerings
Pricing Offerings
ARISSmartDrawMicrosoft Visio
Free Trial
YesYesNo
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ARISSmartDrawMicrosoft Visio
Considered Multiple Products
ARIS
Chose ARIS
Yes, ARIS is one of the leading process modeling and analysis tools with advanced reporting and modeling capabilities. It also provides a license for simulation and process mining.
Chose ARIS
The Service area, they have been very useful. ARIS suite is covering number of applications. ARIS engine is very powerful and robust. The tool can be configured in many ways which can be beneficial but can be a curse at the same time. As a user, you need to apply this …
Chose ARIS
ARIS is a much more complex ecosystem than Visio in terms of functionality, being able to create complex relations between people, departments, IT systems, input and output documents, and roles. ARIS handles all these via its library that is defined and created for the whole …
Chose ARIS

Features like SAP Solman Sync, Alfabet EA integration (another Software AG product) and a well defined framework for BPM or any consulting practice across any verticals or domains is useful in a consulting practice, whether it's TOGAF methodology, running a BPM Lifecycle or Six …

SmartDraw
Chose SmartDraw
I have used draw.io & MS Visio. I noticed SmartDraw offer more templates than draw.io. Additionally, its more affordable and can access across platforms. In general, SmartDraw provides what we need.
Chose SmartDraw
We really like the features of smart draw and the unique library of objects.
Microsoft Visio
Chose Microsoft Visio
Visio is kind of in a class by itself (or Microsoft wouldn't have purchased the company way back in the 2000s) There have been a couple of competitors, but they really don't have the same functionality as Visio. I picked the upper and lower limit competitors Samrtdraw and Auto…
Chose Microsoft Visio
SmartDraw was a program that I used at a prior company before we migrated to Visio. It was not nearly as intuitive to use, and even though it is advertised to be able to offer easy import and export to Visio, when I would export it to a Visio file format and share it with a …
Chose Microsoft Visio
Microsoft Visio is familiar, drawings look better, easier to integrate with office
Chose Microsoft Visio
MS visio has the advantange of having variety stencils across all the OEM, I create the visual reprenstation of exact network design
Chose Microsoft Visio
Visio is easier to use however a smart draw is a wonderful tool with some unique libraries. Visio, however, is a little easier to license, install and manage.
Chose Microsoft Visio
Visio is much easier to use with no training/education required to use/operate it. It has the same interface with any MS Office application which contributes to its ease of use. If the business need is not very sophisticated, that organization is not after process management …
Chose Microsoft Visio
Being a seasoned Microsoft user, Visio is easy to learn and catch onto because it's similar to other MS apps that we're all so familiar with already. This makes it easy when you have to create highly complex and detailed work that would be a struggle on another platform.
Features
ARISSmartDrawMicrosoft Visio
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ARIS
9.1
6 Ratings
16% above category average
SmartDraw
-
Ratings
Microsoft Visio
-
Ratings
Dashboards7.96 Ratings00 Ratings00 Ratings
Standard reports9.76 Ratings00 Ratings00 Ratings
Custom reports9.86 Ratings00 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
ARIS
7.4
6 Ratings
12% below category average
SmartDraw
-
Ratings
Microsoft Visio
-
Ratings
Process designer8.26 Ratings00 Ratings00 Ratings
Process simulation8.66 Ratings00 Ratings00 Ratings
Business rules engine6.46 Ratings00 Ratings00 Ratings
SOA support7.55 Ratings00 Ratings00 Ratings
Process player6.02 Ratings00 Ratings00 Ratings
Support for modeling languages9.16 Ratings00 Ratings00 Ratings
Form builder7.06 Ratings00 Ratings00 Ratings
Model execution6.82 Ratings00 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
ARIS
8.4
6 Ratings
1% above category average
SmartDraw
-
Ratings
Microsoft Visio
-
Ratings
Social collaboration tools8.46 Ratings00 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
ARIS
9.3
6 Ratings
14% above category average
SmartDraw
-
Ratings
Microsoft Visio
-
Ratings
Content management9.36 Ratings00 Ratings00 Ratings
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User Ratings
ARISSmartDrawMicrosoft Visio
Likelihood to Recommend
8.7
(6 ratings)
2.8
(14 ratings)
8.5
(71 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
10.0
(2 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
8.0
(6 ratings)
Support Rating
8.0
(2 ratings)
8.4
(2 ratings)
7.3
(14 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
6.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
ARISSmartDrawMicrosoft Visio
Likelihood to Recommend
Software AG
Well suited for enterprise architecture modeling where the intent to document elements beyond processes as well, such as risks and controls, KPIs, systems, org charts, etc. It also has the excellent capability of creating custom reports, hence if looking for various views right from summary to detailed, this is a great tool. It is less appropriate for implementing the processes as it is not very strong in BPMN.
Read full review
SmartDraw Software
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Read full review
Microsoft
Visio is by far and away the best tool that I have used to do Value Stream Mapping sessions with the warehouse I support. It has all of the shapes needed built in to be able to represent all areas of the processes. I also like how you are able to make the drawing as big as needed and when printing it out of Visio you have the ability to use the necessary paper size. The biggest complaint that I have with the software if how it can be cumbersome for non-Visio users (that is, people without a license in the orgnaization) to interact with the Visio Map. We normally have to dedicate one Visio SME to be able to make the changes that Process SME's find since they do not have access to the software.
