What users are saying about
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Top Rated
1617 Ratings
8 Ratings

Confluence

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Top Rated
1617 Ratings
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Score 8.2 out of 100
8 Ratings
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Score 5 out of 100

Feature Set Ratings

  • Atlassian Confluence ranks higher in 1 feature set: Communication
  • Opal ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.5

Confluence

75%
7.9

Opal

79%
Opal ranks higher in 6/7 features

Task Management

7.6
76%
82 Ratings
9.1
91%
1 Rating

Gantt Charts

7.9
79%
12 Ratings
9.1
91%
1 Rating

Scheduling

7.2
72%
21 Ratings
9.1
91%
1 Rating

Workflow Automation

8.0
80%
54 Ratings
9.1
91%
1 Rating

Mobile Access

6.9
69%
80 Ratings
1.0
10%
1 Rating

Search

7.8
78%
102 Ratings
9.1
91%
1 Rating

Visual planning tools

7.4
74%
81 Ratings
9.1
91%
1 Rating

Communication

8.0

Confluence

80%
6.1

Opal

61%
Atlassian Confluence ranks higher in 7/8 features

Chat

6.4
64%
15 Ratings
4.5
45%
1 Rating

Notifications

8.6
86%
102 Ratings
9.1
91%
1 Rating

Discussions

7.9
79%
96 Ratings
4.5
45%
1 Rating

Surveys

7.0
70%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

9.3
93%
96 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Confluence

83%
9.1

Opal

91%
Opal ranks higher in 5/8 features

Versioning

8.6
86%
88 Ratings
9.1
91%
1 Rating

Video files

7.7
77%
65 Ratings
9.1
91%
1 Rating

Audio files

8.0
80%
59 Ratings
9.1
91%
1 Rating

Document collaboration

8.5
85%
99 Ratings
9.1
91%
1 Rating

Access control

8.8
88%
97 Ratings
9.1
91%
1 Rating

Advanced security features

8.5
85%
73 Ratings
N/A
0 Ratings

Integrates with Google Drive

7.9
79%
46 Ratings
N/A
0 Ratings

Device sync

8.0
80%
45 Ratings
N/A
0 Ratings

Attribute Ratings

  • Opal is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.3

Confluence

83%
121 Ratings
9.2

Opal

92%
5 Ratings

Likelihood to Renew

9.7

Confluence

97%
19 Ratings
10.0

Opal

100%
1 Rating

Usability

8.3

Confluence

83%
12 Ratings

Opal

N/A
0 Ratings

Availability

9.0

Confluence

90%
5 Ratings

Opal

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Opal

N/A
0 Ratings

Support Rating

6.5

Confluence

65%
45 Ratings

Opal

N/A
0 Ratings

Implementation Rating

8.4

Confluence

84%
6 Ratings

Opal

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

Opal

N/A
0 Ratings

Likelihood to Recommend

Confluence

Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
Hari kapse | TrustRadius Reviewer

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Cons

Confluence

  • Some of the components can be a little clunky to use and configure on pages.
  • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.
Anonymous | TrustRadius Reviewer

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Opal Editions & Modules

Additional Pricing Details

Likelihood to Renew

Confluence

Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Opal

Opal 10.0
Based on 1 answer
No answer on this topic is available.

Usability

Confluence

Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 6.5
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Implementation Rating

Confluence

Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Bill Kratzer | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Benoît Desroches | TrustRadius Reviewer

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Brandon Patton | TrustRadius Reviewer

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Screenshots

Confluence

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