TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Authorize.net

    Score8 out of 10
    N/AAuthorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

    $25

    monthly gateway

    PayPal Payments Pro

    Score8.5 out of 10
    N/APayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.

    $0.02

    per transaction

    WeChat Pay

    Score7 out of 10
    N/AWeChat Pay enabled on mobile phone allows users to make transaction payments at anytime and anywhere. A wallet is not required, and in China, WeChat Pay is supported almost everywhere, such as in ordering taxi, supermarkets, and hospitals.N/A
    Pricing
    Authorize.netPayPal Payments ProWeChat Pay
    Editions & Modules
    All-in-One Option
    25 & 2.9% + $0.30
    monthly gateway/per transaction
    Payment Gateway Only
    $25
    monthly gateway
    QR code Transactions
    1.90% + fixed fee
    per transaction
    Charity Transactions
    2.20% + fixed fee
    per transaction
    Commercial Transactions - In-Store
    2.70% + fixed fee
    per transaction
    Commercial Transactions - Online
    2.90% + fixed fee
    per transaction
    PayPal's pay later offers
    2.90% + fixed fee
    per transaction
    Venmo
    2.90% + fixed fee
    per transaction
    No answers on this topic
    Offerings
    Pricing Offerings
    Authorize.netPayPal Payments ProWeChat Pay
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Authorize.netPayPal Payments ProWeChat Pay
    Considered Multiple Products
    Visa
    Chose Authorize.net
    I have found a similar feature on Authorize.net like PayPal, that's why I have shifted here. Few things are even better than Paypal. Authorize.net offers your customers a variety of payment options online. Authorize.net accepts payments from customers using mobile devices. …
    Incentivized
    Chose Authorize.net
    Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - …
    Incentivized
    Chose Authorize.net
    Stripe's platform doesn't seem to offer a lot in the way of customer service. I felt Authorize.Net's customer service was far superior. I didn't like that PayPal's platform redirected you to their site and then back into our site. It seemed confusing to the user and I'd rather …
    Incentivized
    Chose Authorize.net
    We did not select authorize.net, it came with the software package with our catering system Spoonfed. I would prefer either Toast or LevelUp as a payment processor over authorize.net—those two are easier to use from a manager perspective and process refunds. My experience with …
    Incentivized
    PayPal
    Chose PayPal Payments Pro
    We use Authorize.Net on one of our other websites as the payment processor. It is good too but definitely took a while to integrate because of some issues. PayPal Payments was much easier.
    Incentivized
    Chose PayPal Payments Pro
    I currently use both Quickbooks and PayPal in conjunction. I stopped using Authorize.Net because the company I went through had so many extra charges that it was hard to budget for. I like how PayPal just combines all the charges into one simple fee per transaction. I know how …
    Incentivized
    Chose PayPal Payments Pro
    PayPal Payments, at the end of the day, was an easy sell to management and an auto integration with our eCommerce software. We already informally accepted PayPal for international customers to reduce risk, and taking it a step further was an easy next step. It was a one or …
    Incentivized
    Chose PayPal Payments Pro
    • On the micropayments side, PayPal Payments was the clear victor, charging significantly less as compare to other payment gateways in past.
    • PayPal Payments used to return our original processing fee in the past.
    • PayPal Payments is currently available in over 200 countries/regions …
    Incentivized
    Chose PayPal Payments Pro
    We use both Amazon Pay and PayPal on our website. Paypal is more well known, but Amazon Pay works better with subscriptions and offers better business support.
    Incentivized
    WeChat
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    85%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    90%
    Delivers good value for the price
    36 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    90%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    89%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    95%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Authorize.netPayPal Payments ProWeChat Pay
    Payment Gateways
    Comparison of Payment Gateways features of Authorize.net and PayPal Payments Pro and WeChat Pay
    Feature
    Authorize.net
    9.0
    1 Ratings
    19% above category average
    PayPal Payments Pro
    -
    Ratings
    WeChat Pay
    -
    Ratings
    Fraud Detection9.01 Ratings00 Ratings00 Ratings
    API or SDK9.01 Ratings00 Ratings00 Ratings
    Recurring Payment Support9.01 Ratings00 Ratings00 Ratings
    Best Alternatives
    Authorize.netPayPal Payments ProWeChat Pay
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Apple Pay
    Score9.1 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Checkout.com
    Score10 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Authorize.netPayPal Payments ProWeChat Pay
    Likelihood to Recommend
    8.0
    (31 ratings)
    8.2
    (72 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    2.3
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Authorize.netPayPal Payments ProWeChat Pay
    Likelihood to Recommend
    Visa
    Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
    Incentivized
    Read full review
    PayPal
    Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
    Read full review
    WeChat
    No answers on this topic
    Pros
    Visa
    • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
    • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
    • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
    Incentivized
    Read full review
    PayPal
    • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
    • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
    • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
    Incentivized
    Read full review
    WeChat
    No answers on this topic
    Cons
    Visa
    • The lack of data portability is a big issue for me.
    • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
    • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
    Incentivized
    Read full review
    PayPal
    • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
    • The PayPal logo on the checkout page can be kind of large and obtrusive.
    • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
    Incentivized
    Read full review
    WeChat
    No answers on this topic
    Likelihood to Renew
    Visa
    Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
    Incentivized
    Read full review
    PayPal
    No answers on this topic
    WeChat
    No answers on this topic
    Usability
    Visa
    Except for some of the back of the house issues with settings the overall usability was great
    Incentivized
    Read full review
    PayPal
    No answers on this topic
    WeChat
    No answers on this topic
    Support Rating
    Visa
    I have no experience directly with the support offered by Authorize.Net.
    Incentivized
    Read full review
    PayPal
    Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
    Incentivized
    Read full review
    WeChat
    No answers on this topic
    Alternatives Considered
    Visa
    Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
    Incentivized
    Read full review
    PayPal
    I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
    Incentivized
    Read full review
    WeChat
    No answers on this topic
    Return on Investment
    Visa
    • Lets us charge cards so we can get paid on time, every time.
    • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
    Incentivized
    Read full review
    PayPal
    • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
    • Refund rate and recurring revenue is stable and disputes are handled properly.
    • Forex Fluctuations is controlled and solved the buying experience for few users.
    • Solved problem for different currencies and retained our users.
    Incentivized
    Read full review
    WeChat
    No answers on this topic
    ScreenShots