Atlassian Confluence vs. Autodesk Construction Cloud

I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).

Incentivized

Well Suited: Autodesk Construction Cloud is cost effective, user friendly, and robust. They aren't nickel and diming you for use of each module. Once users are on-board with the system it creates an ecosystem that all users "go to first" for an answer. Less Appropriate: As a Developer, there are some hiccups as it is designed more for the GC (general contractor). A template option that is Developer forward would an improvement.

Incentivized

• Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
• Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
• Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.

Incentivized

• Meeting Minutes: Simple to use and adapt from Agenda to Minutes, attach reference documents efficiently, and assign accountability to attendees.
• Budget/Cost Reporting: There is a learning curve, but the visibility of budgets and costs from inception to closeout is beneficial for the user and makes reporting to investors simple and consistent.
• Document Management: The version history on drawings "sheets" is very helpful when managing a project through design and construction. Issuing addenda, drawings, or tracking down a change in design is simple.
• Pay Applications/Change Order Workflow: the customizable workflows along with time stamps of reviews and response makes tracking down status and bottlenecks very easy.

Incentivized

• UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
• Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
• Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.

Incentivized

• Managing Data
• The footprint large projects leave within Desktop Connector and Mitigating that data
• REMOVE "add up to 80 projects" from the Desktop Connector Select Projects Screen! It is better to cycle the project data in/out for syncing latest greatest rather than have users load up their desktop connector full of projects and let data stagnate/have to be racked to update.

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

I don't make these decisions and its what the company wants

Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers

Incentivized

It is overall a very great product in terms of usability. Some features need some work like RFI tools and contruction administration tools. As the product develops I imagine these becoming more important and easier to use

Incentivized

I do not recall having outages or applications error so far, very reliable and available.

Incentivized

5 major outages in the last year, some on days of major deliverables or deadlines... dependent upon AWS

We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.

Incentivized

The data mitigation is complete garbage. Any cloud collaborated model takes 2x to load in the Autodesk Construction Cloud environment that if it was saved locally or to on prem servers. We had our systems and bandwidth all evaluated to be applicable but the data downloads and sequencing through Desktop Connector leaves much to be desired.

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Incentivized

Autodesk staff intervention often required to support IT when normal installs and direction was erroneous

Great to have hands on folks to answer questions. Live training worked better for real time scenarios.

Good as any other online content, not incredible. There was a cost associated with this training

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).

This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

Incentivized

Be prepared for nothing to work originally, and support staff to fight change and be cumbersome at properly learning how to use in my opinion.

We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.

Incentivized

Procore's user interface is not as user-friendly. Next steps are not as obvious and the overall graphic design is more old-school. I do however like how Procore lists the specific issues that you are assigned on the home page. Procore can be more difficult to navigate and it's hard to find attachments.

Incentivized

Required yearly upgrades and contracts a opposed to one-time purchases

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Incentivized

Not applicable/harder to implement across larger workforces or large-scale projects

They were attentive and thorough when their software releases caused errors

• The AI feature which lets me find relevant documents while reading one document is really beneficial.
• Centralising of knowledge systems is one of the key differentiators for large organisations.
• As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.

Incentivized

• Make us easier to manage files
• Coordination model more easier
• Keep internal file secret to external by managing access to our Autodesk Construction Cloud system

Incentivized