Automox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.
$1
per month per endpoint
SmartDeploy
Score 9.6 out of 10
N/A
SmartDeploy, now from PDQ.com (acquired January 2022), provides a software deployment solution supporting computer imaging, app deployment, driver management, and Windows migration.
$960
per year
Pricing
Automox
SmartDeploy
Editions & Modules
No answers on this topic
Starter
$960
per year
Plus
Contact sales team
Pro
Contact sales team
Offerings
Pricing Offerings
Automox
SmartDeploy
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
$96,050
Additional Details
Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment.
The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates.
Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
I was able to update browsera like edge and chrome which have updates every few days, automatically. No more emails to ask people to update edge or chrome. Display drivers and dell drivers are not visible for users, having Automox update them make it much easier for users as not all of the users are technical.
Well suited scenarios : One of the situations SmartDeploy helped immensly was in application deployment and management for our projects , making it and instant favorite for the deployment process. Also in one situation where we had a high flying app development which did'nt had much time to develop, deployment thorugh smart deploy made it quick and less involvement. Easier to understand major functionalities and onboard new projects. Less appropriate scenarios: We faced issues while utilising by DevOps team for monitoring every system for issue resolving in linux update on every employees system. This created alot of delay in every employees work front as systems were not working as expected
Server patching orchestration. There is no way to patch and reboot systems in order of importance, such as database servers before application servers.
Worklets for patching .net core and similar.
Worklets for removing unwanted Java installs or other unwanted software.
Integration with Tenable Vulnerability Management.
AI script development should be included at no additional cost; GPT or Gemini can be used instead for free and pasted into Automox. Why charge when others are free?
Official worklets are slow to be added or updated.
Remote monitoring is useful but has some lagging and functionalities are not upfront to use , making it complicated for new users to be aware just by using the application
Windows migration was quite difficult in terms of updates of softwares to be migrated to new system
Integration with client systems can be tough as major usage of other softwares is done in most of client systems causing us difficulties to integrate with smart deploy on the same platform
This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.
It's great at what it does. We're able to veiw endpoints that are online in real time, and run scans on them to ensure they're still compliant. The software itself is very easy to use and set up on end points, with the main admin portal having a clean and very easy to understand set up
I did not need to reach out to support often but when I did the answers were relatively correct and they were answered quickly. The only thing I might "ding" their support on was their lack of understanding of OS's different from Windows and especially Linux. Other than that I was satisfied
SmartDeploy customer support has been very good. Although we do not always get a super-fast response (though always within the time stated). The tech support folks at SmartDeploy always go the extra mile to see that our immediate issues are taken care of in as timely a manner as possible. They have always been attentive to our needs and frustrations.
Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.
We felt that Automox provided us with the functionality our MSP offered, including OS and device patching, as well as remote control capabilities, but in a better and more manageable way. We also felt the usability of the tool gave us the ability to be effective in our way of working, as well as integrating with Rapid7 was a massive benefit for us.
SmartDeploy has a fantastic deployment process management with detailed and configurable aspects. Even though it has detailed configuration it still somehow makes it easy to understand and implement compared to other services which need special learning and courses to understand them completelya and use them efficiently. This is one quality highly appreciated and stacks up against any other services I have used for deployment
Being a start up, we have pivoted our strategies a number of times. The pay as you go model has worked very well for us, and has prevented us from overprovisioning
The time saved pulling reports to provide to auditors has been well worth our small spend on the solution
We have no need to maintain a scanning tool or invest in hardware thanks to the SaaS nature of Automox
Very fast as an image deployment solution for new PCs. We do not have to create a completely new image when new hardware comes out. This is an amazing time-saver on its own.
With offline deployment and some workarounds, this is allowing us to migrate many Windows 7 units, rather than having to upgrade each one or load from scratch or replace it with new hardware.
