Atlassian Confluence vs. OpenText Vibe

Atlassian Confluence is a great tool for housing important information and resources across the organization, as it's very easy to search and find content across different teams and departments. The search function is mostly very accurate and the additional tagging with keywords also helps in the search experience. It's also good at tagging other team members, which triggers an automated email to them. Atlassian Confluence also has an extensive template library for all kinds of purposes like project management, etc., which saves time overall.

Incentivized

1. How fast can I implement it fully for an organisation?
2. How many hours must I invest to get it up and running?
3. How does it compare to the competitors similar software?
4. Once up and running how much time and money will it cost me?

From the point of how it looks I would like to use it. As it is part of the Novell suite I would like to use it as I have already paid for it. So in conclusion with the help of Novell I might be able to implement it the way I want it but without extra cost.

• Its integration with Jira for tracking development and the bugs and work linked to detailed Confluence documentation.
• We use it extensively for writing Software Product Requirement Documents, feature specs, architecture designs, and retrospectives.
• Our company follows compliance very seriously, so it helps in streamlining all documentation for ISO27001/27017 compliance and security-related information.
• Its integration with various tools allows us to create flow diagrams which are often required to make client and customer understand the overall flow of interactions across various modules of the design architecture

Incentivized

• You can create electronic forms with powerful workflows behind them. This allows for supervisor approval/rejection of forms. The workflows also allow for email alerts when certain stages are met.
• Built in social media tools. Each employee has a feed which other employees can follow.
• Allows employees to create teams in which they can chose members and rights.

Incentivized

• You need to watch over the structure of the content yourself. if not you can get information added anywhere so nobody can find it.
• Top search field is hard to set to only search a section of pages.
• You really need to think your structure through before starting. a guide when setting up at the start could help in that perspective.

Incentivized

• Saving documents from word using the Novell vibe add in is slow and sometimes word will freeze before the document can be uploaded to vibe

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

We would never go back to a spreadsheet to manage our inventory! Since Vibe is essentially free for us there's no reason not to continue using it. We plan on rolling out more processes in other departments for the coming year. The biggest obstacle is change. People don't want to change doing things they have been doing for years. If the workflow saves time people will embrace it.

Incentivized

It's very intuitive for most things, making it easy to jump in and start creating pages and collaborating. This makes it ideal for onboarding new members to the team. There are a few areas that could be a little smoother, but overall it's a great experience.

Incentivized

At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.

I do not recall having outages or applications error so far, very reliable and available.

Incentivized

We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.

Incentivized

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Incentivized

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).

This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

Incentivized

The implementation was good, it is the follow up that we need to do ourselves that takes time and effort.

Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, integrates smoothly with other Atlassian tools, and helps everyone stay in sync. It's great for brainstorming, and project planning as well. Overall, it is a great way to boost collaboration and ensure all team members are on the same page.

Incentivized

I think the closest well known product that stacks up to Vibe is Microsoft SharePoint. But I really can't make a true comparison because when I tried SharePoint, I didn't know quite know where to start which really dissuaded me from exploring further. With SharePoint, I hear and see that it can do a lot of things, but I feel like I have to be a coder of some sort in order to know what to do. And the templates available to start from is far from what I actually need in order to be productive in my industry. What my team migrated from was an open source platform called Projectfork. I really loved that platform, but it is easy to break. So in search from something stable, I stumbled across Vibe. It gave me the features I was accustomed to having plus the reporting, improved document versioning, easier flow of setting up users and permissions, and push notifications.

Incentivized

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Incentivized

• Merging instances has saved search time - We used to have several instances of Atlassian Confluence, which means they're separate and so can't communicate with each other. We've since merged into one instance and now with the help of the search feature can find the documents you're looking for in seconds rather than several minutes.
• Cross linking product assets streamlines following paper trails - Being able to click on a BitBucket link from a Confluence page which then links to a JIRA ticket means you can follow paper trails really easily; seconds rather than several minutes.

Incentivized

• Collaboration has increased.
• External access to Vibe has been positive.
• Managers have taken on more ownership of the system.
• The learning curve was difficult, and near vertical, at times due to Vibe being so different than what empoloyees were used to.

Incentivized