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Avast CloudCare vs. Citrix Endpoint Management vs. ManageEngine Endpoint Central

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avast CloudCare

    Score10 out of 10
    N/AAvast's CloudCare was a cloud-based security platform for IT professionals used to monitor threats and deliver layered security services to multiple offices, networks, and devices. The product is reaching EOL and is no longer sold. Avast now offers the Avast Business Hub in its place.N/A

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    ManageEngine Endpoint Central

    Score9 out of 10
    N/ADesktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

    $795

    per year per user

    Pricing
    Avast CloudCareCitrix Endpoint ManagementManageEngine Endpoint Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avast CloudCareCitrix Endpoint ManagementManageEngine Endpoint Central
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Avast CloudCareCitrix Endpoint ManagementManageEngine Endpoint Central
    Considered Multiple Products
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    98%
    Would buy again
    191 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    99%
    Delivers good value for the price
    180 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    97%
    Happy with the feature set
    190 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    95%
    Lived up to sales and marketing promises
    142 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    98%
    Implementation went as expected
    161 Answers
    Best Alternatives
    Avast CloudCareCitrix Endpoint ManagementManageEngine Endpoint Central
    Small Businesses
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    Avast CloudCare
    Score10 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Action1
    Score9.6 out of 10
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    Action1
    Score9.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    IBM MaaS360
    Score8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Avast CloudCareCitrix Endpoint ManagementManageEngine Endpoint Central
    Likelihood to Recommend
    10.0
    (4 ratings)
    6.3
    (9 ratings)
    9.0
    (202 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    9.4
    (15 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    9.0
    (162 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.8
    (2 ratings)
    7.1
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.8
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    1.8
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    1.8
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    1.8
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    1.8
    (1 ratings)
    User Testimonials
    Avast CloudCareCitrix Endpoint ManagementManageEngine Endpoint Central
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It's well suited for any Windows environment. It doesn't slow the PC down and it's very effective at what it does.
    Incentivized
    Read full review
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    For small businesses, it is also free, which, for what it offers, is really helpful. It works better than similar products, such as SCCM, both within and outside the internal network. I do not see scenarios in which it could be less appropriate.
    Read full review
    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Keeps the anti-virus up to date.
    • Daily reporting.
    • Remote tools like RDP.
    Incentivized
    Read full review
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
    • Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
    • Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
    • Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
    Incentivized
    Read full review
    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • reporting on failed backup
    • duplicate reporting
    • false positives
    Incentivized
    Read full review
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Prioritizing the flow between package deployments and updates. In my case, application packages must take priority over updates.
    • Reconnecting the remote control port after restarting the computer.
    • In dynamic groups, the first parameter is always "OR", which can cause problems when selecting the remote desktop.
    Incentivized
    Read full review
    Likelihood to Renew
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
    Read full review
    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It does everything that I need it to do in terms of generating income and protecting against viruses and phishing.
    Incentivized
    Read full review
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Not using WNS to communicate with the endpoint console is a big plus. We now use Workspace One, and WNS can be really annoying at times. After deployment, it cleans itself, which is important for us because our current solution leaves the package on the computer and requires maintenance. The remotely script command is a lifesaver.
    Incentivized
    Read full review
    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
    Incentivized
    Read full review
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
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    Implementation Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It seems that the services offered with the purchase change from what is covered to what is an additional cost. Somethings I thought we had ended up requiring an additional purchase if we wanted to continue using the feature.
    Incentivized
    Read full review
    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Avast CloudCare is less of a memory hog than several other vendors like Norton or Trend. The ease of deployment for 1 or 100 computers is so simple and straightforward.
    Incentivized
    Read full review
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I was not a part of the initial selection process, but I understand the issue was related to cost per endpoint. As a user of the other solutions I would say that the other solutions do have other strengths that ManageEngine is missing. The remote access tools are superior but at the end of the day you get what you pay for.
    Incentivized
    Read full review
    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Positive: we have our customers supported better than ever
    • Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
    • We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.
    Incentivized
    Read full review
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It had a positive impact on our environment, now we need less workforce to deploy patches and install softwares
    • It also does the mitigation part so there we save the cost too
    • It helps in achieving compliance which is net positive to get more projects
    Incentivized
    Read full review
    ScreenShots

    ManageEngine Endpoint Central Screenshots

    Screenshot of HomepageScreenshot of Threats and patchesScreenshot of ToolsScreenshot of Inventory managementScreenshot of Device control