Atlassian Crowd vs WatchGuard AuthPoint

• Integrates seamlessly with all Atlassian applications out of the box.
• Provides Single Sign-On (SSO) capabilities for integrated applications.

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• Multiple options for 2FA - you can have pushes sent to your phone, a constantly refreshing OTP, or a QR code scanner.
• Security for MFA - you are able to set up additional security on the tokens that you use, either through additional security codes or biometrics so that if your phone is compromised, there is an additional layer of security for that token.
• Easy to install - Takes less then 30 seconds to install, and is not specific to computers, so it can be rolled out across an entire organization easily.

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• We did not get the speed that we needed vs. hosting our own local atlassian product
• Configuring accounts could have been easier
• I didn't like the process for installing extensions

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• We would like to see easier guides for integration with products more commonly found in smaller companies. Perhaps videos showing how to set up for example 2factor with Office 365, which is a common request.
• A more advanced ability to backup and restore tokens on mobiles above and beyond what is present at the moment.
• Ability to use push and OTP with the WatchGuard SSLVPN.

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• Centralized user management without the need of an LDAP/AD service.
• Single Sign-On across applications to reduce users having to remember multiple credentials.

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• ROI on security products is difficult to measure, but a compromised account could obviously be disastrous.
• AuthPoint mostly gives us peace of mind.
• The only remotely negative impact is that this does require some user training. Users must understand the danger of approving notifications they aren't certain they initiated themselves.

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