What users are saying about
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 2.7 out of 100
Based on 13 reviews and ratings
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 59 reviews and ratings
Feature Set Ratings
- RingCentral Meetings ranks higher in 1 feature set: Performance & Compatibility of Online Events Software
Performance & Compatibility of Online Events Software
6.0
AT&T Office@Hand
60%
8.4
RingCentral Meetings
84%
RingCentral Meetings ranks higher in 4/4 features
RingCentral Meetings ranks higher in 4/4 features
High quality audio
6.0
60%
1 Rating
8.7
87%
18 Ratings
High quality video
N/A
0 Ratings
8.8
88%
18 Ratings
Low bandwidth requirements
N/A
0 Ratings
8.2
82%
17 Ratings
Mobile support
N/A
0 Ratings
7.9
79%
16 Ratings
Screen Sharing
AT&T Office@Hand
Feature Set Not Supported
N/A
8.4
RingCentral Meetings
84%
RingCentral Meetings ranks higher in 2/2 features
RingCentral Meetings ranks higher in 2/2 features
Desktop sharing
N/A
0 Ratings
9.0
90%
18 Ratings
Whiteboards
N/A
0 Ratings
7.9
79%
14 Ratings
Online Meetings / Events
AT&T Office@Hand
Feature Set Not Supported
N/A
7.6
RingCentral Meetings
76%
RingCentral Meetings ranks higher in 5/5 features
RingCentral Meetings ranks higher in 5/5 features
Calendar integration
N/A
0 Ratings
7.4
74%
17 Ratings
Meeting initiation
N/A
0 Ratings
7.7
77%
18 Ratings
Integrates with social media
N/A
0 Ratings
6.7
67%
8 Ratings
Record meetings / events
N/A
0 Ratings
8.6
86%
16 Ratings
Slideshows
N/A
0 Ratings
8.0
80%
10 Ratings
Online Events Collaboration
AT&T Office@Hand
Feature Set Not Supported
N/A
8.7
RingCentral Meetings
87%
RingCentral Meetings ranks higher in 3/3 features
RingCentral Meetings ranks higher in 3/3 features
Live chat
N/A
0 Ratings
8.8
88%
16 Ratings
Audience polling
N/A
0 Ratings
8.6
86%
8 Ratings
Q&A
N/A
0 Ratings
8.7
87%
7 Ratings
Online Events Security
AT&T Office@Hand
Feature Set Not Supported
N/A
8.6
RingCentral Meetings
86%
RingCentral Meetings ranks higher in 3/3 features
RingCentral Meetings ranks higher in 3/3 features
User authentication
N/A
0 Ratings
8.6
86%
13 Ratings
Participant roles & permissions
N/A
0 Ratings
8.3
83%
15 Ratings
Confidential attendee list
N/A
0 Ratings
8.9
89%
10 Ratings
Attribute Ratings
- RingCentral Meetings is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
1.0
AT&T Office@Hand
10%
2 Ratings
7.3
RingCentral Meetings
73%
18 Ratings
Likelihood to Renew
AT&T Office@Hand
N/A
0 Ratings
10.0
RingCentral Meetings
100%
2 Ratings
Usability
AT&T Office@Hand
N/A
0 Ratings
8.1
RingCentral Meetings
81%
12 Ratings
Support Rating
AT&T Office@Hand
N/A
0 Ratings
7.8
RingCentral Meetings
78%
11 Ratings
Likelihood to Recommend
AT&T Office@Hand
If I could rate AT&T Office at Hand less than zero I would. Billing is a mystery. Forget about trying to manage your account through an online login. It took me WEEKS to even get one setup, and that required assistance from my original sales rep (whom we've never met.) Since we've been using this service, I get 2 emails a week from other AT&T sales reps trying to sell me the same service I've already bought. As an administrator and a user of the services we get from AT&T, I have to keep up with FOUR logins: My user login for my softphone My admin login to manage other softphone users My login to pay for our internet service to our office location My login to see invoices and manage the billing for Office at Hand -- THIS LOGIN HAS NEVER WORKED ONE SINGLE TIME When I've tried to call the number listed on my paper bill, I get routed to non-English speakers who have hung up on me 3 times. It would be convenient if I could set up automatic billing for Office At Hand online, but since the login never works, that's impossible. Also, now I don't trust anything about the system to give them my credit card or a bank routing number. My next bill is due in less than 10 days, and I still don't have the paper bill in my hand to reference the (always changing) amount so I can mail the check-in time. STAY AWAY. THIS SERVICE IS EXTREMELY DIFFICULT TO MANAGE. Sign up for Office At Hand if you want to waste HOURS doing simple tasks....like trying to pay your bill.
owner / president
FatCat Strategies, LLCMarketing & Advertising, 1-10 employees
RingCentral Meetings
I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
Founder & CEO
3Bug MediaMarketing and Advertising, 1-10 employees
Pros
AT&T Office@Hand
- [I think] they do nothing well.
- They do not respond timely, and they fix very few issues.
- I had to go out and hire an IT person just so he could do their job for them.
- They could not even port our numbers correctly.
- They lost two of my numbers.
- I have lost thousands of dollars in business because of them.
Manager
Hanna DistributingTransportation/Trucking/Railroad, 51-200 employees
RingCentral Meetings
- Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
- Being able to mute and turn off cameras when necessary is a nice feature too.
- Switching from the computer to the cell phone when on the go is a nice benefit.
Financial accountant
Great North BankBanking, 11-50 employees
Cons
AT&T Office@Hand
- Customer service is NON EXISTENT
- Setup was PAINFUL
- Online account access is horrible, and most of the time doesn't work
- As an admin of the system, I require 4 different logins to manage it
- We've been on the system for 5 months, and I have NEVER been able to pay my bill online
- Online account management just doesn't exists
owner / president
FatCat Strategies, LLCMarketing & Advertising, 1-10 employees
RingCentral Meetings
- Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
- Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
- Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting

Verified User
Executive in Sales
Retail Company, 1-10 employeesPricing Details
AT&T Office@Hand
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—AT&T Office@Hand Editions & Modules
—
Additional Pricing Details
—RingCentral Meetings
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$19.99 Per Month Per User
RingCentral Meetings Editions & Modules
Edition
Meetings | $19.991 |
---|
- Per Month Per User
Additional Pricing Details
—Likelihood to Renew
AT&T Office@Hand
No score
No answers yet
No answers on this topic
RingCentral Meetings
RingCentral Meetings 10.0
Based on 2 answers
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Senior IT Support Technician
Global Financial Credit, LLCFinancial Services, 51-200 employees
Usability
AT&T Office@Hand
No score
No answers yet
No answers on this topic
RingCentral Meetings
RingCentral Meetings 8.1
Based on 12 answers
The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.

Verified User
Professional in Information Technology
Food Production Company, 201-500 employeesSupport Rating
AT&T Office@Hand
No score
No answers yet
No answers on this topic
RingCentral Meetings
RingCentral Meetings 7.8
Based on 11 answers
RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
Software Engineer
CivicaInformation Technology & Services, 5001-10,000 employees
Alternatives Considered
AT&T Office@Hand
Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
Manager
Hanna DistributingTransportation/Trucking/Railroad, 51-200 employees
RingCentral Meetings
As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.

Verified User
C-Level Executive in Information Technology
Computer Software Company, 51-200 employeesReturn on Investment
AT&T Office@Hand
- I wish I had never switched from my local VOIP phone provider
- Office at Hand is a mistake I wish I'd never made
owner / president
FatCat Strategies, LLCMarketing & Advertising, 1-10 employees
RingCentral Meetings
- It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
- It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employees