What users are saying about
323 Ratings
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Score 7.8 out of 100
9 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Human Resource Management

    7.5

    Ascentis (discontinued)

    75%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 7/7 features

    Employee demographic data

    7.6
    76%
    137 Ratings
    N/A
    0 Ratings

    Employment history

    7.8
    78%
    140 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.6
    76%
    128 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    7.4
    74%
    126 Ratings
    N/A
    0 Ratings

    Organizational charting

    6.3
    63%
    90 Ratings
    N/A
    0 Ratings

    Organization and location management

    7.9
    79%
    109 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    7.8
    78%
    102 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.3

    Ascentis (discontinued)

    83%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 7/7 features

    Pay calculation

    8.3
    83%
    115 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    7.2
    72%
    62 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    8.2
    82%
    28 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    7.7
    77%
    108 Ratings
    N/A
    0 Ratings

    Direct deposit files

    9.2
    92%
    100 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.5
    85%
    92 Ratings
    N/A
    0 Ratings

    Reimbursement management

    8.8
    88%
    51 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    8.1

    Ascentis (discontinued)

    81%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 3/3 features

    Approval workflow

    8.5
    85%
    99 Ratings
    N/A
    0 Ratings

    Balance details

    7.8
    78%
    99 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    8.0
    80%
    84 Ratings
    N/A
    0 Ratings

    Employee Self Service

    7.9

    Ascentis (discontinued)

    79%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 5/5 features

    View and generate pay and benefit information

    8.2
    82%
    138 Ratings
    N/A
    0 Ratings

    Update personal information

    8.8
    88%
    151 Ratings
    N/A
    0 Ratings

    View company policy documentation

    6.9
    69%
    110 Ratings
    N/A
    0 Ratings

    Employee recognition

    7.1
    71%
    61 Ratings
    N/A
    0 Ratings

    View job history

    8.5
    85%
    108 Ratings
    N/A
    0 Ratings

    Asset Management

    6.0

    Ascentis (discontinued)

    60%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 1/1 features

    Tracking of all physical assets

    6.0
    60%
    33 Ratings
    N/A
    0 Ratings

    HR Reporting

    6.6

    Ascentis (discontinued)

    66%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 3/3 features

    Report builder

    6.5
    65%
    144 Ratings
    N/A
    0 Ratings

    Pre-built reports

    7.3
    73%
    142 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    6.0
    60%
    73 Ratings
    N/A
    0 Ratings

    Onboarding

    6.3

    Ascentis (discontinued)

    63%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 2/2 features

    New hire portal

    6.4
    64%
    98 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    6.1
    61%
    76 Ratings
    N/A
    0 Ratings

    Performance and Goals

    7.0

    Ascentis (discontinued)

    70%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 4/4 features

    Corporate goal setting

    6.5
    65%
    43 Ratings
    N/A
    0 Ratings

    Individual goal setting

    7.5
    75%
    53 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    7.1
    71%
    38 Ratings
    N/A
    0 Ratings

    Performance tracking

    7.0
    70%
    50 Ratings
    N/A
    0 Ratings

    Performance Management

    6.4

    Ascentis (discontinued)

    64%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 5/5 features

    Performance plans

    6.2
    62%
    59 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    6.3
    63%
    50 Ratings
    N/A
    0 Ratings

    Review status tracking

    6.7
    67%
    57 Ratings
    N/A
    0 Ratings

    Review reminders

    7.0
    70%
    55 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    5.9
    59%
    50 Ratings
    N/A
    0 Ratings

    Succession Planning

    6.0

    Ascentis (discontinued)

    60%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 4/4 features

    Create succession plans/pools

    6.4
    64%
    21 Ratings
    N/A
    0 Ratings

    Candidate ranking

    6.4
    64%
    21 Ratings
    N/A
    0 Ratings

    Candidate search

    5.3
    53%
    27 Ratings
    N/A
    0 Ratings

    Candidate development

    6.0
    60%
    23 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    6.4

    Ascentis (discontinued)

    64%

    NEOGOV Insight

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 7/7 features

    Job Requisition Management

    6.7
    67%
    85 Ratings
    N/A
    0 Ratings

    Company Website Posting

    6.5
    65%
    79 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    6.5
    65%
    59 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    6.5
    65%
    71 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    6.5
    65%
    57 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    6.4
    64%
    83 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    5.6
    56%
    69 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • NEOGOV Insight is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.6

