What users are saying about
4 Ratings
4 Ratings
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Score 8.8 out of 100
36 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

Autoklose

It's best used for quick and easy campaign creation. I haven't used it for a full on Marketing Automation Platform, so I can't speak to it's effectiveness as compared to a Eloqua or Marketo. But certainly cheaper and easier to implement.
Billy Mitchell | TrustRadius Reviewer

Cheetah Messaging

I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autoklose
Cheetah Messaging
6.1
WYSIWYG email editor
Autoklose
Cheetah Messaging
6.0
Dynamic content
Autoklose
Cheetah Messaging
7.0
Ability to test dynamic content
Autoklose
Cheetah Messaging
7.0
Landing pages
Autoklose
Cheetah Messaging
4.0
A/B testing
Autoklose
Cheetah Messaging
6.0
Mobile optimization
Autoklose
Cheetah Messaging
5.0
Email deliverability reporting
Autoklose
Cheetah Messaging
8.0
List management
Autoklose
Cheetah Messaging
7.0
Triggered drip sequences
Autoklose
Cheetah Messaging
5.0

Reporting & Analytics

Autoklose
Cheetah Messaging
3.7
Dashboards
Autoklose
Cheetah Messaging
4.0
Standard reports
Autoklose
Cheetah Messaging
4.0
Custom reports
Autoklose
Cheetah Messaging
3.0

Pros

Autoklose

  • Saves me time with prospecting
  • It helps with the challenge of personalizing and a lot of outreach
  • I am able to be agile, when I get an idea, or see an opening, I can act, not waste time getting ready, [I'm] always ready.
Tibor Shanto | TrustRadius Reviewer

Cheetah Messaging

  • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
  • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
  • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
Duncan Hernandez | TrustRadius Reviewer

Cons

Autoklose

  • Could have some LinkedIn integrations but those are not so common.
Amir Reiter | TrustRadius Reviewer

Cheetah Messaging

  • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Autoklose

No score
No answers yet
No answers on this topic

Cheetah Messaging

Cheetah Messaging 7.6
Based on 3 answers
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
Anonymous | TrustRadius Reviewer

Usability

Autoklose

No score
No answers yet
No answers on this topic

Cheetah Messaging

Cheetah Messaging 4.0
Based on 1 answer
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
Anonymous | TrustRadius Reviewer

Support Rating

Autoklose

No score
No answers yet
No answers on this topic

Cheetah Messaging

Cheetah Messaging 2.0
Based on 2 answers
Account reps have a quick response time but a very slow resolution time. Because account reps do not have technical knowledge, there is a long long lead time between flagging a problem and tech team resolution.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Autoklose

The ones I have used in the past were parts or pieces of the flow. Something goes wrong it's back and worth, this has to talk to that, I don't have the patience or the time. Now I can use one tool for a greater part of the client life cycle from lead to partner.
Tibor Shanto | TrustRadius Reviewer

Cheetah Messaging

If we are comparing apples to apples for just sending emails, all the tools were about the same. Upload a list, code email, send email. For that they are all pretty much the same. The thing that brings Cheetahmail down is the support. The support is not bad but because they are in a different country it makes it tough to fix issues in a timely manner.
Anonymous | TrustRadius Reviewer

Return on Investment

Autoklose

  • I've driven more leads from my Autoklose campaigns than any other source.
Billy Mitchell | TrustRadius Reviewer

Cheetah Messaging

  • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
  • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Autoklose

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Cheetah Messaging

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Autoklose
8.8
Cheetah Messaging
4.0

Likelihood to Renew

Autoklose
Cheetah Messaging
7.6

Usability

Autoklose
Cheetah Messaging
4.0

Support Rating

Autoklose
Cheetah Messaging
2.0

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