Item: Ascentis (discontinued)
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Ascentis across our company as our HRIS. We (in HR) are completely paperless, and were able to do so because of the Ascentis system! We were the first "group" in our organization to complete this task, and the ease of scanning and saving documents in Ascentis took time but wasn't difficult. We now have employees scan and save documents in the system as well. We use TimeKeeper and Recruiting, and now complete our Open Enrollment in the system too.

Pros and Cons

Ascentis is VERY user friendly! I conduct all New Hire orientations, and make sure our new employees are familiar and comfortable with the system. Rarely do I get a call back with questions.
The Ascentis Support Team is always very prompt and helpful when we have questions. We usually get a response and get our problem or questions resolved within the day.
We LOVE the homepage and widget function. We communicate all important info. on the homepage, and have included countdown widgets, links, etc. The homepage is a very easy set-up, and allows employees to utilize in place of a newsletter, etc.
The new reporting system is amazing and very easy to use! Makes running quick analysis reports a breeze!

It would be great if on the new platform, you could look up employees by hire date, as we used to use that function all the time on the old desktop.
Some of our new hires have had issues uploading an employee photo during the onboarding process - maybe a bit of user error, but it does seem to puzzle them - maybe a way (I'm not sure if there is one) to make this easier?

Return on Investment

HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Alternatives Considered

Paycor and BambooHR

Cost was in line with other systems, but we liked the customer service, and the feel of the product (based on what we also thought out employees would find easiest to use)

Support Rating

We always get fast, helpful and friendly support - even when asking "dumb" questions!

Key Insights

Do you think Ascentis (discontinued) delivers good value for the price?

Yes

Are you happy with Ascentis (discontinued)'s feature set?

Yes

Did Ascentis (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Ascentis (discontinued) go as expected?

Yes

Would you buy Ascentis (discontinued) again?

Yes

Other Software Used

Shared Contacts for Gmail, Whip Around, Google Backup and Sync

Usability

Employees and Management all love this product, as the ease of use is great! The app makes it very user friendly, as things can be done from cell phones anywhere at any time! Our Field Service Technicians love that they can clock in and out, etc., from any location, and that their time can be approved accordingly.

Likelihood to Recommend

Ascentis is a wonderful tool ... I don't have anything to say that isn't favorable? I have recommended it to several friends as the capabilities are fantastic, and I love how it's always improving, etc.! The App is amazing and has proved to be very beneficial to our employees!

Ascentis = BEST HRIS System Around!

Overall Satisfaction with Ascentis