What users are saying about
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Top Rated
197 Ratings
53 Ratings
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Score 7.8 out of 100

Sigma

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Top Rated
197 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • Chartio (discontinued) ranks higher in 1 feature set: Data Discovery and Visualization
  • Sigma Computing ranks higher in 3 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling

BI Standard Reporting

6.0

Chartio (discontinued)

60%
7.6

Sigma

76%
Sigma Computing ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
7.2
72%
67 Ratings

Customizable dashboards

7.7
77%
18 Ratings
8.0
80%
111 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
7.6
76%
90 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
7.9

Sigma

79%
Sigma Computing ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
7.9
79%
107 Ratings

Formatting capabilities

6.1
61%
12 Ratings
7.5
75%
113 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
7.3
73%
5 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
8.9
89%
112 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
8.3

Sigma

83%
Sigma Computing ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
8.2
82%
71 Ratings

Publish to PDF

6.1
61%
17 Ratings
8.3
83%
88 Ratings

Report Versioning

2.0
20%
5 Ratings
8.1
81%
77 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
9.1
91%
88 Ratings

Delivery to Remote Servers

N/A
0 Ratings
8.0
80%
43 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
6.5

Sigma

65%
Chartio (discontinued) ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
7.2
72%
104 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
6.2
62%
26 Ratings

Predictive Analytics

8.0
80%
3 Ratings
6.2
62%
18 Ratings

Attribute Ratings

  • Chartio (discontinued) is rated higher in 3 areas: Likelihood to Renew, Usability, Availability
  • Sigma Computing is rated higher in 4 areas: Likelihood to Recommend, Performance, Implementation Rating, Product Scalability

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.2

Sigma

82%
119 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings
6.8

Sigma

68%
4 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
7.3

Sigma

73%
47 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings
8.2

Sigma

82%
3 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings
9.1

Sigma

91%
3 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
8.4

Sigma

84%
58 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Sigma

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings
8.2

Sigma

82%
2 Ratings

Configurability

Chartio (discontinued)

N/A
0 Ratings
7.3

Sigma

73%
1 Rating

Ease of integration

Chartio (discontinued)

N/A
0 Ratings
9.1

Sigma

91%
1 Rating

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings
8.2

Sigma

82%
2 Ratings

Vendor post-sale

Chartio (discontinued)

N/A
0 Ratings
7.3

Sigma

73%
1 Rating

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

Sigma Computing

Sigma is most useful in an environment where the busines user is data savvy. Data savvy is not only knowledge of the data but also has basic spreadsheet skills like knowing how to connect data with lookups. These environments often mean that they can pick up the skills needed to build their own visuals. So Sigma is possibly the only tool for a small company with limited data resources where the business teams needs to pick up some of the data load. Sigma is also great for a big company where there is more demand for data discovery than the IT team has capacity.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

Sigma Computing

  • Customer Support: They've always been very quick to respond, willing to help work to come up with solutions for anything I'm stuck on.
  • Very quick and easy to create reports with, once a solid dataset has been built.
  • Low Code/No Code UX is intuitive to any excel users.
  • Many options for joining different data sources.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

Sigma Computing

  • The interface is busy with multiple modes to accomplish similar tasks, so not always intuitive to do some tasks
  • While a more specific case of my first point, the relationship between different screen elements is particularly not obvious
  • On chart annotation, allowing comments that overlay chart data
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Sigma

Starting Price

Editions & Modules

Sigma editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Contact us for pricing.

    Pricing Info

    Likelihood to Renew

    Atlassian

    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Read full review

    Sigma Computing

    Because we are very satisfied with the product and would most likely renew because of the services it provides. It is a tool that you bring into your organization and let it change the way you analyze your data, present your data and share you date within the Respective teams
    Read full review

    Usability

    Atlassian

    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review

    Sigma Computing

    It has a clean and modern interface. However, it is not completely intuitive. I think it would be better and easier to navigate with more Windows style drop down menus and/or tabls. There is a significant learning curve, but that may be due in part to the technical nature of this type of software tool.
    Read full review

    Reliability and Availability

    Atlassian

    No answers on this topic

    Sigma Computing

    Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards
    Read full review

    Performance

    Atlassian

    No answers on this topic

    Sigma Computing

    It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    Sigma Computing

    Support team is helpful in answering questions and providing help with using the UI. There are knowledgeable people within the support team. There are also good online support tools. There are significant community support resources available. There is however lack of a live support. It would be useful to have live phone number or chat to use.
    Read full review

    Online Training

    Atlassian

    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review

    Sigma Computing

    No answers on this topic

    Implementation Rating

    Atlassian

    No answers on this topic

    Sigma Computing

    I don’t have enough insight as I was not a big piece of this implementation
    Read full review

    Alternatives Considered

    Atlassian

    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Read full review

    Sigma Computing

    Sigma is like a unique combination of Excel and Tableau, in my experience. It combines both the heavy-duty data wrangling and data manipulation abilities of Tableau with the quickness and ease of use that Excel is known for having. I have relied on Excel a lot less now for ad hoc work since using Sigma, as I can just easily get what I need from Sigma rather than having to open it in Excel. We still have one minor data source that I use to download CSVS from and work into Excel as needed, but this is rare.
    Read full review

    Scalability

    Atlassian

    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review

    Sigma Computing

    It is a cloud service offering that is able to expand based on your usage
    Read full review

    Return on Investment

    Atlassian

    No answers on this topic

    Sigma Computing

    • Democratized data & increased accessibility of performance insights to a broader team of stakeholders.
    • Saved significant man-hours in bringing together many disparate data sources, each with their own platforms, into one place so they can be analyzed together in place and brought into a clean, standard visualization template.
    • Enhanced visualization capabilities for all data-driven deliverables.
    Read full review

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