What users are saying about

Autoklose vs Cheetah Messaging

Autoklose
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45 Ratings
Cheetah Messaging
39 Ratings

Autoklose

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45 Ratings
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Score 8.2 out of 100

Based on 45 reviews and ratings

Cheetah Messaging

39 Ratings
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Score 8.4 out of 100

Based on 39 reviews and ratings

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    7.9

    Cheetah Messaging

    79%
    Cheetah Messaging ranks higher in 9/9 features
    Cheetah Messaging ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Dynamic content

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.5
    75%
    11 Ratings

    Landing pages

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    A/B testing

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Mobile optimization

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.0
    80%
    19 Ratings

    List management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    7.7

    Cheetah Messaging

    77%
    Cheetah Messaging ranks higher in 3/3 features
    Cheetah Messaging ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.5
    75%
    11 Ratings

    Standard reports

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Custom reports

    N/A
    0 Ratings
    7.5
    75%
    11 Ratings

    Pre-Send Testing

    Autoklose

    Feature Set Not Supported
    N/A
    7.8

    Cheetah Messaging

    78%
    Cheetah Messaging ranks higher in 8/8 features
    Cheetah Messaging ranks higher in 8/8 features

    URL Validation

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Link Tracking

    N/A
    0 Ratings
    8.5
    85%
    3 Ratings

    Image Validation

    N/A
    0 Ratings
    7.8
    78%
    3 Ratings

    Inbox Display

    N/A
    0 Ratings
    7.4
    74%
    3 Ratings

    Email Accessibility Tools

    N/A
    0 Ratings
    7.4
    74%
    3 Ratings

    Spelling and Grammar Check

    N/A
    0 Ratings
    7.7
    77%
    3 Ratings

    Spam Testing

    N/A
    0 Ratings
    7.5
    75%
    3 Ratings

    Email Previews

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
    • Cheetah Messaging is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    8.5

    Cheetah Messaging

    85%
    13 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings
    7.6

    Cheetah Messaging

    76%
    3 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    4.0

    Cheetah Messaging

    40%
    1 Rating

    Availability

    9.1

    Autoklose

    91%
    1 Rating

    Cheetah Messaging

    N/A
    0 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating

    Cheetah Messaging

    N/A
    0 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    2.0

    Cheetah Messaging

    20%
    2 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Cheetah Messaging

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    Cheetah Messaging

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings

    Cheetah Messaging

    N/A
    0 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating

    Cheetah Messaging

    N/A
    0 Ratings

    Likelihood to Recommend

    Autoklose

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.

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    Jonathan Miri | TrustRadius Reviewer
    Jonathan Miri
    View all 34 answers on this topic

    Cheetah Messaging

    I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Pros

    Autoklose

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.

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    Ryan Dury | TrustRadius Reviewer
    Ryan Dury
    View all 34 answers on this topic

    Cheetah Messaging

    • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
    • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
    • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.

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    Duncan Hernandez | TrustRadius Reviewer
    Duncan Hernandez
    View all 13 answers on this topic

    Cons

    Autoklose

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.

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    Dorothy Joseph | TrustRadius Reviewer
    Dorothy Joseph
    View all 34 answers on this topic

    Cheetah Messaging

    • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Pricing Details

    Autoklose

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    Optional

    Starting Price

    —

    Cheetah Messaging

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    We love it and it works

    Read full review

    Dianna Geairn | TrustRadius Reviewer
    Dianna Geairn
    View all 2 answers on this topic

    Cheetah Messaging

    Cheetah Messaging 7.6
    Based on 3 answers
    As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Usability

    Autoklose

    Autoklose 8.7
    Based on 31 answers
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 31 answers on this topic

    Cheetah Messaging

    Cheetah Messaging 4.0
    Based on 1 answer
    CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Reliability and Availability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    We have really had no issues.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Cheetah Messaging

    No score
    No answers yet
    No answers on this topic

    Performance

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Always loads fast.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Cheetah Messaging

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Autoklose

    Autoklose 8.5
    Based on 31 answers
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 31 answers on this topic

    Cheetah Messaging

    Cheetah Messaging 2.0
    Based on 2 answers
    Account reps have a quick response time but a very slow resolution time. Because account reps do not have technical knowledge, there is a long long lead time between flagging a problem and tech team resolution.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    In-Person Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is amazing! Very knowledgable. Great instructor.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Cheetah Messaging

    No score
    No answers yet
    No answers on this topic

    Online Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is fantastic. She always responds to emails immediately.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Cheetah Messaging

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    It is extremely easy to implement and start using right away

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    Dianna Geairn | TrustRadius Reviewer
    Dianna Geairn
    View all 2 answers on this topic

    Cheetah Messaging

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Autoklose

    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.

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    Thomas Olesen | TrustRadius Reviewer
    Thomas Olesen
    View all 34 answers on this topic

    Cheetah Messaging

    Cheetah Messaging is far good as we expect lots of functions and features are amazing and user-friendly with others they have good customer support. Our marketing team manages every campaign easily and helps their workflow. Apart from this Cheetah Messaging is easy to automate in all inbound campaigns and helps to focus on more nurturing customer relationships and renewals.

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    Hinal S | TrustRadius Reviewer
    Hinal S
    View all 13 answers on this topic

    Scalability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Cheetah Messaging

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Autoklose

    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 34 answers on this topic

    Cheetah Messaging

    • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
    • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Screenshots

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