Likelihood to Recommend I am not a fully trained instructional designer, but I found the user experience to be enjoyable. I have crafted my own revision of a course using Articulate 360 and while the process was lengthy, I found edits and changes to be relatively easy to implement. I also had a great deal of fun making tweaks, organizing and adding imagery. I think with regard to creating online courses/products for students to utilize, this is a great program and serves several levels of instructional design well (from me being brand new to this, to my supervisor who is newly certified, up to a longtime LD). I don't know that this is wholly relevant to courses that are live, be they in-person or virtual (Zoom webinars for example). Most of the material created in Articulate 360 tends to sit on the side of an on-demand, at-your-own-pace as far as coursework is concerned. A live course with an instructor, while it could be utilized in a live setting, the way it would be used I am unsure would be as dynamic or worthwhile as other more traditional options.
Read full review This was the first time I ever developed an inline training system. While I developed all the content, I am not an "IT" person, so i was worried about structuring the system and implementing it in an LMS. iSpring Learn is easy, flexible, intuitive, and really professional. The support staff was immediately responsive and knowledgeable; they made it fun to create a great course delivery system. My users rave about it... and that is after delivering 3 tracks, with 27 modules, and 52 submodules, with 27 quizzes. I plan to enhance the system adding video delivery over time. Great LMS; glad I chose iSpring Learn.
Read full review Pros Rise is clean and professional. It looks polished to users and is easy for learners to follow. They have outstanding support. Storyline allows you to create some very engaging intricate interactive learning. Generally, their products are user friendly. They are considered the Gold standard in elearning authoring. Their courses can be read on phones, tablets computers. etc. They also have a powerpoint add in for making really nice slides. Their review tool, allows you to easily send the courses to reviewers who can update in course. Read full review Gamification: Available badges, certificates, and user achievements on training completion. Leadership boards available in the user profile increase competitiveness and motivation among users. Analytics: Org level, departments wise, groups wise, and user-wise in-depth reports with lots of filters. The learning curve at the user level is one great functionality. MS PowerPoint integration with iSpring Learn is a top feature and since most of our users are pretty comfortable with MS PowerPoint, it allows for easy content creation and quizzes. Read full review Cons I'd like to see more variety in the types of interactions available. The ones that exist now (hot spot, drag n' drop, flip cards, etc.) are useful, but it would be nice to have more options without having to build something custom in Storyline to pull over. For example, I'd like a more elaborate sorting activity, customizable drag and drop activity, game options such as crosswords, options that allow user response, and more variety in the quizzing and assessment. The built-in branching scenario feature requires a bit of trial and error. I'd like to see a snapshot, at-a-glance view of the scenario so it easier to see where the branching is, or where its missing. The built-in assessment features are pretty limited - the Knowledge Check block has only multiple choice, multiple response, fill in the blank and basic matching. There is the option to pull in a test bank which is great, but it would be great to have more options built-in without having to develop something more elaborate in Storyline. Read full review I would like to see some different styles of interactions, I feel somewhat limited in what is available. I wish I could edit interactions/role plays/etc. while still moving throughout my PowerPoint. I have to close and reopen the interaction many times, which slows down my process, when I am copying and pasting a lot of materials. The reporting function is pretty underwhelming. I wish it would take the custom surveys and quiz results and present them better in Excel. It takes A LOT of manual effort to really understand the results of the reports. Read full review Likelihood to Renew Articulate 360 is an essential tool in our organisation's workflow. The money that we make through its use, far outweighs the cost of renewing our licenses. Articulate 360 has exposed us to new clients that we may not have otherwise encountered if we did not subscribe to the Articulate services.
David Tait Director | E-Learning Design and Development
Read full review In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.
Read full review Usability I rate the overall usability of Articulate 360 with an 8, because of the many possibilities the software offers me. The software ensures that almost anyone without knowledge of coding can develop an interactive online course in a fairly simple and pleasant way.
Read full review I have no problem using it and it is the same for my students. Anytime I ask them which part is not easy to use, they keep silent and say thank you.
Read full review Reliability and Availability I have to say ALWAYS.
Read full review Support Rating It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
Read full review I can not say enough good about the support. By far the best in the industry. You talk to really people that help. All to often LMS make you leave a message or you must submit a ticket for help. You will not wait more than a day or two for a good response from iSpring.
Read full review In-Person Training We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.
Read full review Online Training As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers
Read full review Implementation Rating It is pretty straight forward and easy to implement is you are already creating eLearning. If you have old courses created in other versions of Articulate I recommend you update them to the new version even though it is not necessary (especially From Storyline3 to 360) but if you don't you may find difficulty opening and keeping things straight
Read full review When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.
Read full review Alternatives Considered Adobe Captivate has a ton of incredible functionality. You're able to fully customize user experiences through interactive elements, buttons, transitions, hiding and activating various elements, and so on. But overall Captivate is insanely difficult for someone new to the tool to learn. Most of what I learned about Captivate, I had to do by trial and error or by watching Paul Wilson's YouTube videos. I find Articulate 360 to be far more intuitive
Read full review iSpring probably had the least functionality of all of them. Ease of use is similar to Skyprep (Tovuti was by far the most complicated), but iSpring did not meet expectations and had constant glitches that could not be fixed by their tech team
Read full review Scalability Really perfect.
Read full review Return on Investment I am an independent user so far so no ROI; however it has clearly made a positive impact on my course as my students love the clear navigation interface and know exactly where to find content. On point to consider is that it has no forum option on its lesson option so this hinders some asynchronous users from interacting with others on the course. Users have expressed many positive feedback from using Articulate 360 which increases productivity and engagement. Read full review Extremely positive. Having such a program motivates our employees to completed courses timely. Having such a program enables us to meet government requirements with ease. Senior Leaders if the organization have been impressed by the results and support the use of the product. Read full review ScreenShots Articulate 360 Screenshots iSpring Learn Screenshots