What users are saying about
Top Rated
228 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 228 reviews and ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 52 reviews and ratings
Attribute Ratings
- AT Internet is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Matomo Analytics is rated higher in 3 areas: Likelihood to Renew, Usability, Implementation Rating
Likelihood to Recommend

7.9
AT Internet
79%
121 Ratings

6.7
Matomo Analytics
67%
22 Ratings
Likelihood to Renew

8.0
AT Internet
80%
18 Ratings

8.7
Matomo Analytics
87%
13 Ratings
Usability

8.3
AT Internet
83%
8 Ratings

9.0
Matomo Analytics
90%
3 Ratings
Availability

9.5
AT Internet
95%
9 Ratings

Matomo Analytics
N/A
0 Ratings
Performance

9.0
AT Internet
90%
1 Rating

Matomo Analytics
N/A
0 Ratings
Support Rating

8.5
AT Internet
85%
164 Ratings

7.3
Matomo Analytics
73%
6 Ratings
In-Person Training

5.0
AT Internet
50%
1 Rating

Matomo Analytics
N/A
0 Ratings
Implementation Rating

8.0
AT Internet
80%
1 Rating

9.0
Matomo Analytics
90%
2 Ratings
Product Scalability

8.0
AT Internet
80%
1 Rating

Matomo Analytics
N/A
0 Ratings
Likelihood to Recommend
AT Internet
When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013.Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
Senior Manager Communication Infrastructure & Technology
Voith GroupMechanical Or Industrial Engineering, 10,001+ employees
Matomo Analytics
Matomo is a full-fledged website tracking and analytics tool. It offers everything and then a bit more that GA has to offer. I cannot conceive of any situation where this programme would be "less appropriate". You can use it for each and every website and do well with it. The data it provides includes everything you could wish for (country, IP, new user or not, actions taken, goals achieved etc.)
Teamleader Marketing
SANHA GmbH & Co. KGBuilding Materials, 501-1000 employees
Pros
AT Internet
- A very strong, supportive team who are keen to develop the relationship and deliver business value
- Excellent 'real-time' data availability through rapid data processing
- Powerful tools for analysing content consumption and usage patterns
- A range of API options to deliver data in the format required
- A process of continuous evolution in the data tools provided
Digital Audience Research Officer
RTEMedia Production, 1001-5000 employees
Matomo Analytics
- One of Piwik's strengths is the provision of customizable widgets for different bits of analytics data. The ability to add and remove them, change dates and more makes this a flexible way to visualize data.
- The visitor log section is also rich, providing date, keywords, actions and more in a single table, which makes it easy to identify your most effective content.
- And the visitor actions table includes both bounce rate and time on site, so you can quickly tell which pages have the most engagement.
- Data display is a strength for Piwik, as you have access to overview charts while simultaneously being able to drill deeper.
Professional blogger, writer, journalist
Sharon Hurley Hall, WriterWriting and Editing, 1-10 employees
Cons
AT Internet
- Integrations with outside vendors: there are many ways to integrate data from outside vendors, however you can't display this information in every application unless you create a custom field, which can sometimes be limiting.
- Access rights: there are two places to assign access rights and each place has slightly different functionality. You can get really granular with what each person has access to, but it is easy to miss a check box and have to go back and correct it.
- Visualizations across applications: there are some really cool visualizations in the oldest application they support that includes predictive traffic estimates, automatic multi-period variations, etc., that aren't available yet in the newer applications.

Verified User
Director in Marketing
Computer Software Company, 501-1000 employeesMatomo Analytics
- From a user security standpoint it would be useful to provide users the ability to have two-factor authentication. While stats data is not necessarily sensitive in aggregate, some users may feel that certain portions need to be more secure.
- It would be nice if there was a tighter integration with the Google search/referrer API so that "keyword not defined" would be replaced more often with the actual keyword that is being used to send a visitor to a site.
- An easier branding method, maybe in the form of an API function set, that pulled branding URLs from a set of database fields would be great as well.

