Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.
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UZIO
Score 9.4 out of 10
Small Businesses (1-50 employees)
UZIO is a cloud-based HR, payroll and benefits management software and services purpose-built for these small and mid-sized businesses. UZIO aspires to eliminate losses because of manual entries. With a few clicks, users get access to delineated payroll reporting to stay-on-the-top of compliance needs. UZIO's platform currently includes native AI Agent Services and AI Copilot, Payroll, Tax Admin, HR + HR Compliance, Time + Scheduling, AI Expense Management, and Benefits…
$30
per month + $13 per employee, per month
Pricing
Ascentis (discontinued)
UZIO
Editions & Modules
No answers on this topic
UZIO Core
$30
per month $13 / employee / month
UZIO Essential
$50
per month $22 / employee / month
UZIO Premium
$80
per month $27 / employee / month
Offerings
Pricing Offerings
Ascentis (discontinued)
UZIO
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Addons Include: Time Management $4.50 PEPM
Expenses $3.00 PEPM
Benefits Administration $4.50 PEPM
401k $2.00 PEPM
AI Agent Services $12.00 PEPM UZIO AI Agents available and working 24/7
1099 Contractors$6.50(no tax and no HRIS)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
UZIO is one of the best HRIS systems I have used over my career. What sets them apart, in my opinion, is the ability to quickly fix or add things because they have actual engineers. Other HRIS systems are just duplicates of other systems that require a lengthy process to correct anything and are much more cumbersome. UZIO is use-friendly.
Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Updating the system so it is one platform and not two.
Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
When something is broken, quicker turn time on fixing the issue.
We have a shift that crosses midnight and the system resets OT calculation when it becomes a new day, but in CA OT is calculated on hours worked and doesn’t split a shift at midnight for OT purposes. So far they have been unable to address this as it's not an issue in other states.
Holiday Pay has been an issue because of our policy - too many changing variables to create a process. Unfortunately, you cannot adjust holiday pay on the employee's timesheet. That would be the simplest solution but so far that hasn't happened.
Non-US Citizen beneficiary. This is not an option when electing benefits. Not a big deal unless you have employees with families abroad. We had one and we created a work around.
Everything has to be downloaded. You cannot click on an employee's pay stub (for example) and view it within UZIO. It must be downloaded to your computer. Not a big deal - just takes more time and more files to delete on your computer.
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
To have payroll, HR functions, and scheduling all in one place has truly been a game changer. Even with us only having started using UZIO since February, it’s been so easy to pick up and go for management and our employees. I truly couldn’t recommend UZIO enough. 10 out of 10
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
UZIO has a much smoother/easier workflow for benefits setup and management. The system is extremely user friendly and the platform is clean and easy to read. UZIO listens to client feedback and uses that information to improve the system and make it work better for users.
HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
