What users are saying about
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Top Rated
285 Ratings
5 Ratings
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Score 7.6 out of 100

UKG Ready

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Top Rated
285 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

AT&T Workforce Manager

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Tammy Gutierrez | TrustRadius Reviewer

UKG Ready

I feel UKG Ready is for a larger business that wants the customization and is ever-changing. There are many reports and options that will help a larger business plus numbers, etc.. I honestly feel like smaller business, 25 or less, really wouldn't benefits much from this software.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

AT&T Workforce Manager
UKG Ready
7.3
Employee demographic data
AT&T Workforce Manager
UKG Ready
8.5
Employment history
AT&T Workforce Manager
UKG Ready
7.5
Job profiles and administration
AT&T Workforce Manager
UKG Ready
7.5
Workflow for transfers, promotions, pay raises, etc.
AT&T Workforce Manager
UKG Ready
7.1
Organizational charting
AT&T Workforce Manager
UKG Ready
6.5
Organization and location management
AT&T Workforce Manager
UKG Ready
6.7
Compliance data (COBRA, OSHA, etc.)
AT&T Workforce Manager
UKG Ready
7.1

Payroll Management

AT&T Workforce Manager
UKG Ready
8.1
Pay calculation
AT&T Workforce Manager
UKG Ready
8.3
Support for external payroll vendors
AT&T Workforce Manager
UKG Ready
7.8
Off-cycle/On-Demand payment
AT&T Workforce Manager
UKG Ready
8.4
Benefit plan administration
AT&T Workforce Manager
UKG Ready
7.8
Direct deposit files
AT&T Workforce Manager
UKG Ready
8.7
Salary revision and increment management
AT&T Workforce Manager
UKG Ready
7.4

Leave and Attendance Management

AT&T Workforce Manager
UKG Ready
7.5
Approval workflow
AT&T Workforce Manager
UKG Ready
7.6
Balance details
AT&T Workforce Manager
UKG Ready
7.5
Annual carry-forward and encashment
AT&T Workforce Manager
UKG Ready
7.3

Employee Self Service

AT&T Workforce Manager
UKG Ready
7.9
View and generate pay and benefit information
AT&T Workforce Manager
UKG Ready
8.2
Update personal information
AT&T Workforce Manager
UKG Ready
8.4
View company policy documentation
AT&T Workforce Manager
UKG Ready
7.7
View job history
AT&T Workforce Manager
UKG Ready
7.5

Asset Management

AT&T Workforce Manager
UKG Ready
7.1
Tracking of all physical assets
AT&T Workforce Manager
UKG Ready
7.1

HR Reporting

AT&T Workforce Manager
UKG Ready
7.6
Report builder
AT&T Workforce Manager
UKG Ready
7.7
Pre-built reports
AT&T Workforce Manager
UKG Ready
7.6

Onboarding

AT&T Workforce Manager
UKG Ready
6.9
New hire portal
AT&T Workforce Manager
UKG Ready
6.9
Manager tracking tools
AT&T Workforce Manager
UKG Ready
7.0

Performance and Goals

AT&T Workforce Manager
UKG Ready
6.5
Individual goal setting
AT&T Workforce Manager
UKG Ready
6.6
Performance tracking
AT&T Workforce Manager
UKG Ready
6.5

Performance Management

AT&T Workforce Manager
UKG Ready
6.8
Performance plans
AT&T Workforce Manager
UKG Ready
6.7
Performance improvement plans
AT&T Workforce Manager
UKG Ready
6.5
Review status tracking
AT&T Workforce Manager
UKG Ready
6.9
Review reminders
AT&T Workforce Manager
UKG Ready
7.3
Multiple review frequency
AT&T Workforce Manager
UKG Ready
6.6

Succession Planning

AT&T Workforce Manager
UKG Ready
6.2
Create succession plans/pools
AT&T Workforce Manager
UKG Ready
6.2

Recruiting / ATS

AT&T Workforce Manager
UKG Ready
6.5
Job Requisition Management
AT&T Workforce Manager
UKG Ready
6.8
Company Website Posting
AT&T Workforce Manager
UKG Ready
6.8
Publish to Social Media
AT&T Workforce Manager
UKG Ready
5.8
Job Search Site Posting
AT&T Workforce Manager
UKG Ready
6.5
Duplicate Candidate Prevention
AT&T Workforce Manager
UKG Ready
6.2
Applicant Tracking
AT&T Workforce Manager
UKG Ready
6.5
Notifications and Alerts
AT&T Workforce Manager
UKG Ready
7.1

Pros

AT&T Workforce Manager

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

AT&T Workforce Manager

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking
Tammy Gutierrez | TrustRadius Reviewer

UKG Ready

  • Customer support. I do not like the idea of not being able to call someone with a quick question without adding a case. Waiting for someone to call you back is not helpful at all. Chat line is mostly off-line
  • SMA is relatively new to Kronos's Platform. I really felt like we were not fully trained on the system. We were not able to train our staff well either. I would really like to see short clip videos that we are able to share with new employees. I don't have time to read long documents which I find is a lot of what is on the training portal.
Sheila Toney | TrustRadius Reviewer

Likelihood to Renew

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.0
Based on 9 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

AT&T Workforce Manager

AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Tammy Gutierrez | TrustRadius Reviewer

UKG Ready

UKG Ready 8.0
Based on 23 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.1
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.7
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

AT&T Workforce Manager

AT&T Workforce Manager 9.6
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.0
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.1
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.2
Based on 8 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AT&T Workforce Manager

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Tammy Gutierrez | TrustRadius Reviewer

UKG Ready

Kronos definitely beats out the competition in terms of user-friendly features and simple "it works" functionality. We tried using several other payroll suites including Paychex and found they were lacking in a number of areas especially in terms of user interface. Our employees literally groan when they remember using these older systems, they absolutely love Kronos in comparison.
Clinton Verley | TrustRadius Reviewer

Scalability

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.1
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

AT&T Workforce Manager

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Managers have easy access to people/hours/earnings to better manage budgets - once we implement Scheduler, we'll take it to the next level.
  • Managers and employees can self-serve in ways not possible before - we eliminated 95% of paper processes during our implementation.
Ann Mitchell | TrustRadius Reviewer

Screenshots

Pricing Details

AT&T Workforce Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

AT&T Workforce Manager
7.1
UKG Ready
7.8

Likelihood to Renew

AT&T Workforce Manager
UKG Ready
9.0

Usability

AT&T Workforce Manager
5.0
UKG Ready
8.0

Reliability and Availability

AT&T Workforce Manager
UKG Ready
9.1

Performance

AT&T Workforce Manager
UKG Ready
8.7

Support Rating

AT&T Workforce Manager
9.6
UKG Ready
7.9

In-Person Training

AT&T Workforce Manager
UKG Ready
6.0

Online Training

AT&T Workforce Manager
UKG Ready
8.1

Implementation Rating

AT&T Workforce Manager
UKG Ready
6.2

Scalability

AT&T Workforce Manager
UKG Ready
9.1

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