What users are saying about
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Top Rated
320 Ratings
6 Ratings
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Score 9.3 out of 100

UKG Ready

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Top Rated
320 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Human Resource Management

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.5
    85%
    130 Ratings

    Employment history

    N/A
    0 Ratings
    7.7
    77%
    126 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.6
    76%
    124 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.2
    72%
    116 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.5
    65%
    93 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.1
    71%
    113 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    7.3
    73%
    92 Ratings

    Payroll Management

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    7.9

    UKG Ready

    79%
    UKG Ready ranks higher in 6/6 features

    Pay calculation

    N/A
    0 Ratings
    8.2
    82%
    135 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    7.7
    77%
    82 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.9
    79%
    44 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.0
    80%
    103 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.6
    86%
    105 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.2
    72%
    99 Ratings

    Leave and Attendance Management

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.6
    76%
    120 Ratings

    Balance details

    N/A
    0 Ratings
    7.5
    75%
    127 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.1
    71%
    110 Ratings

    Employee Self Service

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    7.9

    UKG Ready

    79%
    UKG Ready ranks higher in 4/4 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.3
    83%
    121 Ratings

    Update personal information

    N/A
    0 Ratings
    8.3
    83%
    126 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.7
    77%
    103 Ratings

    View job history

    N/A
    0 Ratings
    7.4
    74%
    105 Ratings

    Asset Management

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    7.1

    UKG Ready

    71%
    UKG Ready ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.1
    71%
    51 Ratings

    HR Reporting

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    7.6

    UKG Ready

    76%
    UKG Ready ranks higher in 2/2 features

    Report builder

    N/A
    0 Ratings
    7.7
    77%
    136 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.5
    75%
    136 Ratings

    Onboarding

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    6.6

    UKG Ready

    66%
    UKG Ready ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    6.8
    68%
    89 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.4
    64%
    71 Ratings

    Performance and Goals

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    6.4

    UKG Ready

    64%
    UKG Ready ranks higher in 2/2 features

    Individual goal setting

    N/A
    0 Ratings
    6.4
    64%
    45 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.5
    65%
    51 Ratings

    Performance Management

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    7.1

    UKG Ready

    71%
    UKG Ready ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.0
    70%
    60 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    6.9
    69%
    55 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.3
    73%
    60 Ratings

    Review reminders

    N/A
    0 Ratings
    7.7
    77%
    62 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    6.8
    68%
    48 Ratings

    Succession Planning

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    5.2

    UKG Ready

    52%
    UKG Ready ranks higher in 1/1 features

    Create succession plans/pools

    N/A
    0 Ratings
    5.2
    52%
    18 Ratings

    Recruiting / ATS

    AT&T Workforce Manager

    Feature Set Not Supported
    N/A
    7.1

    UKG Ready

    71%
    UKG Ready ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.2
    72%
    59 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.4
    74%
    59 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.6
    66%
    43 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.2
    72%
    42 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    6.9
    69%
    46 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.9
    69%
    62 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.7
    77%
    66 Ratings

    Attribute Ratings

    • AT&T Workforce Manager is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • UKG Ready is rated higher in 1 area: Usability

    Likelihood to Recommend

    9.1

    AT&T Workforce Manager

    91%
    3 Ratings
    7.8

    UKG Ready

    78%
    169 Ratings

    Likelihood to Renew

    AT&T Workforce Manager

    N/A
    0 Ratings
    9.3

    UKG Ready

    93%
    12 Ratings

    Usability

    5.0

    AT&T Workforce Manager

    50%
    1 Rating
    7.9

    UKG Ready

    79%
    48 Ratings

    Availability

    AT&T Workforce Manager

    N/A
    0 Ratings
    9.5

    UKG Ready

    95%
    4 Ratings

    Performance

    AT&T Workforce Manager

    N/A
    0 Ratings
    9.2

    UKG Ready

    92%
    14 Ratings

    Support Rating

    9.2

    AT&T Workforce Manager

    92%
    3 Ratings
    7.7

    UKG Ready

    77%
    124 Ratings

    In-Person Training

    AT&T Workforce Manager

    N/A
    0 Ratings
    7.7

    UKG Ready

    77%
    2 Ratings

    Online Training

    AT&T Workforce Manager

    N/A
    0 Ratings
    8.0

    UKG Ready

    80%
    3 Ratings

    Implementation Rating

    AT&T Workforce Manager

    N/A
    0 Ratings
    6.9

    UKG Ready

    69%
    11 Ratings

    Product Scalability

    AT&T Workforce Manager

    N/A
    0 Ratings
    9.5

    UKG Ready

    95%
    2 Ratings

    Likelihood to Recommend

    AT&T Workforce Manager

    AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
    Tammy Gutierrez | TrustRadius Reviewer

