What users are saying about
Top Rated
1824 Ratings
26 Ratings
Top Rated
1824 Ratings
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Score 8.1 out of 100
26 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • Atlassian Confluence ranks higher in 1 feature set: Project Management

Project Management

7.6

Confluence

76%
6.5

Kanban Tool

65%
Kanban Tool ranks higher in 11/16 features

Task Management

7.7
77%
83 Ratings
9.8
98%
11 Ratings

Gantt Charts

7.9
79%
12 Ratings
1.0
10%
3 Ratings

Scheduling

7.2
72%
21 Ratings
7.0
70%
9 Ratings

Workflow Automation

8.0
80%
55 Ratings
6.9
69%
9 Ratings

Mobile Access

6.8
68%
80 Ratings
8.4
84%
8 Ratings

Search

7.9
79%
103 Ratings
N/A
0 Ratings

Visual planning tools

7.3
73%
82 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
7.1
71%
8 Ratings

Team Collaboration

N/A
0 Ratings
9.1
91%
11 Ratings

Support for Agile Methodology

N/A
0 Ratings
8.0
80%
10 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
3.7
37%
6 Ratings

Document Management

N/A
0 Ratings
4.5
45%
7 Ratings

Email integration

N/A
0 Ratings
7.3
73%
9 Ratings

Timesheet Tracking

N/A
0 Ratings
7.6
76%
6 Ratings

Change request and Case Management

N/A
0 Ratings
7.5
75%
7 Ratings

Budget and Expense Management

N/A
0 Ratings
3.0
30%
4 Ratings

Communication

8.0

Confluence

80%

Kanban Tool

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Chat

6.4
64%
15 Ratings
N/A
0 Ratings

Notifications

8.5
85%
103 Ratings
N/A
0 Ratings

Discussions

8.0
80%
97 Ratings
N/A
0 Ratings

Surveys

7.0
70%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

9.4
94%
97 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Confluence

83%

Kanban Tool

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Versioning

8.6
86%
89 Ratings
N/A
0 Ratings

Video files

7.6
76%
66 Ratings
N/A
0 Ratings

Audio files

8.1
81%
60 Ratings
N/A
0 Ratings

Document collaboration

8.4
84%
100 Ratings
N/A
0 Ratings

Access control

8.9
89%
98 Ratings
N/A
0 Ratings

Advanced security features

8.6
86%
74 Ratings
N/A
0 Ratings

Integrates with Google Drive

8.0
80%
47 Ratings
N/A
0 Ratings

Device sync

8.2
82%
46 Ratings
N/A
0 Ratings

Professional Services Automation

Confluence

Feature Set Not Supported
N/A
5.8

Kanban Tool

58%
Kanban Tool ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
6.4
64%
4 Ratings

Invoicing

N/A
0 Ratings
4.8
48%
4 Ratings

Project & financial reporting

N/A
0 Ratings
3.0
30%
4 Ratings

Integration with accounting software

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Atlassian Confluence is rated higher in 3 areas: Likelihood to Renew, Usability, Implementation Rating
  • Kanban Tool is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
9.8

Kanban Tool

98%
11 Ratings

Likelihood to Renew

9.8

Confluence

98%
19 Ratings
9.1

Kanban Tool

91%
2 Ratings

Usability

8.3

Confluence

83%
12 Ratings
6.0

Kanban Tool

60%
4 Ratings

Availability

9.0

Confluence

90%
5 Ratings

Kanban Tool

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Kanban Tool

N/A
0 Ratings

Support Rating

6.0

Confluence

60%
45 Ratings
8.3

Kanban Tool

83%
8 Ratings

Implementation Rating

8.5

Confluence

85%
6 Ratings
8.2

Kanban Tool

82%
2 Ratings

Configurability

6.0

Confluence

60%
1 Rating

Kanban Tool

N/A
0 Ratings

Ease of integration

8.0

Confluence

80%
4 Ratings

Kanban Tool

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

Kanban Tool

N/A
0 Ratings

Vendor post-sale

8.0

Confluence

80%
1 Rating

Kanban Tool

N/A
0 Ratings

Vendor pre-sale

8.0

Confluence

80%
1 Rating

Kanban Tool

N/A
0 Ratings

Likelihood to Recommend

Atlassian

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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Shore Labs

Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Read full review

Pros

Atlassian

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
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Shore Labs

  • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
  • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
  • It does a good job of managing very basic visual elements of an agile development cycle.
Read full review

Cons

Atlassian

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
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Shore Labs

  • Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project.
  • Kanban gives a higher level project management view but it lacks customization and personal settings features.
  • I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity.
Read full review

Pricing Details

Confluence

Starting Price

$10 per month

Editions & Modules

Confluence editions and modules pricing
EditionModules
Free0.001
Standard5.002
Premium10.003
EnterpriseContact Sales4
Server10.005
Server2700.006
Server5300.007
Server10,200.008
Server19,800.009
Server30,000.0010
Server45,000.0011
Server90,000.0012
Server150,000.0013
Data Center15,000.0014
Data Center30,000.0015
Data Center52,000.0016
Data Center79,200.0017
Data Center105,600.0018
Data Center132,000.0019
Data Center143,000.0020
Data Center154,000.0021
Data Center165,000.0022
Data Center176,000.0023
Data Center187,000.0024
Data Center198,000.0025
Data Center209,000.0026
Data Center220,000.0027

Footnotes

  1. Free for 10 Users
  2. Per User Per Month
  3. Per User Per Month
  4. none
  5. 10 Users - Perpetual License
  6. 25 Users - Perpetual License
  7. 50 Users - Perpetual License
  8. 100 Users - Perpetual License
  9. 250 Users - Perpetual License
  10. 500 Users - Perpetual License
  11. 2,000 Users - Perpetual License
  12. 10,000 Users - Perpetual License
  13. 10,001+ Users - Perpetual License
  14. 500 Users - Annually
  15. 1,000 Users - Annually
  16. 2,000 Users - Annually
  17. 3,000 Users - Annually
  18. 4,000 Users - Annually
  19. 5,000 Users - Annually
  20. 10,000 Users - Annually
  21. 15,000 Users - Annually
  22. 20,000 Users - Annually
  23. 25,000 Users - Annually
  24. 30,000 Users - Annually
  25. 35,000 Users - Annually
  26. 40,000 Users - Annually
  27. 40,001+ Users - Annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Kanban Tool

Starting Price

$5 per month per user

Editions & Modules

Kanban Tool editions and modules pricing
EditionModules
Kanban Tool On-Site Enterprise10801
Kanban Tool On-Site Team6002
Kanban Tool Enterprise93
Kanban Tool Team54

Footnotes

  1. per year per 10-user pack
  2. per year per 10-user pack
  3. per month per user
  4. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Shore Labs

We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
Read full review

Usability

Atlassian

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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Shore Labs

Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like JIRA that provide a more built-out story.
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Reliability and Availability

Atlassian

I do not recall having outages or applications error so far, very reliable and available.
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Shore Labs

No answers on this topic

Performance

Atlassian

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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Shore Labs

No answers on this topic

Support Rating

Atlassian

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Shore Labs

This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
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Implementation Rating

Atlassian

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Shore Labs

No answers on this topic

Alternatives Considered

Atlassian

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
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Shore Labs

We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
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Scalability

Atlassian

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Shore Labs

No answers on this topic

Return on Investment

Atlassian

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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Shore Labs

  • Better communication and organization of ongoing projects.
  • We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility.
  • Greatly reduced costs from using other tools that were much more expensive.
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Screenshots

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