Verified User
Engineer in Information Technology
Higher Education Company, 201-500 employeesPricing Details
AT Internet
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$430
Starting Price
$0 per server calls consumption
AT Internet Editions & Modules
Edition
Business | $4301 |
---|---|
Premium | Contact us1 |
- per server calls consumption
Additional Pricing Details
Our different options are designed to scale and adapt to your needs : BUSINESS : Starting at 355€/MONTH No obligation Try for 1 month, for free! PREMIUM : Contact us for pricing details Free Trial: Available. Pricing model: Subscription https://www.atinternet.com/en/pricing/Matomo Analytics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0
Matomo Analytics Editions & Modules
On-premise Edition
Free download (open source) | $0 |
---|---|
Content Optimization Bundle | $5792 |
Growth Bundle | $1,1492 |
Premium Bundle | $1,4992 |
Email Support Subscription | $2,0902 |
- none
- per installation
SaaS Edition
Essential | $91 |
---|---|
Business | $291 |
Enterprise | $1992 |
Free 30 day trial | $03 |
- number of pageviews (monthly traffic)
- your requirements and monthly traffic
- limited to 30 days
Additional Pricing Details
On-premise Edition is free to download and install on one's own servers.Likelihood to Renew
AT Internet
AT Internet 8.0
Based on 18 answers
I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesMatomo Analytics
Matomo Analytics 8.7
Based on 13 answers
At this point, there is not a single conceivable reason as to why we would not renew and continue to use Piwik Analytics. Especially since it is a free program and open source. The product will only get better over time as more people look into it and donate to cause so that development can continue.
Marketing Specialist - Marketing Technologist
Critical Business Analysis, IncComputer Software, 11-50 employees
Usability
AT Internet
AT Internet 8.3
Based on 8 answers
Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesMatomo Analytics
Matomo Analytics 9.0
Based on 3 answers
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
Inhaber
Schaper SoftwareInformation Technology and Services, 1-10 employees
Reliability and Availability
AT Internet
AT Internet 9.5
Based on 9 answers
I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.
Head of Analytics
Le MondeNewspapers, 501-1000 employees
Matomo Analytics
No score
No answers yet
No answers on this topic
Performance
AT Internet
AT Internet 9.0
Based on 1 answer
All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesMatomo Analytics
No score
No answers yet
No answers on this topic
Support Rating
AT Internet
AT Internet 8.5
Based on 164 answers
I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.

Verified User
Analyst in Social Media
Online Media Company, 5001-10,000 employeesMatomo Analytics
Matomo Analytics 7.3
Based on 6 answers
The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.
Business Intelligence Analyst
Mondia GroupTelecommunications, 201-500 employees
In-Person Training
AT Internet
AT Internet 5.0
Based on 1 answer
The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesMatomo Analytics
No score
No answers yet
No answers on this topic
Online Training
AT Internet
No online training

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesMatomo Analytics
No answers on this topic
Implementation Rating
AT Internet
AT Internet 8.0
Based on 1 answer
The support team helps us to implement AT Internet.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesMatomo Analytics
Matomo Analytics 9.0
Based on 2 answers
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Director of IT & Web Development
Resource Branding & DesignMarketing and Advertising, 1-10 employees
Alternatives Considered
AT Internet
AT Internet shows a deep understanding of our business objectives and provide us with ideas on how to solve them. They grant us enough time to try their tools and to be sure the tools are helpful. The data we've got in the Analyzer was manually checked and it was completely correct. Their roadmap was clean and aligned with our strategy
Digital Director of Business Products
РБКMedia Production, 1001-5000 employees
Matomo Analytics
With Matomo Analytics you have total control of your platform, whereas with Google Analytics you never know how they'll be using your data. Being an open source platform allows you to build plugins and themes for this great platform. Some of the users have already build some plugins freely available and some are commercial.
CTO
Maila NetworksComputer & Network Security, 11-50 employees
Scalability
AT Internet
AT Internet 8.0
Based on 1 answer
Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesMatomo Analytics
No score
No answers yet
No answers on this topic
Return on Investment
AT Internet
- Unfortunately, I do not have precise results to give, but the statistics provided by AT Internet make it possible to carry out in-depth analyses and to make good decisions.
- You just have to know how to find the information and interpret it.

Verified User
Project Manager in Marketing
Media Production Company, 1001-5000 employeesMatomo Analytics
- We can see the analytics of our web applications and thus having the insight of the systems' behavior.
- It helps in improving the performance and scalability of our web application.
- It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
- A cost-effective tool, since it is free.
Senior Software Development Manager
eSiliconSemiconductors, 501-1000 employees