    UKG Ready

    UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
    Lexi Papastamos, aPHR | TrustRadius Reviewer

    Pros

    AT&T Workforce Manager

    • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
    • Intelligent tracking provides a location any time a user is moving or performs any action.
    • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
    Anonymous | TrustRadius Reviewer

    UKG Ready

    • Streamlines the process between HR and payroll. Each team can quickly see and share information.
    • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
    • Appearance -The system is easy to use and attractive for users.
    • The payroll process specifically is very well laid out.
    • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
    Anonymous | TrustRadius Reviewer

    Cons

    AT&T Workforce Manager

    • It would not integrate with our business forms.
    • No contact data base
    • No inventory tracking
    Tammy Gutierrez | TrustRadius Reviewer

    UKG Ready

    • Recruitment module is clunky for hiring managers, people who are not administrators.
    • Some of the setups don't make sense when administering - for example managing multiple pay rates.
    • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
    Sara Tilkens | TrustRadius Reviewer

    Pricing Details

    AT&T Workforce Manager

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    UKG Ready

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Likelihood to Renew

    AT&T Workforce Manager

    No score
    No answers yet
    No answers on this topic

    UKG Ready

    UKG Ready 9.3
    Based on 12 answers
    We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
    Mike Tynes | TrustRadius Reviewer

    Usability

    AT&T Workforce Manager

    AT&T Workforce Manager 5.0
    Based on 1 answer
    AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
    Tammy Gutierrez | TrustRadius Reviewer

    UKG Ready

    UKG Ready 7.9
    Based on 48 answers
    The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
    Sandy Weiland | TrustRadius Reviewer

    Reliability and Availability

    AT&T Workforce Manager

    No score
    No answers yet
    No answers on this topic

    UKG Ready

    UKG Ready 9.5
    Based on 4 answers
    The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
    Aaron Ward | TrustRadius Reviewer

    Performance

    AT&T Workforce Manager

    No score
    No answers yet
    No answers on this topic

    UKG Ready

    UKG Ready 9.2
    Based on 14 answers
    We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
    Mary Quade | TrustRadius Reviewer

    Support Rating

    AT&T Workforce Manager

    AT&T Workforce Manager 9.2
    Based on 3 answers
    The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
    Anonymous | TrustRadius Reviewer

    UKG Ready

    UKG Ready 7.7
    Based on 124 answers
    If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    AT&T Workforce Manager

    No score
    No answers yet
    No answers on this topic

    UKG Ready

    UKG Ready 7.7
    Based on 2 answers
    Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
    Aaron Ward | TrustRadius Reviewer

    Online Training

    AT&T Workforce Manager

    No score
    No answers yet
    No answers on this topic

    UKG Ready

    UKG Ready 8.0
    Based on 3 answers
    Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
    Aaron Ward | TrustRadius Reviewer

    Implementation Rating

    AT&T Workforce Manager

    No score
    No answers yet
    No answers on this topic

    UKG Ready

    UKG Ready 6.9
    Based on 11 answers
    Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    AT&T Workforce Manager

    AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
    Tammy Gutierrez | TrustRadius Reviewer

    UKG Ready

    Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
    Troy Valenzuela | TrustRadius Reviewer

    Scalability

    AT&T Workforce Manager

    No score
    No answers yet
    No answers on this topic

    UKG Ready

    UKG Ready 9.5
    Based on 2 answers
    Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
    Aaron Ward | TrustRadius Reviewer

    Return on Investment

    AT&T Workforce Manager

    • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
    Anonymous | TrustRadius Reviewer

    UKG Ready

    • Positive: We have had better reporting with UKG Ready.
    • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
    • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
    • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
    • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
    • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
    Jennifer O'Brien | TrustRadius Reviewer

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