Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arts People
Score 6.6 out of 10
Small Businesses (1-50 employees)
Since 2006 Arts People has provided software designed exclusively for performing arts, with ticketing, fundraising, marketing, reporting and database CRM tools built in, our affordable pricing options help to ensure that the arts continue to thrive. Serving over 900 arts organizations across the USA and Canada, from theaters and symphonies, to dance, opera and more, each organization inspires us. Our world-class support staff takes the one-on-one time get to know our clients and…N/A
Webex Webinars
Score 8.3 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
Arts PeopleWebex Webinars
Editions & Modules
No answers on this topic
Try Webex Events
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Offerings
Pricing Offerings
Arts PeopleWebex Webinars
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe have a number of pricing options tailored to our clients needs. Our pricing is some of the lowest in the industry with no fees charged for donations made through the system.
More Pricing Information
Features
Arts PeopleWebex Webinars
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Arts People
-
Ratings
Webex Webinars
8.7
44 Ratings
15% above category average
Dashboards00 Ratings8.340 Ratings
Data exportability00 Ratings9.141 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Arts People
-
Ratings
Webex Webinars
8.5
50 Ratings
5% above category average
High quality audio00 Ratings8.750 Ratings
Mobile support00 Ratings8.245 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Arts People
-
Ratings
Webex Webinars
9.3
50 Ratings
12% above category average
Calendar integration00 Ratings9.543 Ratings
Record meetings / events00 Ratings9.349 Ratings
Slideshows00 Ratings9.246 Ratings
Event registration00 Ratings9.346 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Arts People
-
Ratings
Webex Webinars
9.0
47 Ratings
7% above category average
Audience polling00 Ratings9.246 Ratings
Q&A00 Ratings8.744 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Arts People
-
Ratings
Webex Webinars
9.0
46 Ratings
6% above category average
Participant roles & permissions00 Ratings8.846 Ratings
Confidential attendee list00 Ratings9.240 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Arts People
-
Ratings
Webex Webinars
7.7
36 Ratings
3% below category average
Branding options00 Ratings7.234 Ratings
Integration to Marketing Automation00 Ratings8.231 Ratings
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Arts PeopleWebex Webinars
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
ON24
ON24
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arts PeopleWebex Webinars
Likelihood to Recommend
10.0
(1 ratings)
8.5
(51 ratings)
Likelihood to Renew
-
(0 ratings)
7.5
(4 ratings)
Usability
-
(0 ratings)
9.0
(26 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
6.2
(26 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Arts PeopleWebex Webinars
Likelihood to Recommend
Neon One, LLC
Arts People is one of the best business decisions our theatre has ever made. It relieves staff of some of the tedious, time-consuming tasks while increasing the ease of selling tickets and subscriptions. That's our goal--to sell tickets easily, in a user-friendly manner at a reasonable cost. That's what Arts People allows us to do. It works for tiny venues (to greet each guest personally) as well as huge venues (ticket scanning solution). It is less appropriate for a one-time event. An Arts People user should have an ongoing series of events to take advantage of all the features (it even has a membership feature) and the time for training.
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Cisco
I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
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Pros
Neon One, LLC
  • Their customer service is unsurpassed. Sometimes several folks will be working on different aspects of a complicated request, to address all the details. Once things are exactly the way I want it, as in season subscription package sales, a representative checks in to make sure we're satisfied. Only then is the ticket closed.
  • They have a very comprehensive, full featured ticketing system for all types of events and venues. Their dynamic door list is our favorite feature--no static printed door lists for us. That helps us greet each patron with up-to-date information and check them off the list. While my box officers are doing that, I can be at a remote location and see in real time who has arrived. We can make collaborative decisions about, for instance, holding the curtain for a critics arrival or adding a chair for an unexpected guest of a ticket-holder. We can keep a couple of tickets on hold for box officer discretion to address those unforeseen ticket window requests. Great flexibility which allows us to be efficient while giving good customer service to our patrons.
  • Even though the system is full-featured, it is not beyond the skills of those who considers themselves non-technical. Two sessions of training will get a box officer up-and-running. Because there are different levels of access, we don't have to worry about someone changing essential programming while they are checking in patrons.
  • They made their ticket landing page look like our website, so people don't even realize that they have been taken somewhere else. Plus, the patron can easily navigate back to our actual site, seamlessly.
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Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
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Cons
Neon One, LLC
  • Anything I've asked for, I've gotten so I don't see any need for improvement at the moment.
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Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
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Likelihood to Renew
Neon One, LLC
No answers on this topic
Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
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Usability
Neon One, LLC
No answers on this topic
Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
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Reliability and Availability
Neon One, LLC
No answers on this topic
Cisco
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
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Performance
Neon One, LLC
No answers on this topic
Cisco
Fast, reliable, and consistent performance
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Support Rating
Neon One, LLC
No answers on this topic
Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
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Implementation Rating
Neon One, LLC
No answers on this topic
Cisco
The implementation process was fairly simple and straightforward
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Alternatives Considered
Neon One, LLC
  • Eventbrite is better for single, one-time events but isn't as full-featured as Arts People.
  • Brown Paper Tickets is clunky to use and harder to change globally when an event changes or adds shows.
  • Vendini--never used it because when I researched 10 different ticketing companies, they were the least helpful. They didn't listen to our needs, and instead told us what we should have. They were much more expensive than Arts People as well.
  • Constant Contact is truly great as a marketing tool. But their events feature was awkward and the payment method was Paypal. However, since it's integrated with Arts People, we can use Arts People for sales and Constant Contact for marketing.
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Cisco
We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events
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Scalability
Neon One, LLC
No answers on this topic
Cisco
The scalability is really easy
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Return on Investment
Neon One, LLC
  • Positive - Our online vs phone call or in-person sales have increased steadily over the past 4 years since using Arts People. Less labor for us, more sales.
  • Positive - People are buying their tickets earlier than they used to - to reserve a coveted seat in a possible sold-out performance. That makes planning our marketing easier--whether to offer HotTix or special coded offers for shows that have fewer sales.
  • Negative - Some older folks still have problems with redeeming their subscription tickets for individual tickets without our personal assistance. We've been trying to pinpoint what that is--and Arts People helped us make a few adjustments. Sometimes people don't like to log in. That's one of the challenges of an integrated system. If the patron's profile changes in a way that impacts their subscription links, we need to step in. However, the overall time it has saved us in managing subscriptions is immeasurable.
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Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
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