    Ascentis (discontinued)

    76%
    164 Ratings
    8.0

    NEOGOV Insight

    80%
    1 Rating

    Likelihood to Renew

    6.3

    Ascentis (discontinued)

    63%
    12 Ratings

    NEOGOV Insight

    N/A
    0 Ratings

    Usability

    7.5

    Ascentis (discontinued)

    75%
    44 Ratings

    NEOGOV Insight

    N/A
    0 Ratings

    Availability

    6.5

    Ascentis (discontinued)

    65%
    7 Ratings

    NEOGOV Insight

    N/A
    0 Ratings

    Performance

    6.9

    Ascentis (discontinued)

    69%
    5 Ratings

    NEOGOV Insight

    N/A
    0 Ratings

    Support Rating

    8.1

    Ascentis (discontinued)

    81%
    252 Ratings

    NEOGOV Insight

    N/A
    0 Ratings

    In-Person Training

    8.0

    Ascentis (discontinued)

    80%
    1 Rating

    NEOGOV Insight

    N/A
    0 Ratings

    Online Training

    8.2

    Ascentis (discontinued)

    82%
    4 Ratings

    NEOGOV Insight

    N/A
    0 Ratings

    Implementation Rating

    8.2

    Ascentis (discontinued)

    82%
    8 Ratings

    NEOGOV Insight

    N/A
    0 Ratings

    Product Scalability

    6.4

    Ascentis (discontinued)

    64%
    4 Ratings

    NEOGOV Insight

    N/A
    0 Ratings

    Likelihood to Recommend

    Ascentis (discontinued)

    In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    This application is well suited for tracking customer sales activity on a daily basis. This helps me to stay organized and to better implement my weekly sales plan and strategies. I would definitely recommend Insight for use in the pharmaceutical sales arena.
    Anonymous | TrustRadius Reviewer

    Pros

    Ascentis (discontinued)

    • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
    • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
    • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    • Route Builder
    • Planner
    • Reports
    • Simple Interface
    Anonymous | TrustRadius Reviewer

    Cons

    Ascentis (discontinued)

    • Updating the system so it is one platform and not two.
    • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
    • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
    • When something is broken, quicker turn time on fixing the issue.
    • System needs updates to support AAP reporting.
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    • More recognizable sign field
    • Better design
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Ascentis (discontinued)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    NEOGOV Insight

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required

    Starting Price

    Likelihood to Renew

    Ascentis (discontinued)

    Ascentis (discontinued) 6.3
    Based on 12 answers
    This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
    Kelly C. Neill, SPHR | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    Usability

    Ascentis (discontinued)

    Ascentis (discontinued) 7.5
    Based on 44 answers
    I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Ascentis (discontinued)

    Ascentis (discontinued) 6.5
    Based on 7 answers
    They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    Performance

    Ascentis (discontinued)

    Ascentis (discontinued) 6.9
    Based on 5 answers
    Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Ascentis (discontinued)

    Ascentis (discontinued) 8.1
    Based on 252 answers
    Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    In-Person Training

    Ascentis (discontinued)

    Ascentis (discontinued) 8.0
    Based on 1 answer
    First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
    Jennifer Steffens | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    Online Training

    Ascentis (discontinued)

    Ascentis (discontinued) 8.2
    Based on 4 answers
    Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
    Jennifer Steffens | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Ascentis (discontinued)

    Ascentis (discontinued) 8.2
    Based on 8 answers
    It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
    Mary Meadows | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Ascentis (discontinued)

    Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    No answers on this topic

    Scalability

    Ascentis (discontinued)

    Ascentis (discontinued) 6.4
    Based on 4 answers
    Large acquisition would be very complicated, seems more appropriate for companies under 100
    Christina Miyamoto, PHR® | TrustRadius Reviewer

    NEOGOV Insight

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Ascentis (discontinued)

    • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
    • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
    • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
    • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
    Anonymous | TrustRadius Reviewer

    NEOGOV Insight

    • Simple Interface
    • User friendly
    • Organization
    Anonymous | TrustRadius Reviewer

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