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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartio (discontinued)

    Score7.5 out of 10
    N/AChartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.

    $40

    per user/per month

    Sigma

    Score8.4 out of 10
    N/ASigma Computing headquartered in San Francisco provides a suite of data services such as code free data modeling, data search and explorating, and related BI and data visualization services.N/A
    Pricing
    Chartio (discontinued)Sigma
    Editions & Modules
    Starter
    $40
    per user/per month
    Professional
    $60
    per user/per month
    Organization
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Chartio (discontinued)Sigma
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Contact us for pricing.
    More Pricing Information
    Community Pulse
    Chartio (discontinued)Sigma
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Sigma Computing
    Chose Sigma
    I was not involved in the decision-making process, and we stopped using chartio because it was discontinued. Chartio was great for looking under the hood at individual queries. Sigma is superior in the visualization aspects - it looks more professional and clean-cut. I've …
    Incentivized
    Chose Sigma
    We have more reports and more flexibility so that helps with making decisions. We have also found more reports to use and data to analyze because of the flexibility. The only bad thing is the downtime and the slowness of reports that are bigger. Chartio cached data so it was …
    Incentivized
    Chose Sigma
    We migrated to Sigma after using Chartio for about 5 years. In almost every way Sigma has been an upgrade on Chartio, most notably in its ability to handle large tables. We selected Sigma because we wanted to shift some of the data analysis to less technical team members, and …
    Incentivized
    Chose Sigma
    Chartio was faster in loading results, but sigma allows for more accurate information and less crashes.
    Incentivized
    Chose Sigma
    similar
    Incentivized
    Chose Sigma
    I was not involved in the decision to migrate from using Chartio to Sigma. That being said, I think that Sigma compares favorably to Chartio. The thing that I liked more about Chartio is that the appearance of the dashboard had more functionality. You could drag/drop charts …
    Incentivized
    Chose Sigma
    Chartio was discontinued, and Looker + Sisense were too expensive.
    Incentivized
    Chose Sigma
    Sigma has the best pricing model for a company between 50 and 200 employees. It also has the best data exploration toolkit for non-SQL users. Both of these were the key selling points that set Sigma apart from competitors. Sigma also integrates seamlessly with Snowflake and is …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    118 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    116 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    77 Answers
    Features
    Chartio (discontinued)Sigma
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Chartio (discontinued) and Sigma Computing
    Feature
    Chartio (discontinued)
    6.0
    18 Ratings
    29% below category average
    Sigma Computing
    7.5
    163 Ratings
    8% below category average
    Pixel Perfect reports3.614 Ratings5.4104 Ratings
    Customizable dashboards7.718 Ratings9.3161 Ratings
    Report Formatting Templates6.714 Ratings7.7133 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Chartio (discontinued) and Sigma Computing
    Feature
    Chartio (discontinued)
    5.7
    14 Ratings
    31% below category average
    Sigma Computing
    7.5
    166 Ratings
    6% below category average
    Drill-down analysis6.913 Ratings8.0155 Ratings
    Formatting capabilities6.112 Ratings7.0163 Ratings
    Integration with R or other statistical packages3.15 Ratings7.35 Ratings
    Report sharing and collaboration6.513 Ratings7.7162 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Chartio (discontinued) and Sigma Computing
    Feature
    Chartio (discontinued)
    3.4
    17 Ratings
    83% below category average
    Sigma Computing
    7.5
    156 Ratings
    9% below category average
    Publish to Web2.79 Ratings7.3103 Ratings
    Publish to PDF6.117 Ratings7.7130 Ratings
    Report Versioning2.05 Ratings7.0120 Ratings
    Report Delivery Scheduling2.712 Ratings7.6132 Ratings
    Delivery to Remote Servers00 Ratings7.968 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Chartio (discontinued) and Sigma Computing
    Feature
    Chartio (discontinued)
    7.5
    15 Ratings
    3% below category average
    Sigma Computing
    6.8
    149 Ratings
    16% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings8.6147 Ratings
    Location Analytics / Geographic Visualization7.212 Ratings5.626 Ratings
    Predictive Analytics8.03 Ratings6.218 Ratings
    Best Alternatives
    Chartio (discontinued)Sigma
    Small Businesses
    Looker Studio
    Score8.2 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Jet Reports
    Score9.5 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Kibana
    Score8.4 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chartio (discontinued)Sigma
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.2
    (170 ratings)
    Likelihood to Renew
    8.0
    (24 ratings)
    10.0
    (6 ratings)
    Usability
    7.6
    (6 ratings)
    7.6
    (48 ratings)
    Availability
    8.6
    (2 ratings)
    8.2
    (2 ratings)
    Performance
    7.3
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (47 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Data Sharing and Collaboration
