<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
64 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.8 out of 100

Mattermost

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • Mattermost ranks higher in 1 feature set: Project Management

Project Management

8.0

Stride, from Atlassian (discontinued)

80%
8.6

Mattermost

86%
Mattermost ranks higher in 7/7 features

Mobile Access

9.0
90%
2 Ratings
9.0
90%
32 Ratings

Search

6.9
69%
3 Ratings
9.0
90%
31 Ratings

Task Management

N/A
0 Ratings
8.4
84%
21 Ratings

Gantt Charts

N/A
0 Ratings
8.2
82%
13 Ratings

Scheduling

N/A
0 Ratings
8.6
86%
14 Ratings

Workflow Automation

N/A
0 Ratings
8.3
83%
15 Ratings

Visual planning tools

N/A
0 Ratings
8.4
84%
15 Ratings

Communication

Stride, from Atlassian (discontinued)

Feature Set Not Supported
N/A
8.3

Mattermost

83%
Mattermost ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.4
94%
34 Ratings

Notifications

N/A
0 Ratings
8.5
85%
34 Ratings

Discussions

N/A
0 Ratings
9.2
92%
32 Ratings

Surveys

N/A
0 Ratings
8.2
82%
18 Ratings

Internal knowledgebase

N/A
0 Ratings
8.6
86%
19 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
7.3
73%
11 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.9
79%
17 Ratings

Integrates with Outlook

N/A
0 Ratings
7.3
73%
10 Ratings

File Sharing & Management

Stride, from Atlassian (discontinued)

Feature Set Not Supported
N/A
8.3

Mattermost

83%
Mattermost ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.4
84%
18 Ratings

Video files

N/A
0 Ratings
8.1
81%
27 Ratings

Audio files

N/A
0 Ratings
8.3
83%
28 Ratings

Document collaboration

N/A
0 Ratings
8.3
83%
25 Ratings

Access control

N/A
0 Ratings
8.2
82%
27 Ratings

Advanced security features

N/A
0 Ratings
8.1
81%
22 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.6
86%
17 Ratings

Device sync

N/A
0 Ratings
8.3
83%
21 Ratings

Attribute Ratings

  • Mattermost is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.9

Stride, from Atlassian (discontinued)

49%
3 Ratings
9.0

Mattermost

90%
36 Ratings

Likelihood to Renew

Stride, from Atlassian (discontinued)

N/A
0 Ratings
10.0

Mattermost

100%
2 Ratings

Usability

Stride, from Atlassian (discontinued)

N/A
0 Ratings
5.0

Mattermost

50%
4 Ratings

Support Rating

Stride, from Atlassian (discontinued)

N/A
0 Ratings
7.2

Mattermost

72%
15 Ratings

Ease of integration

Stride, from Atlassian (discontinued)

N/A
0 Ratings
8.9

Mattermost

89%
16 Ratings

Likelihood to Recommend

Atlassian

Stride works well for those looking for just a communication tool. However, there are a lot of similar programs out there that offer more interesting features without being overwhelming. The simplicity works for and against Stride. Smaller groups would find Stride useful, especially if they are not concerned with the public rooms
Read full review

Mattermost

Overall, Mattermost is a great option for teams looking for an enterprise-grade solution. It's easy to set up and use, has plenty of integrations, and offers advanced security features. While it may not be the right choice for everyone, there are certainly some compelling reasons why you might want to give this project management tool a try.
Read full review

Pros

Atlassian

  • Stride is great as a chat tool with your team members online.
  • Stride allows us to share documents and files with one another.
Read full review

Mattermost

  • Project Management- Its very easy to manage different projects with different teams as the tool is very user-friendly and comes with a lot of features which serves the purpose.
  • Channel Communication- This is a very helpful feature that lets you create multiple channels for specific purposes and makes communication across the teams fast & efficient. You can also make the channel private or public.
  • User management- Its user management and directory integration feature is really ahead of other tools like slack.
Read full review

Cons

Atlassian

  • Dark theme would be nice
  • Better integrations to 1 on 1 chats, some software only works in group/room chat
  • Platform is going away in a few months, so letting it run longer would be nice.
Read full review

Mattermost

  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review

Pricing Details

Stride, from Atlassian (discontinued)

Starting Price

Editions & Modules

Stride, from Atlassian (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Stride Free includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) File sharing & 5GB storage 10 apps or bots Message history up to 25K messages Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Stride Standard includes: Unlimited users Unlimited group chat rooms Unlimited direct messaging Built-in collaboration tools (Actions & Decisions) Unlimited file sharing & storage Unlimited apps and bots Unlimited message history Stride Meetings Unlimited 1-1 and group video meetings Desktop, mobile, and phone dial-in access Screen sharing Remote desktop control Outbound calls

    Mattermost

    Starting Price

    $0 per month per user

    Editions & Modules

    Mattermost editions and modules pricing
    EditionModules
    Starter01
    Professional$102
    EnterpriseContact Us3

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    Atlassian

    No answers on this topic

    Mattermost

    Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
    Read full review

    Usability

    Atlassian

    No answers on this topic

    Mattermost

    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    Mattermost

    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Read full review

    Alternatives Considered

    Atlassian

    Stride falls short in almost every regard. While Stride is affordable, Slack and Ryver offer vital integrations that increase efficiency and are more enjoyable for employees to use. The features of Slack and Ryver that add personalization of chat (private vs. public) also add a layer of efficiency and flexibility that are hard to pass up for the simplicity and affordability of Stride.
    Read full review

    Mattermost

    Mattermost is possibly the opportunities of cloud against any of the workplace communication software, especially for developers. DevOps integrations make it easier for users to use it with multiple tools like Github, Zendesk, and Zoom. The peer community support is well enough to help you if you face any issues while running the open-source software in production.
    Read full review

    Return on Investment

    Atlassian

    • Stride helps with keeping your email inbox cleaner and more organized. More conversational messages can be done through Stride leaving our emails less cluttered and finding emails easier.
    • Stride assists with keeping a record of all your past conversations with all team members. Referring to previous communications help us keep track of current statuses of projects.
    • Stride helps us keep track of documents we've shared in the past with the team and retrieve them if we need to refer back to them later.
    Read full review

    Mattermost

    • It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
    • It has reduced email flow as well, which requires less management by Mail Administrators
    • It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost
    Read full review

    Screenshots

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