Likelihood to Recommend
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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I think it's important to understand that software recommendations do not come up casually during conversations with your friends so recommending it with no agenda is off the table. However, if someone asks me for tips on note-taking during calls my first priority would be
because it just has more functionality and is usually built-in, meaning you don't have to search for anything online. The second priority would be Hugo though.
Read full review Pros QUICK How-to Guides that can be generated and share instantly One can subscribe to the pages and spaces and receive updates in the feed on their home page Automatic Email notifications of new updates in the Confluence area The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability Read full review Hugo - Meeting Notes Software removes ambiguity and uncertainty from discussions. Participants from both inside and outside the organization can work together on agendas and minutes before and after the meeting. The Hugo extension for Google Calendar may be used to arrange and follow up on meetings, both online and offline, as part of your Google calendar. Read full review Cons Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.] An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits. Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project. Read full review Platform is pretty simple and we use basic; there are probably many features we have not yet realized exist I don't think many other firms are using it, so can't use across the profession Read full review Likelihood to Renew
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review Usability
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment.
is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review Reliability and Availability
I do not recall having outages or applications error so far, very reliable and available.
Read full review Performance
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far
Confluence maintains its performance.
Read full review Support Rating
This rating is specifically for
's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from
. Instead, it is usually at a power user group elsewhere on the net.
Read full review Implementation Rating
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review Alternatives Considered
We used to use
to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [
] Confluence has kept us more organized and its tight coupling with
has made documents more accessible and more likely to be kept up to date.
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The quality of support is better with Hugo. Ease of use is also good with Hugo than when compared to
. Hugo met our requirements, so decided to choose it over
. It is easier to set up Hugo when compared to
and it saves a lot of time.
Read full review Scalability
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review Return on Investment We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us. Read full review Closing acton logs to set clearer paths to business goals Serves as good reference tool for important conversations that impact business objectives Fosters easy collaboration within the organization Read full review ScreenShots