    5.0
    (30 ratings)
    -
    (0 ratings)
    Data Sources
    6.9
    (30 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    6.8
    (2 ratings)
    8.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Chartio (discontinued)Sigma
    Likelihood to Recommend
    Discontinued Products
    Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
    Read full review
    Sigma Computing
    We were able to set up client-facing embedded reports with ease and security. The interface is not difficult to learn, although we may not be aware of or lack the necessary expertise to utilize more advanced features that would likely benefit us.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
    • Host of graphs and tools that permits all types of data visualizations.
    • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
    Read full review
    Sigma Computing
    • Allows end users to easily dive into the data without having direct access to the table in our database management software.
    • Can easily turnaround dashboards that are detailed and visually pleasing.
    • Sigma is intuitive and as new features are rolled out it is easy to adopt and incorporate them into new and existing dashboards.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
    • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
    • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
    Read full review
    Sigma Computing
    • Sigma Computing does not allow custom ordering of pivot fields in pivot tables easily
    • Sigma Computing lacks functionality for creating tables or sections that dynamically adjust to the browser window's height while maintaining a fixed height textbox at the bottom
    • Sigma Computing does not provide straightforward options for formatting totals in tables, such as renaming 'Total' to 'Average', 'Team Total', etc
    • Sigma Computing does not support searching by individual tab names within a workbook
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Incentivized
    Read full review
    Sigma Computing
    Sigma has helped us a lot and has become an integral part of our daily workflow. It would be difficult to switch to another platform and have to rebuild the numerous metrics and performance reports that we have already established
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review
    Sigma Computing
    It has a clean and modern interface. However, it is not completely intuitive. I think it would be better and easier to navigate with more Windows style drop down menus and/or tabls. There is a significant learning curve, but that may be due in part to the technical nature of this type of software tool.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Sigma Computing
    Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Sigma Computing
    It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Sigma Computing
    They are very friendly and informative. They are quick in resolving our queries and help us understand very minute things as well. They are quick in creating feature tickets based on our custom requirements, and they would also create a bug ticket if there is any discrepancy and get that checked on time.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review
    Sigma Computing
    No answers on this topic
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Sigma Computing
    Was not involved in implementation
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Incentivized
    Read full review
    Sigma Computing
    With Looker, to be effective, a substantial amount of coding & modeling needs to happen in LookML. Being another language to learn, users have to context switch again from at a minimum either SQL or Python into LookML. The concept of being able to source control, code review, and deploy your models is a plus though.
    Tableau is the gold standard for data visualization, no question. Power users will be able to create dazzling content that Sigma won't necessarily be able to easily match. However, since development usually happens via an extract, helping other users troubleshoot is an arduous process. Trying to re-do or un-do all the transformations and calculations that cause a certain number is very difficult.
    With Sigma, all the queries happen directly against Snowflake and you can see the query logs. The data modeling happens right in a tabular, spreadsheet-like manner, so within only a few minutes, substantial transformations can happen, with visualizations just a few more clicks away.
    Read full review
    Scalability
    Discontinued Products
    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review
    Sigma Computing
    It is a cloud service offering that is able to expand based on your usage
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    No answers on this topic
    Sigma Computing
    • Monitoring health of cloud platform has allowed the company to anticipate issues before they affect customers – Sigma prompted us building a canary monitoring process that provides customer container health.
    • Customer success has used an activity report to discover customers running runaway processes that they were unaware of, creating an alert to contact the customer and prevent an embarrassing situation.
    • Customer success uses the activity report to prompt conversations regarding increases or declines in behavior that led to increasing contract limits or addressing churn concerns.
    Incentivized
    Read full review
    ScreenShots

    Chartio (discontinued) Screenshots

    Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline