Auvik vs. Datto RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Auvik
Score 8.4 out of 10
N/A
Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…N/A
Datto RMM
Score 8.7 out of 10
N/A
Datto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.N/A
Pricing
AuvikDatto RMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AuvikDatto RMM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.
More Pricing Information
Community Pulse
AuvikDatto RMM
Considered Both Products
Auvik
Chose Auvik
Auvik is a superior tool for MSPs due to its multi-tenant capability, speed of deployment for new customers, and integrations with the current common MSP tools stack. Intermapper is a very powerful and expensive application, so not directly applicable, but Auvik still has many …
Chose Auvik
I selected Auvik because they are based in Canada. The ease of use for documentation. The ongoing growth of our networks and simplicity to adding other super users and giving visibility into the networks. Dan the sales guy was good at his job and gave us a good insight into …
Chose Auvik
Auvik checks all the boxes in regards to the required features of network monitoring. The ongoing customer training and helpful online documentation make for a positive experience for daily administration. In our experience, the per-device license costs were also …
Datto RMM

No answer on this topic

Top Pros
Top Cons
Features
AuvikDatto RMM
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Auvik
7.8
106 Ratings
5% below category average
Datto RMM
-
Ratings
Automated network device discovery9.5105 Ratings00 Ratings
Network monitoring8.8106 Ratings00 Ratings
Baseline threshold calculation7.883 Ratings00 Ratings
Alerts8.4105 Ratings00 Ratings
Network capacity planning7.783 Ratings00 Ratings
Packet capture analysis7.265 Ratings00 Ratings
Network mapping8.4104 Ratings00 Ratings
Customizable reports4.878 Ratings00 Ratings
Wireless infrastructure monitoring7.485 Ratings00 Ratings
Hardware health monitoring7.796 Ratings00 Ratings
Best Alternatives
AuvikDatto RMM
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
Nmap
Nmap
Score 8.8 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
Nmap
Nmap
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
AuvikDatto RMM
Likelihood to Recommend
8.4
(118 ratings)
7.5
(5 ratings)
Likelihood to Renew
9.8
(2 ratings)
-
(0 ratings)
Usability
7.3
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.6
(4 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AuvikDatto RMM
Likelihood to Recommend
Auvik Networks Inc.
Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
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Kaseya
It is a great tool for end systems management and monitoring. It has generally served well and can assist inmanaginf the devices for multiple clients / sites as needed. Remote control software leave alot to be desired and can be greatlly improved. Great for creating systems policies and providing basic end systems management.
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Pros
Auvik Networks Inc.
  • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
  • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
  • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
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Kaseya
  • Script jobs are easy to write up and quick to push out.
  • It gathers a lot of data regarding the machine.
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Cons
Auvik Networks Inc.
  • The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
  • Better global settings that can be pushed to multiple client organizations
  • Security groups/RBAC for user permissions across multiple clients
  • Ability to change the URL
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Kaseya
  • The Splashtop streamer in the Remote Tools breaks frequently
  • The New UI is feature-rich, but not intuitive to set up. You CAN find a way to show all of the information you need, but you may need to reach out to support to get there
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Likelihood to Renew
Auvik Networks Inc.
Because it's an amazing product.
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Kaseya
No answers on this topic
Usability
Auvik Networks Inc.
The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
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Kaseya
No answers on this topic
Reliability and Availability
Auvik Networks Inc.
We have never had a major outage or impact that was noticeable.
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Kaseya
No answers on this topic
Performance
Auvik Networks Inc.
Pages can be slow to load on larger sites but tends to be fine for most clients.
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Kaseya
No answers on this topic
Support Rating
Auvik Networks Inc.
Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
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Kaseya
No answers on this topic
Alternatives Considered
Auvik Networks Inc.
Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds, PRTG, Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
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Kaseya
Both Datto and SolarWinds leave a lot to be desired but from a technological aspect, but SolarWinds products are substantially better. At least when they aren't being hacked. SolarWinds was an intuitive design with some decent features that made management much more seamless and, well profitable. Datto products are nearly impossible to implement out of the box and even after months of customization, their RMM products were terrible.
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Scalability
Auvik Networks Inc.
Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
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Kaseya
No answers on this topic
Return on Investment
Auvik Networks Inc.
  • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
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Kaseya
  • It has reduced our support costs significantly
  • Allowed us to add great value to our service offering
  • Documentation became easier as it allowed us to standardize configurations across multiple sites
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ScreenShots

Auvik Screenshots

Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.