Read full review
Pros
Software AG
  • Query feature is excellent to extract information in a specific manner.
  • Ability to create custom reports.
  • Collaboration feature is very good.
  • Semantic checks to check validation errors.
  • cloud based central repository.
Read full review
SmartDraw Software
  • Provides examples to work off of--these are helpful when you don't know exactly where to start.
  • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
  • Provides a wide variety of templates, meets a wide variety of needs.
Read full review
Microsoft
  • Microsoft Visio is excellent for organizing thought processes related to our more complex research.
  • The diagrams created with Microsoft Visio are ideal for graphically displaying the internal organization of work and research groups through flow diagrams.
  • Microsoft Visio is a great tool for managing our students' activities by creating flowcharts that help us graphically visualize the steps of their group work.
Read full review
Cons
Software AG
  • Defining databases, use of entities and relationship diagrams, define data, like data models, there is still a part they could improve.
  • Providing more standard reports and improving on access rights and privileges functionality
Read full review
SmartDraw Software
  • A month-to-month plan would be ideal for users that don't have a need to create many projects
  • The sidebar navigation can be a little confusing with all of the tools listed.
  • Offering customizable plans with only the feature you need would simplify navigation
Read full review
Microsoft
  • When navigating through swim lanes, the user must be careful between switching from the point to the connection features as it can be difficult to remember which mode you’re in.
  • When drawing “decision points,” it can be difficult to type words like “yes” or “no” between the connection lines.
  • The exporting options aren’t ideal. They are hard to create in PDF format.
Read full review
Likelihood to Renew
Software AG
No answers on this topic
SmartDraw Software
No answers on this topic
Microsoft
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
Read full review
Usability
Software AG
I am a BPM and Enterprise Architect Consultant and hence have been using different BPM and EA tools for consulting practice. Until now I have used Opentext Provision EA,Sparx EA, MS Visio and IBM Blueworks. All of the tools used are good and have their own unique features and capabilities. ARIS BPA is widely used by my current organization for different projects.
Read full review
SmartDraw Software
I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
Read full review
Microsoft
I have always struggled with some basics, such as connection points, object alignment, font consistency, arranging layers and their order (bring forward, send backward), and managing overlap. I usually need to create an initial rough draft and then do a separate cleanup pass to bring the diagram up to my quality standards. If I skip that step, the result generally does not look very good. And once a diagram becomes busy or the file gets large, Visio has been unstable for me in the past, including occasional crashes that caused non-recoverable edits.
Read full review
Support Rating
Software AG
It has good, even complex functionality that is provided by its library and ability to create relations between items, yet it is not hard to use. Anyone can use it in a short time. It provides reporting abilities and good documentation with the availability of exporting options. The only drawback I have seen was user management/login issues.
Read full review
SmartDraw Software
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Read full review
Microsoft
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
Read full review
Alternatives Considered
Software AG
The Service area, they have been very useful. ARIS suite is covering number of applications. ARIS engine is very powerful and robust. The tool can be configured in many ways which can be beneficial but can be a curse at the same time. As a user, you need to apply this flexibility with care.
Read full review
SmartDraw Software
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
Read full review
Microsoft
Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
Read full review
Return on Investment
Software AG
  • Documentation of processes made it possible for anyone to see who does what, how and using what systems.
  • Dependency on specific people is eliminated.
Read full review
SmartDraw Software
  • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
  • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
Read full review
Microsoft
  • Reduces the amount of time I need to create process flow diagrams. In the past I would use Powerpoint or Word which required a lot more effort and time and never looked as good. Visio just takes that headache away.
  • Only negative is that I personally believe it should always have been part and parcel of the Office suite, thus giving more users the opportunity to use it rather than specifically having to justify its separate purchase within our organisation. Different now with Office 365 of course!
Read full review
ScreenShots

ARIS Screenshots

Screenshot of Start page of ARIS Elements.Screenshot of Modeling a BPMN diagram using the web-based ARIS designer.Screenshot of A process landscape in the ARIS portal.Screenshot of A customer journey landscape in the ARIS portal.Screenshot of The steps view of a process model, automatically generated, enriched with multi-media content. An easier way to get process knowledge to employees.Screenshot of A management dashboard in the ARIS portal.

SmartDraw Screenshots

Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.