What users are saying about
Autoklose
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45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 45 reviews and ratings
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 39 reviews and ratings
Feature Set Ratings
Email & Online Marketing
Autoklose
Feature Set Not Supported
N/A

7.9
Cheetah Messaging
79%
Cheetah Messaging ranks higher in 9/9 features
Cheetah Messaging ranks higher in 9/9 features
WYSIWYG email editor
N/A
0 Ratings

7.0
70%
11 Ratings
Dynamic content
N/A
0 Ratings

9.0
90%
11 Ratings
Ability to test dynamic content
N/A
0 Ratings

7.5
75%
11 Ratings
Landing pages
N/A
0 Ratings

7.0
70%
11 Ratings
A/B testing
N/A
0 Ratings

8.0
80%
10 Ratings
Mobile optimization
N/A
0 Ratings

9.0
90%
10 Ratings
Email deliverability reporting
N/A
0 Ratings

8.0
80%
19 Ratings
List management
N/A
0 Ratings

8.0
80%
11 Ratings
Triggered drip sequences
N/A
0 Ratings

8.0
80%
9 Ratings
Reporting & Analytics
Autoklose
Feature Set Not Supported
N/A

7.7
Cheetah Messaging
77%
Cheetah Messaging ranks higher in 3/3 features
Cheetah Messaging ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

7.5
75%
11 Ratings
Standard reports
N/A
0 Ratings

8.0
80%
11 Ratings
Custom reports
N/A
0 Ratings

7.5
75%
11 Ratings
Pre-Send Testing
Autoklose
Feature Set Not Supported
N/A

7.8
Cheetah Messaging
78%
Cheetah Messaging ranks higher in 8/8 features
Cheetah Messaging ranks higher in 8/8 features
URL Validation
N/A
0 Ratings

7.2
72%
3 Ratings
Link Tracking
N/A
0 Ratings

8.5
85%
3 Ratings
Image Validation
N/A
0 Ratings

7.8
78%
3 Ratings
Inbox Display
N/A
0 Ratings

7.4
74%
3 Ratings
Email Accessibility Tools
N/A
0 Ratings

7.4
74%
3 Ratings
Spelling and Grammar Check
N/A
0 Ratings

7.7
77%
3 Ratings
Spam Testing
N/A
0 Ratings

7.5
75%
3 Ratings
Email Previews
N/A
0 Ratings

8.7
87%
3 Ratings
Attribute Ratings
- Autoklose is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
- Cheetah Messaging is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.1
Autoklose
81%
34 Ratings

8.5
Cheetah Messaging
85%
13 Ratings
Likelihood to Renew
9.1
Autoklose
91%
2 Ratings

7.6
Cheetah Messaging
76%
3 Ratings
Usability
8.7
Autoklose
87%
31 Ratings

4.0
Cheetah Messaging
40%
1 Rating
Availability
9.1
Autoklose
91%
1 Rating

Cheetah Messaging
N/A
0 Ratings
Performance
9.1
Autoklose
91%
1 Rating

Cheetah Messaging
N/A
0 Ratings
Support Rating
8.5
Autoklose
85%
31 Ratings

2.0
Cheetah Messaging
20%
2 Ratings
In-Person Training
9.1
Autoklose
91%
1 Rating

Cheetah Messaging
N/A
0 Ratings
Online Training
9.1
Autoklose
91%
1 Rating

Cheetah Messaging
N/A
0 Ratings
Implementation Rating
9.1
Autoklose
91%
2 Ratings

Cheetah Messaging
N/A
0 Ratings
Product Scalability
9.1
Autoklose
91%
1 Rating

Cheetah Messaging
N/A
0 Ratings
Likelihood to Recommend
Autoklose
If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
Owner
Rapid Accelerator IncManagement Consulting, 1-10 employees
Cheetah Messaging
I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.

