Atlassian Confluence vs. IBM Cloud Continuous Delivery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
IBM Cloud Continuous Delivery
Score 8.4 out of 10
N/A
IBM Cloud Continuous Delivery, available on IBM Cloud, allows users to provision an integrated toolchain using customizable, shareable templates with tools from IBM, third parties and open source. Automate builds and tests with Tekton-based delivery pipelines, and control quality with analytics.
$0
Pricing
Atlassian ConfluenceIBM Cloud Continuous Delivery
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Lite
$0.00
Professional
$35.00
Authorized user per month
Offerings
Pricing Offerings
ConfluenceIBM Cloud Continuous Delivery
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceIBM Cloud Continuous Delivery
Features
Atlassian ConfluenceIBM Cloud Continuous Delivery
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
157 Ratings
11% below category average
IBM Cloud Continuous Delivery
8.5
4 Ratings
12% above category average
Task Management7.1125 Ratings8.24 Ratings
Gantt Charts7.912 Ratings8.33 Ratings
Scheduling7.221 Ratings8.84 Ratings
Workflow Automation6.389 Ratings00 Ratings
Mobile Access6.7116 Ratings8.73 Ratings
Search6.8155 Ratings9.03 Ratings
Visual planning tools7.2126 Ratings9.04 Ratings
Resource Management00 Ratings8.04 Ratings
Support for Agile Methodology00 Ratings8.04 Ratings
Support for Waterfall Methodology00 Ratings7.63 Ratings
Document Management00 Ratings8.73 Ratings
Email integration00 Ratings8.63 Ratings
Timesheet Tracking00 Ratings8.73 Ratings
Change request and Case Management00 Ratings8.63 Ratings
Budget and Expense Management00 Ratings8.33 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
157 Ratings
1% below category average
IBM Cloud Continuous Delivery
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.2154 Ratings00 Ratings
Discussions7.7147 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase9.0148 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
156 Ratings
4% below category average
IBM Cloud Continuous Delivery
-
Ratings
Versioning8.2135 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings
Document collaboration8.3151 Ratings00 Ratings
Access control8.6146 Ratings00 Ratings
Advanced security features8.3113 Ratings00 Ratings
Integrates with Google Drive6.047 Ratings00 Ratings
Device sync8.384 Ratings00 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
Atlassian Confluence
-
Ratings
IBM Cloud Continuous Delivery
7.6
6 Ratings
4% below category average
DevOps Tool Integrations00 Ratings8.66 Ratings
Code Review00 Ratings7.45 Ratings
Code Collaboration00 Ratings7.75 Ratings
Velocity Calculation00 Ratings6.84 Ratings
Dependencies and Blockers00 Ratings7.25 Ratings
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User Ratings
Atlassian ConfluenceIBM Cloud Continuous Delivery
Likelihood to Recommend
8.2
(173 ratings)
8.5
(16 ratings)
Likelihood to Renew
9.0
(21 ratings)
9.1
(1 ratings)
Usability
8.0
(61 ratings)
8.2
(1 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
Support Rating
5.4
(25 ratings)
7.0
(2 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceIBM Cloud Continuous Delivery
Likelihood to Recommend
Atlassian
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
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IBM
It provides a cloud-based integrated development environment that integrates with other IBM Cloud services to provide a streamlined development workflow. This includes real-time collaboration and code sharing capabilities, making it easy for teams to work together on projects. This feature is very useful for our app to maintain the code
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Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
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IBM
  • It contains the deployment templates which are much more time saving and is of great use.
  • This has the integration of the Cloud applications which makes the work much more convenient.
  • This is flexible when it comes to development, deployment, and delivery.
  • [It] also has a much more reasonable pricing.
  • Provides space for the data storage.
  • [IBM Cloud Developer Tools] also can support many useful tools.
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
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IBM
  • Its price is quite high and this made it unsuitable for us as we cannot afford such high rates.
  • Its Setup takes much longer time and this is frustrating.
  • Its interface needs to be improved and easy even for the Newbies.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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IBM
It's a great platform to develop, run, test and deploy the applications easily. And it makes very easier and secure the implementation of continuous delivery process. For first time and experts also can use this service so easily. Great service provided by the IBM Cloud Continuous Service. There are more services that helps a lot to work on it. Thanks a lot.
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Usability
Atlassian
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
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IBM
Nothing special to say : the UX is clear and simple.
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Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
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IBM
No answers on this topic
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
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IBM
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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IBM
In more than a year using the IBM Cloud Continuous Delivery tool, I haven't had any major complaints or problems. However, in the last month, IBM suffered from a couple of problems through several of its services, and for a short period of time, I couldn't deploy successfully my projects. The problem was brief and was quickly fixed.
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Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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IBM
No answers on this topic
Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
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IBM
We chose IBM Cloud Developer Tools for multiple reasons. Cost, current infrastructure vendor list, and Cloud Operations team experience were key driving factors for us. Palo Alto's Prisma Cloud product was slick for sure but we found it more difficult to deploy and integrate with our current environment and applications
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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IBM
No answers on this topic
Return on Investment
Atlassian
  • The AI feature which lets me find relevant documents while reading one document is really beneficial.
  • Centralising of knowledge systems is one of the key differentiators for large organisations.
  • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
Read full review
IBM
  • This has made the configuration files much easier to access.
  • Has made the commands more logical as well as easy for use and learning.
  • Contains great AI capabilities
  • The documentation needs improvement.
  • Error received from commands are pretty hard to understand.
Read full review
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