Avanan vs. Proofpoint Email Protection

What it says, it provides. It has the Data leak prevention that is the major help while we have to deal with lot of clients at a time. It has the Secure Click that checks any embedded hyperlink so that when we work on emails we don't have to worry about the hidden security threats inside a email.

Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

Incentivized

• The dashboard for Avanan makes all of the most important information easy to digest.
• Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
• The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.

Incentivized

• Spam - catches these emails before hitting the inbox.
• Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
• Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.

Incentivized

• I only ever had one complaint, we had a few hiccups during the setup process. We have now been a customer for two years and have had no further issues. It is likely that the setup pain points have now been resolved as well. Overall the product does what it claims while providing a very intuitive interface.

Incentivized

• Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
• Proofpoint can always continue to strive to keep its product a leader in the industry.
• Proofpoint's support site could be overhauled to provide a more logical flow.

Incentivized

Cost, need to make sure the cost is competitive for how many users are using email protection as we move users to MS Teams and don't rely so much on full access to email accounts (both sending and receiving internal and external).

Incentivized

The end-users love not having their inboxes fill up with extra useless emails. As an administrator, it is simple to implement and maintain. The ability to put something into test mode before going live makes our life a lot easier and less stressful. Avanan has many different components to make your life easier.

Incentivized

Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

Always been available as needed.

Incentivized

There were no appliance errors or unplanned outages during five years of operation.

Incentivized

It's not all the time, on occasion the platform can delay email by seven to ten minutes.

Incentivized

Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.

Incentivized

Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.

Incentivized

We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.

Incentivized

There was no in person training.

Incentivized

Takes a lot to get a 10 out of 10.

Incentivized

Ensure system administration and exchange admin are up to speed on Avanan

Incentivized

Avanan has a one-click solution, which subscribers or clients use to deploy a new security update. Further, Avanan has the protection of any cloud application, which means, it bypasses any security threat and maintain the set safety processes. Finally, data leakage is a shield that Avanan has deployed, a very smooth process in the firm.

Incentivized

We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.

Incentivized

It does what they claim and then some.

Incentivized

You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.

Incentivized

• Improved risk mitigation by providing additional layer protection for M365.
• Easy to setup and configure. No expert knowledge required and no downtime required.
• Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.

Incentivized

• Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

Incentivized