What users are saying about
1082 Ratings
6 Ratings
1082 Ratings
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Score 8 out of 100
6 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Confluence

Atlassian Confluence is extremely well suited for capturing knowledge and sharing it with your organization. Whether that takes the form of blog posts, technical documentation, or project status reports, Confluence can handle it all. Anytime that written documentation with detail would be valuable to your organization, Atlassian Confluence is THE tool to use.The only time I'd say that it is less suited for use is as a substitute for a face-to-face conversation. Sometimes people will use Atlassian Confluence as a communications vehicle when an in-person dialog would be much more expedient. Of course, you could always capture the output of that conversation as a Confluence page!
Anonymous | TrustRadius Reviewer

MangoApps

MangoApps is well suited to enable interactions between colleagues located in distant places, if the people have the right culture, and are already demanding this type of feature. If the whole company is not ready to embrace this culture, MangoApps is missing a little something to encourage the refractory to join the party. And with this type of tool, we only really benefit from the tool's value when a large number of users participate.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.9
MangoApps
Task Management
Confluence
8.7
MangoApps
Gantt Charts
Confluence
7.9
MangoApps
Scheduling
Confluence
7.2
MangoApps
Workflow Automation
Confluence
7.7
MangoApps
Mobile Access
Confluence
8.0
MangoApps
Search
Confluence
7.9
MangoApps
Visual planning tools
Confluence
7.9
MangoApps

Communication

Confluence
8.0
MangoApps
Chat
Confluence
6.4
MangoApps
Notifications
Confluence
8.8
MangoApps
Discussions
Confluence
8.2
MangoApps
Surveys
Confluence
7.0
MangoApps
Internal knowledgebase
Confluence
8.8
MangoApps
Integrates with GoToMeeting
Confluence
6.0
MangoApps
Integrates with Gmail and Google Hangouts
Confluence
9.3
MangoApps
Integrates with Outlook
Confluence
9.6
MangoApps

File Sharing & Management

Confluence
8.4
MangoApps
Versioning
Confluence
8.6
MangoApps
Video files
Confluence
8.0
MangoApps
Audio files
Confluence
8.2
MangoApps
Document collaboration
Confluence
8.8
MangoApps
Access control
Confluence
9.0
MangoApps
Advanced security features
Confluence
8.8
MangoApps
Integrates with Google Drive
Confluence
8.0
MangoApps
Device sync
Confluence
8.0
MangoApps

Pros

Confluence

  • Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
  • The parent and child relationships between pages makes organizing your content much easier.
  • If you're also using Jira as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.
Anonymous | TrustRadius Reviewer

MangoApps

  • MangoApps provide a large number of options to interact within a community. People can post updates, ask questions, create polls, quizzes, wiki, surveys, chats, or forms.
  • The Web interface is a modern application (Facebook inspired). The navigation (although not the most efficient) is overall quite intuitive.
  • MangoApps has a web interface, and apps for desktop (Windows, Mac), and mobile.
  • MangoApps features a centralized notification system. Unread messages are notified from the Web app, the mobile, or the desktop app. The synchronization status is synchronized.
  • MangoApps integrates with Active Directory.
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Search. The search functionality of Confluence is not that great. When typing a search there are often dozens or hundreds of irrelevant pages and you can't see enough in the search results to know which page you are looking for so it can sometimes be hard to find information you are looking for.
  • Over-notification. If you subscribe to an active group, you will get a notification every time something changes. This means that if someone is actively updating during a meeting (taking minutes), you could receive several notification for the same set of changes.
Chris Snelling, CFA | TrustRadius Reviewer

MangoApps

  • The notification system in the desktop app is not informative enough. Some notifications are shown without any context (for example we sometimes just see "Yes" or "No"), and it's difficult to understand the context (in our case the original question).
  • Messages posted in a big chat group (in our case more than 15k people) make the app crash.
  • HipChat does not support animated GIFs (they just appear static).
  • It's not easy to post transversal questions or updates across groups. A lot of content needs to end in a unique group, losing some opportunity to reach a wider audience.
  • A gamification system is available (people can earn points and badges by completing some actions), but the reward system is quite obscure. As a result, many of us do not feel compelled to gain more badges. It feels like as if we're earning badges randomly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.0
Based on 16 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

MangoApps

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.3
Based on 10 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

MangoApps

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 10.0
Based on 4 answers
It is always on, always ready. It is very adaptable and reliable.
Anonymous | TrustRadius Reviewer

MangoApps

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 9.8
Based on 8 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

MangoApps

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.5
Based on 42 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer | TrustRadius Reviewer

MangoApps

No score
No answers yet
No answers on this topic

Implementation Rating

Confluence

Confluence 8.0
Based on 4 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

MangoApps

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

Atlassian Confluence is a great choice for our company when compared to the 2 other knowledge base software services we have previously used. The software is more robust and has more plug-in services, such as Jira. This has been tremendously useful for us to gain visibility into project planning vs. actual hours logged. The other software platforms did not have this functionality.
Alexandria Alvarez Gerbasi | TrustRadius Reviewer

MangoApps

Although, Facebook at Work featured a very modern interface and was praised by many of the beta testers, we primarily didn't choose Facebook at Work due to data security reasons.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

MangoApps

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
  • Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
  • Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.
Holly Wallace Nielsen | TrustRadius Reviewer

MangoApps

  • MangoApps opened new communication channels between people who would not have naturally communicated before with e-mail alone
  • MangoApps is slowly helping move some communications away from the private e-mail channels into a more opened and public channel, more easily archivable. However, it might take years before we see a majority of discussions happening here.
  • As any introduction of a new tool, MangoApps also disrupted the usages and common practices. Some people had being using their own social tools, and some other were already using e-mail as a social tool. Took some time before the usage of MangoApps rose enough to be mildly useful.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

MangoApps

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

MangoApps Editions & Modules

Edition
1. Enterprise Messaging$3.001
2. Enterprise Social Network (ESN)$4.001
3. Social Company Intranet$5.001
4. Team & Vendor Collaboration$7.001
5. Full MangoApps Suite$12.001
  1. Per User
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.5
MangoApps
6.0

Likelihood to Renew

Confluence
9.0
MangoApps

Usability

Confluence
8.3
MangoApps

Reliability and Availability

Confluence
10.0
MangoApps

Performance

Confluence
9.8
MangoApps

Support Rating

Confluence
8.5
MangoApps

Implementation Rating

Confluence
8.0
MangoApps

Scalability

Confluence
10.0
MangoApps

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