Verified User
Team Lead in Information Technology
Entertainment Company, 51-200 employeesPros
Autoklose
- It is helping in editing, managing, and send[ing] out large marketing campaigns.
- It is easy to handle multiple emails in appropriate sequence.
- Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
- I have been very much impressed by their support staff.
Senior Manager Strategic Accounts & Sales Support
Swisscard AECS GmbHFinancial Services, 501-1000 employees
Cheetah Messaging
- Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
- Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
- Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
BI Engineer II
Answer Financial Inc.Insurance, 201-500 employees
Cons
Autoklose
- AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
- Additional throttling limits for the SMTP Authentication protocol are:
- 30 messages per minute
- Recipient rate limit of 10,000 recipients per day.
- Exceeding these limits will cause the following issues:
- Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
- Exceeding the per day limit causes the following error message:
- 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
Marketing and Communications Director
AIM Computer Solutions, Inc.Information Technology & Services, 11-50 employees
Cheetah Messaging
- The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)

Verified User
Professional in Marketing
Automotive Company, 51-200 employeesPricing Details
Autoklose
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Cheetah Messaging
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Autoklose
Autoklose 9.1
Based on 2 answers
We love it and it works
Director, Strategic Partnerships
SmallBizLady UniversityProfessional Training & Coaching, 1-10 employees
Cheetah Messaging
Cheetah Messaging 7.6
Based on 3 answers
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,

Verified User
Employee in Marketing
51-200 employeesUsability
Autoklose
Autoklose 8.7
Based on 31 answers
Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.

Verified User
Partner in Sales
Marketing & Advertising Company, 1-10 employeesCheetah Messaging
Cheetah Messaging 4.0
Based on 1 answer
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.

Verified User
Employee in Marketing
51-200 employeesReliability and Availability
Autoklose
Autoklose 9.1
Based on 1 answer
We have really had no issues.

Verified User
Executive in Marketing
Electrical & Electronic Manufacturing Company, 51-200 employeesCheetah Messaging
No score
No answers yet
No answers on this topic
Performance
Autoklose
Autoklose 9.1
Based on 1 answer
Always loads fast.

Verified User
Executive in Marketing
Electrical & Electronic Manufacturing Company, 51-200 employeesCheetah Messaging
No score
No answers yet
No answers on this topic
Support Rating
Autoklose
Autoklose 8.5
Based on 31 answers
Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.

Verified User
Manager in Sales
Mechanical Or Industrial Engineering Company, 1-10 employeesCheetah Messaging
Cheetah Messaging 2.0
Based on 2 answers
Account reps have a quick response time but a very slow resolution time. Because account reps do not have technical knowledge, there is a long long lead time between flagging a problem and tech team resolution.

Verified User
Employee in Marketing
51-200 employeesIn-Person Training
Autoklose
Autoklose 9.1
Based on 1 answer
Jelena is amazing! Very knowledgable. Great instructor.

Verified User
Executive in Marketing
Electrical & Electronic Manufacturing Company, 51-200 employeesCheetah Messaging
No score
No answers yet
No answers on this topic
Online Training
Autoklose
Autoklose 9.1
Based on 1 answer
Jelena is fantastic. She always responds to emails immediately.

Verified User
Executive in Marketing
Electrical & Electronic Manufacturing Company, 51-200 employeesCheetah Messaging
No score
No answers yet
No answers on this topic
Implementation Rating
Autoklose
Autoklose 9.1
Based on 2 answers
It is extremely easy to implement and start using right away
Director, Strategic Partnerships
SmallBizLady UniversityProfessional Training & Coaching, 1-10 employees
Cheetah Messaging
No score
No answers yet
No answers on this topic
Alternatives Considered
Autoklose
I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
Consultant
mylocal.org.ukInformation Technology and Services, 1-10 employees
Cheetah Messaging
Cheetah Messaging is far good as we expect lots of functions and features are amazing and user-friendly with others they have good customer support. Our marketing team manages every campaign easily and helps their workflow. Apart from this Cheetah Messaging is easy to automate in all inbound campaigns and helps to focus on more nurturing customer relationships and renewals.
Product Marketing Specialist
Kalzoom AdvisorsComputer Software, 11-50 employees
Scalability
Autoklose
Autoklose 9.1
Based on 1 answer
It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.

Verified User
Executive in Marketing
Electrical & Electronic Manufacturing Company, 51-200 employeesCheetah Messaging
No score
No answers yet
No answers on this topic
Return on Investment
Autoklose
- I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
- I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.

Verified User
Professional in Sales
Financial Services Company, 11-50 employeesCheetah Messaging
- Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
- Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.

Verified User
Manager in Marketing
Insurance Company, 51-200 employees